Patient Care Coordinator

3 weeks ago

San Diego, United States Serene Health Services Full time

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work

Job Summary:

The official job title is Lead Care Manager (LCM).

The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating
member services, and collaborating closely with members and families to ensure they receive
necessary medical treatment and support. The LCM will consult with members to determine
their needs, develop individualized action plans, and work with care teams to manage the
member experience effectively. Providing emotional support, resolving administrative issues,
and ensuring timely access to care are key aspects of the position. Compassion, healthcare
knowledge, and exceptional customer service are essential qualities for assisting members in
becoming self-sufficient in health.

Responsibilities:
•Interview members to assess medical and social needs and provide education about
their condition and medication, while developing individualized care plans.
•Respond to member inquiries and concerns, ensuring adherence to hospital and legal
requirements.
•Collaborate with interdisciplinary teams, locate medical and social resources, and
coordinate social service plans.
•Advocate for members, consult with healthcare providers, arrange appointments
and treatment plans, evaluate member progress, and assist with healthcare
barriers.
•Maintain empathy and professionalism while contacting members and families.
•Supporting behavioral health coordination, Substance Abuse and Community
Resources.
•Additional duties as assigned.

Requirements/Qualifications:
•Must have a valid California driver's license and valid vehicle insurance.
•High school, diploma or GED. (Required)
•Minimum of 1 year experience in case management, member care, customerservice, call center, or member care. (Required)
•MA certificate or Medical Terminology knowledge. (Preferred)
•Excellent communication, interpersonal, customer service and organizational skills.
•Computer skills for documentation, email and chat support.
•Proficient skills in working independently and collaboratively in a team to provide
member care.
•Proficiency in multitasking, organization, and attention to detail is required for
effectively providing care to multiple members simultaneously.
•Candidates should exhibit the capability to utilize resources effectively for
problem-solving while maintaining composure under pressure in a compassionate
manner.
•Applicants must demonstrate proficient speaking, reading, and typing abilities and
possess strong proofreading skills.

•Bilingual in English and Spanish. (Required)

Working Environment / Physical Requirements:
•Must be able to travel using personal vehicle to complete outreach visits. Mileage
reimbursement for the use of your vehicle is at a standard rate.
•Prolonged periods of sitting at an office desk on the computer.
•Lifting: Able to lift up to 15lbs.

Pay range

$24-$27 USD

Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.

Short & Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

  • Patient Care Coordinator

    3 weeks ago

    San Diego, California, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Fresenius Medical Care. This role requires a compassionate and detail-oriented individual who can provide exceptional care to patients undergoing hemodialysis treatment.The ideal candidate will have at least 9 months of experience as a Registered Nurse and a minimum of 3...

  • Financial Manager and Patient Care Coordinator

    2 weeks ago

    San Diego, California, United States Bernardo Dental Care Full time

    Job Summary: We are seeking a Financial Manager and Patient Care Coordinator to join our team at Bernardo Dental Care. As a key member of our staff, you will be responsible for managing the financial operations of our office, including accounts payable and receivable, budgeting, and forecasting. You will also be responsible for coordinating patient care,...

  • Patient Care Coordinator

    2 weeks ago

    San Diego, California, United States Fertility Institute of San Diego Full time

    About the RoleWe are seeking a highly skilled New Patient Care Coordinator to join our team at Fertility Institute of San Diego.This full-time position is responsible for providing exceptional patient care and administrative support to our clients.Key Responsibilities:Coordinate patient intake and schedulingManage patient records and chartsProcess payments...

  • Patient Care Coordinator

    1 week ago

    San Diego, United States Ottobock SE & Co. KGaA Full time

    Active Life specializes in Prosthetic, Orthotic and Compression solutions by treating, nurturing and transforming clients' lives, empowering them into active opportunity through our unparalleled clinical services and products. In 2021, Active Life joined OttobockPatient Care. Already known for its worldwide excellence in prosthetic technology and quality...

  • New Patient Care Coordinator

    3 days ago

    San Diego, United States Fertility Institute of San Diego Full time

    Job DescriptionJob DescriptionNew Patient Care CoordinatorJOIN OUR GROWING TEAM!Fertility Institute of San Diego is seeking an experienced New Patient Care Coordinator / Front Desk Patient Services professional for our clinic in La Jolla, CAIn this position, you will be the first point of contact for our patients both on the phone and when arriving at our...

  • Patient Care Coordinator

    2 weeks ago

    San Antonio, Texas, United States Springs Dental Care Full time

    Dental Front Office Coordinator/Dental Assistant Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our front office team as a Dental Front Office Coordinator/Dental Assistant. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our dental...

