Submission for the position: Physician Liaison 2

5 days ago


Frisco, United States Baylor Scott & White Healthcare Full time
JOB SUMMARY

The Physician Liaison 2 serves as a trusted connection between physicians, practices, hospitals, free-standing ER's, Urgent Care facilities, other health care providers and key community stakeholders within the market service area of their assigned hospital and the appropriate stakeholders at that Baylor Scott & White Health hospital. The goal of these connections is to increase the awareness of and ease of access to BSWH services and is achieved by developing and maintaining positive relationships with those external parties. The Physician Liaison 2 works closely with hospital and service line leadership to set priorities for growth and develop/execute effective outreach initiatives. The Physician Liaison 2 has targeted, scheduled and as-needed touches (in person and otherwise) with those external parties in their assigned primary market service area in furtherance of those initiatives and ultimately to promote the services of Baylor Scott and White Health. Because the Physician Liaison 2 is in regular contact with hospital and service line leadership, they represent and serve as an extension of BSWH in their assigned primary market service area and shall promptly relay pertinent information in both directions. The two primary focuses of the Physician Liaison 2 are the consistent growth of BSWH (through increased loyalty, alignment and acquisition) and the improvement of the overall patient experience at BSWH. Additionally, the Physician Liaison 2 will be expected to be familiar with additional hospital(s)/MSA(s) as assigned by department leadership and be ready to fill in in the event the respective Physician Liaison is unavailable.

ESSENTIAL FUNCTIONS OF THE ROLE

Establish and foster relationships with health care providers and key community stakeholders throughout the primary market service area (and beyond-as appropriate). This is achieved through regular, open and honest communication/touches with these external parties. The health care providers and community stakeholders the Physician Liaison 2 will regularly contact include the following (with special focus on those independent providers in each category):

Primary Care Providers

Specialists and Sub-Specialists

Outside hospitals (with focus on Emergency Departments and Critical Care Units)

Free-Standing Emergency Departments and Urgent Care Facilities

All other ancillary health care providers (e.g.-imaging, rehab, ASC, dialysis centers, etc.)

Large employers (as assigned by hospital leadership)

Community and/or municipal groups (as assigned by hospital leadership)

When meeting with these external parties:

Identify any gaps in care or needs that exist and connect those health care providers with the appropriate BSWH stakeholders to meet those need

Identify any opportunities for increased alignment/partnership (either formally or informally) and work with the appropriate BSWH stakeholders to pursue those opportunities.

Serve as the BSWH point of contact for these external parties and connect them as appropriate with stakeholders across the BSWH enterprise.

Utilize available market data to develop a comprehensive understanding of the health care landscape in the applicable market service area(s). Work with hospital/service line leadership and Strategy to create and execute action plans based on this data related to the specific needs of the community and BSWH capabilities to meet those need

Collaborate with local OR and procedural leadership to regularly review volumes and outcomes to identify issues, needs or shortcomings to create and execute action plans as appropriate, or capitalize on any successes to strengthen alignment with key specialist

Ensure communication channels between our hospitals and external health care providers are open and active by maintaining regular contact with, and providing pertinent updates to, those health care provider

Promptly respond to issues reported by external health care providers as they arise:

Engage the appropriate hospital stakeholder(s) to ensure resolution of the issue(s) and communicate with the reporting health care provider.

As appropriate, involve hospital and service line leadership for service recovery and/or reaffirmation of our commitment to these relationships.

Utilize the CRM to document and report on activitie

Maintain consistent communication and regular touch points with respective BSWH hospital and service line leadership and report on our activities as requested

Collaborate with partners across the BSWH enterprise (to include joint venture partners) to maximize our efforts towards the common goal of consistent growth and an improved patient experience at BSWH

Performs other position appropriate duties as required in a competent, professional and courteous manner

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities of this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.

KEY SUCCESS FACTORS

Strong interpersonal skills with the ability to effectively interact with people from all socioeconomic and educational backgrounds.

Strong written and verbal communication skills.

Exceptional organizational and time management skills.

Proficiency with Windows platforms and CRM tools.

BENEFITS

Our competitive benefits package includes the following

-Immediate eligibility for health and welfare benefit

-401(k) savings plan with dollar-for-dollar match up to 5%

-Tuition Reimbursement

-PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - Bachelor'

- EXPERIENCE - 5 Years of Experience
  • Physician Liaison 2

    2 days ago


    Frisco, United States Baylor Scott & White Health Full time

    The Physician Liaison 2 serves as a trusted connection between physicians, practices, hospitals, free-standing ERs, Urgent Care facilities, other health care providers and key community stakeholders within the market service area of their assigned h Physician, Liaison, Hospital, Health, Leadership, Department Leader, Healthcare, Business Services


  • Frisco, United States Baylor Scott & White Healthcare Full time

    OB/GYN Job OpportunityBaylor Scott & White Health is seeking a Board Certified/Board Eligible OB/GYN Physician to join our established group of four physicians at a new hospital campus in Frisco, Texas. This is an exciting opportunity to be part of a growing team in a state-of-the-art facility. This is an employed career opportunity with a generous benefits...


  • Frisco, United States Baylor Scott & White Healthcare Full time

    OB/GYN Job Opportunity Baylor Scott & White Health is seeking a Board Certified/Board Eligible OB/GYN Physician to join our established group of four physicians at a new hospital campus in Frisco, Texas. This is an exciting opportunity to be part of a growing team in a state-of-the-art facility. This is an employed career opportunity with a generous benefits...


