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Customer Service Representative

2 months ago

St Louis, United States Seronda Network Full time
Customer Service Representative at Seronda Network

Are you ready to take your career to the next level? At Seronda Network, we seek passionate and innovative individuals to join our dynamic team.

Location: Saint Louis, MO
Job Type: Full-time (38-40 hours per week)
Salary: $700 to $1,000 per week

Job Description:

As a Customer Service Representative at Seronda Network, you will be the face of our company, providing exceptional support to our customers. You will handle customer inquiries, resolve issues, and ensure a positive customer experience. This role is ideal for someone who is enthusiastic, detail-oriented, and committed to delivering excellent service.

Responsibilities:
  • Respond promptly to customer inquiries via phone, email, and in-person.
  • Provide accurate and timely information about products and services.
  • Resolve customer complaints and issues effectively, ensuring customer satisfaction.
  • Maintain customer records and update account information as needed.
  • Collaborate with team members to improve customer service processes.
  • Assist in training new customer service representatives as needed.
Qualifications:
  • High school diploma or equivalent; a degree in a related field is a plus.
  • Strong communication and interpersonal skills.
  • Ability to handle stressful situations and resolve conflicts.
  • Basic computer skills and familiarity with customer service software.
  • Positive attitude and a strong work ethic.
  • Previous customer service experience is preferred but not required.
Benefits:
  • Competitive weekly salary
  • Health and dental insurance
  • Paid time off and holidays
  • Opportunities for career growth and development
  • Supportive and inclusive work environment

Join Seronda Network and be a part of our dedicated customer service team