  • Patient Service Coordinator

    2 weeks ago

    San Diego, California, United States American Family Care Point Loma Full time

    Front Desk Team Lead PositionWe are seeking a highly motivated and experienced Medical Assistant to join our team as a Front Desk Team Lead at American Family Care Point Loma. This part-time position offers an estimated annual salary of $42,000 - $46,000, depending on experience.About the Role:Provides leadership and guidance to front office staffDevelops...

  • Clinical Care Coordinator for Pediatric Patients

    1 month ago

    San Diego, California, United States Rady Children's Hospital-San Diego Full time

    Rady Children's Hospital-San Diego is committed to providing exceptional care to our patients and their families.We are seeking a highly skilled Clinical Care Coordinator to join our team in supporting the needs of pediatric patients.This role requires strong clinical expertise, excellent communication skills, and the ability to work collaboratively with our...

  • Patient Care Coordinator

    5 months ago

    San Diego, United States Serene Health Services Full time

    Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term...

  • Nephrology Care Coordinator

    2 weeks ago

    San Diego, California, United States Fresenius Medical Care North America Full time

    Nephrology Care Coordinator Job DescriptionFresenius Medical Care North America is seeking a dedicated Nephrology Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for coordinating patient care, working closely with healthcare professionals to ensure seamless transitions between care settings.This is an...

  • Patient Care Coordinator

    1 week ago

    San Diego, California, United States The E.W. Scripps Company Full time

    RN Specialized Position at Scripps Carmel Valley CardiologyThis part-time, non-benefited position generally works Thursdays and Fridays from 8am-5pm, with hours varying as needed.About the Role:Provide direct patient care to high acuity patients in a complex department within the scope of practice.Engage in complex clinical procedures and provide clinical...

  • Care Coordinator RN

    2 weeks ago

    San Diego, California, United States Avalon Hospice & Palliative Care, inc Full time

    We are seeking a skilled Care Coordinator RN to join our team at Avalon Hospice & Palliative Care, inc in San Diego. As a member of our interdisciplinary group, you will provide high-quality care to our patients and their families.About the RoleThis is a per-diem / part-time / full-time position that offers an estimated salary of $**80,000 - $110,000** per...

  • New Patient Coordinator

    5 days ago

    San Diego, United States Medical Oncology Associates of San Diego Full time

    Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of the nations leading oncology practices. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Objective: This...

  • New Patient Coordinator

    4 days ago

    San Diego, United States Medical Oncology Associates of San Diego Full time

    Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of the nations leading oncology practices. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Objective: This...

  • New Patient Coordinator

    1 month ago

    San Diego, United States Medical Oncology Associates of San Diego Full time

    Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of the nations leading oncology practices. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Objective: This...

  • Patient Care Coordinator

    1 month ago

    San Diego, United States Rady Children's Hospital Full time

    This position will serve as a liaison between RCHSD members/families, medical providers, and behavioral health providers. The PCC will develop rapport, establish and maintain effective interpersonal relationships with internal and external contacts a Care Coordinator, Patient Care, Health, Coordinator, Patient, Behavioral Health, Healthcare

  • Patient Care Coordinator

    5 months ago

    San Diego, United States Serene Health Services Full time

    Empowering Wellness, Transforming LivesOptima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term...

  • Clinical Care Coordinator

    2 weeks ago

    San Diego, California, United States Option Care Enterprises, Inc. Full time

    Join Our TeamWe are looking for a dedicated and compassionate Clinical Care Coordinator to join our team at Option Care Enterprises, Inc. As a key member of our clinical staff, you will be responsible for providing high-quality patient care and education in the comfort of patients' homes.ResponsibilitiesDevelop and implement individualized care plans for...

  • Administrative Assistant

    2 days ago

    San Diego, United States Nourish Medical Center Full time

    Job DescriptionJob DescriptionAbout Us:At Nourish Medical Center, we are redefining the healthcare experience by offering a compassionate, holistic approach to medicine. Our goal is to empower patients through naturopathic medicine, nutrition, and lifestyle changes. As a growing practice that recently celebrated our 10th year in business, we focus on...

  • Patient Referral Coordinator

    2 weeks ago

    San Diego, California, United States Medical Oncology Associates of San Diego Full time

    We are seeking a highly motivated and organized individual to join Medical Oncology Associates of San Diego as a New Patient Coordinator.This role is responsible for coordinating new patient referrals, managing patient expectations, and verifying insurance eligibility.Key Responsibilities:Coordinate new patient referrals from outside facilities and compile...