  • Frisco, United States Baylor Scott & White Healthcare Full time

    OB/GYN Job OpportunityBaylor Scott & White Health is seeking a Board Certified/Board Eligible OB/GYN Physician to join an established practice that is located in Frisco, Texas. This is an employed career opportunity with a generous benefits package that offers work-life balance, a competitive salary, productivity bonus, moving allowance, and no state income...


  • Frisco, United States Baylor Scott & White Healthcare Full time

    OB/GYN Job Opportunity Baylor Scott & White Health is seeking a Board Certified/Board Eligible OB/GYN Physician to join an established practice that is located in Frisco, Texas. This is an employed career opportunity with a generous benefits package that offers work-life balance, a competitive salary, productivity bonus, moving allowance, and no state income...


  • Frisco, Texas, United States United Surgical Partners International Inc (USPI) Full time

    Baylor Medical Center Frisco is hiring a Patient Registration Liaison for a competitive salary of $53,000 - $63,000 per year.Job Description:Overview: United Surgical Partners International Inc (USPI) is a leading healthcare provider seeking a highly skilled Patient Registration Liaison to join our team.Responsibilities: As a Patient Registration Liaison,...


  • Frisco, Texas, United States Jobs4U Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Liaison to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across various communication channels. To excel in this role, you need to be able to remain calm when customers are frustrated and have experience working with...

  • Physician Assistant

    2 weeks ago


    Frisco, United States Envision Physician Services Full time

    Questcare, a division of Envision Physician Services, is seeking a Physician Assistant to join our dynamic group of providers at Medical City Frisco in the Emergency Department. Emergency Medicine experience preferred but not required.Level III trauma center25,000 annual visits2 APP shifts per day (currently 11am-8pm and 3p-1a)Overlapping physician...


  • Frisco, United States Envision Physician Services Full time

    Questcare, a division of Envision Physician Services, is seeking a Physician Assistant to join our dynamic group of providers at Medical City Frisco in the Emergency Department. Emergency Medicine experience required, new graduates will not be accepted.Level III trauma center25,000 annual visits2 APP shifts per day (currently 11am-8pm and 3p-1a)Overlapping...

  • Physician Assistant

    4 weeks ago


    Frisco, United States The Steadman Clinic Full time

    Description:Are you interested in joining our amazing team at The Steadman Clinic? We offer a special place to kick off your healthcare career, if you have a passion for orthopaedics and compassionate, individualized care. You can be an integral part of a cutting-edge organization that is amongst the best in the world at what they do!Our clinics are located...


  • Frisco, Texas, United States Conifer Physician Services Full time

    Job SummaryThe Physician Services AR Representative IV plays a crucial role in pursuing reimbursement of services rendered and achieving accounts receivable resolution. This position is responsible for working through open accounts receivables (denials and delinquent accounts) by actively calling payer organizations or utilizing web-based connectivity.Key...


  • Frisco, Texas, United States Conifer Physician Services Full time

    Job SummaryThe Cash Research Associate role at Conifer Physician Services involves identifying the correct location for payments and determining how funds will be appropriately moved. This position is responsible for locating payments identified as deposited by a patient or insurance company but not yet applied to the correct invoice. The Associate will use...


  • Frisco, Texas, United States Unified Women's Healthcare - Frisco Full time

    About the OpportunityUnified Women's Healthcare - Frisco is seeking an Obstetrics and Gynecology Physician to join their prestigious women's health care center in Frisco, TX. This is a great opportunity for a compassionate physician to provide a team approach to patient care in a well-established practice with a strong patient base.About the PracticeThe...


  • Frisco, United States Unified Women's Healthcare - Frisco Full time

    Overview Our affiliate, Unified Women’s Healthcare of Texas, is looking for an Obstetrics and Gynecology Physician to join their prestigious women's health care center in Frisco, TX. Join a compassionate group who provide a team approach to patient care. Every member of our staff is focused on making the patient experience in our office individualized and...


  • Frisco, Texas, United States MOOYAH Full time

    Shift Leader 2 Job DescriptionAt MOOYAH, we believe that strong relationships and meaningful experiences are what make life fulfilling. When friends and family can gather to share a meal where everyone gets their favorite burger, that's a truly special moment.Key ResponsibilitiesTrain and develop team members by following the MOOYAH Training Program,...


  • Frisco, United States Baylor Scott & White Health Full time

    JOB SUMMARY The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior...


  • Frisco, United States Provide Locum Tenens Full time

    A ProvideLT client has an urgent opening for a Board-Certified or True Board Eligible Nocturnist Family Practice or Internal Medicine- trained Physician with at least 2 years experience to provide locums coverage. Assignment is 12-14 shifts/month with schedule 8pm - 8am and no calls. The Physician will see all adults up to 10 admissions/night. With full...


  • Frisco, Texas, United States Insight for Living Ministries Full time

    Job OverviewInsight for Living Ministries is seeking a highly skilled Project Coordinator to support the International Ministries department. This role will be responsible for promoting and supporting the mission of the organization through project coordination, scheduling, and communication.Key ResponsibilitiesCoordinate cross-departmental projects,...

  • Account Manager

    4 weeks ago


    Frisco, Texas, United States The Hartford Full time

    Account Manager Job DescriptionWe're seeking a highly skilled Account Manager to join our team at The Hartford. As an Account Manager, you will be responsible for providing exceptional customer service and support to our clients, while also driving business growth and profitability.Key Responsibilities:Renewal Analysis and Loss Analysis: Conduct thorough...

  • Account Manager

    2 months ago


    Frisco, United States Rafael Parker - State Farm Agent Full time

    Benefits: Paid time off Training & development Opportunity for advancement 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Vision insurance ROLE DESCRIPTION:As an Account Manager - State Farm Agent Team Member for Rafael Parker - State Farm Agent, you are vital...