Communications Specialist

1 month ago

Mt Rainier, United States Constellation West Full time

Job Description : Management Analyst - Conduct organizational studies and evaluations, design and enhance customer relationship management (CRM) systems, drive process improvement initiatives, and improve internal and external communications. Analyze business processes and recommend methods to improve operational efficiency. Focus on supporting communications and process improvement initiatives related to DHS programs, ensuring effective collaboration between management, stakeholders, and clients. Security Clearance : Secret Years Experience : 5 or more years of experience in the following responsibilities and tasks. Job Overview: Analyze and assess DHS customer relationship management processes and communication flows to devise more efficient methods of engaging with internal stakeholders and external clients. Collaborate with teams to develop and implement process improvement strategies that enhance customer engagement, streamline communications, and optimize operational workflows. Collect and analyze data related to current operating procedures, customer service metrics, and communication effectiveness to identify areas for improvement. Develop process documentation, procedural guides, and communication strategies to support continuous improvement and organizational effectiveness. Job Responsibilities/Tasks: Conduct assessments of DHS customer relationship management (CRM) systems, communication methods, and service delivery procedures to recommend and implement improvements. Analyze and document current business processes related to customer engagement and communications, identifying opportunities to streamline workflows and enhance communication efficiency. Work with teams to design and implement new communication protocols, ensuring smooth interactions between DHS management, external partners, and other stakeholders. Develop and update operational manuals and communication guides to support the improved CRM processes and ensure clarity in inter-departmental communications. Conduct process improvement workshops and provide training to DHS personnel to ensure the consistent application of enhanced CRM strategies and communication methods. Analyze feedback from internal and external customers to ensure process improvements are meeting the desired goals for customer satisfaction and communication effectiveness. Create communication reports and develop metrics to measure the impact of process improvement initiatives. Present findings to DHS leadership for continuous refinement. Serve as a liaison between management and process improvement teams, ensuring alignment of objectives and clear communication of updates. Provide ongoing technical support and guidance for adopting new CRM and process improvement systems. We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) About The Organization Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances. Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference Benefits include but are not limited to: Tuition reimbursement Competitive 401(k) plan Competitive Health Benefits 11 Paid Holidays 15 PTO Days Veteran Hiring Preference Constellation West is proud to be an EEO/AA employer M/F/D/V

  • Senior Media Relations Specialist

    3 weeks ago

    Mt Rainier, United States DCG Communications Full time

    Seeking: Experienced strategic communications professional to serve as a Senior Media Relations Specialist supporting the Department of Homeland Security's Office of Public Affairs (OPA). DCG is a specialized, evidence-based communications and research firm focused on supporting federal clients with strategic public relations, marketing, outreach, and...

  • Social Media Specialist/Digital Marketing Specialist/Data Analytics, Health Communication

    2 weeks ago

    Mt Rainier, United States Links Global USA Full time

    Social Media Specialist/Digital Marketing Specialist/Data Analytics, Health Communication Links Global seeks a talented and dynamic Social Media Specialist/Digital Marketing Specialist/Data Analytics to join our marketing communications team. The individual in this role will be responsible for developing and executing social media strategies, managing...

  • Communications Consultant

    1 month ago

    Mt Rainier, United States Study Select Full time

    How to Become a Communications Consultant in Australia Definition of a Communications Consultant The role of a Communications Consultant is both dynamic and rewarding, offering professionals the opportunity to shape the way organisations communicate with their audiences. These consultants work closely with businesses, non-profits, and government agencies to...

  • Communications Specialist

    4 days ago

    Mt Rainier, United States Pedaids Full time

    Job DescriptionThe Coordinator, Media Relations & Communications will support the Media team in positioning Pedaids as a global thought leader in HIV/AIDS. The role involves media outreach, content creation, and event support.

  • Social Media Specialist/Digital Marketing Specialist/Data Analytics, Health Communication

    1 month ago

    Mt Rainier, United States Links Global USA Full time

    Links Global seeks a talented and dynamic Social Media Specialist/Digital Marketing Specialist/Data Analytics to join our marketing communications team. The individual in this role will be responsible for developing and executing social media strategies, managing digital marketing campaigns, and analyzing data to optimize marketing performance. The ideal...

  • Informatics Nurse Specialist

    2 weeks ago

    Mt Rainier, United States Courseadvisor Full time

    What You Need to Know About Informatics Nurse Specialist Informatics Nurse Specialist Definition Apply knowledge of nursing and informatics to assist in the design, development, and ongoing modification of computerized health care systems. May educate staff and assist in problem solving to promote the implementation of the health care system. A Day in the...

  • BARDA Communications Specialist

    1 month ago

    Mt Rainier, United States BryceTech Full time

    Company DescriptionBryceTech has partnered with technology and R&D clients to deliver mission and business success since 2017. Bryce combines core competencies in analytics and engineering with domain expertise. Our teams help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. We...

  • Client Specialist

    2 weeks ago

    Mt Rainier, United States Contact Discovery Services Full time

    Client Specialist Contact Discovery Services - Washington, DC Location: Remote Start Date: Immediately Contact Discovery Services is looking for a Sales Development Professional to join our team. As a Client Specialist within the Sales department, you will be responsible for identifying potential clients, generating new business opportunities, and...

  • Marketing & Proposal Specialist

    2 weeks ago

    Mt Rainier, United States Hayat Brown LLC Full time

    Job Description The Marketing & Proposal Specialist will source procurement opportunities and lead the preparation and submission of winning proposals. In this role, the Marketing & Proposal Specialist will work with cross-functional proposal team members to identify opportunities and help respond to, Request for Proposals (RFPs), Request for Quotations...

  • Social Media Specialist

    2 weeks ago

    Mt Rainier, United States Red Carrot Full time

    Position Title: Social Media Specialist Location: On-site/ Washington DC Reports to: Marketing Director Overview: The Social Media Specialist will play a pivotal role in enhancing the social media framework for a key client, ensuring the seamless flow of timely, engaging, and platform-ready content. As a dedicated, on-site point of contact, the Social Media...

  • Security Clearance Intake Specialist

    2 weeks ago

    Mt Rainier, United States ADVANCED DECISION VECTORS, LLC Full time

    Careers At Advanced Decision Vectors, LLC Current job opportunities are posted here as they become available. Security Clearance Intake Specialist (Active Secret Clearance) Advanced Decision Vectors, LLC (ADV) was established in 2009, providing superior program management, program support, strategic planning, and systems engineering to the Federal and...

  • Policy & Procedure Development and Training Specialist

    1 month ago

    Mt Rainier, United States K2 Integrity Holdings, Inc. Full time

    We are seeking a highly skilled and experienced AML/CFT Policy & Procedure and Training Specialist to join our team in support of a ground-breaking cross-border payment review product. This role will focus on developing, supporting the implementation of, and maintaining policies and procedures related to all aspects of our transaction review process as well...

  • Service Specialist

    2 weeks ago

    Mt Rainier, United States Samufoundation Full time

    ABOUT SAMU FIRST RESPONSE SAMU First Response is a global medical and social nonprofit organization that provides immediate humanitarian relief to vulnerable populations using a comprehensive and culturally competent approach. Grupo SAMU, our European branch, has over 40 years of experience successfully responding and delivering assistance to communities...

  • Patent Law Specialist

    1 week ago

    Mt Rainier, United States Capstone Search Partners Full time

    Job OpportunityCapstone Search Partners is looking for a highly skilled Patent Law Specialist to join their dynamic team. This role offers the chance to work on groundbreaking projects and utilize expertise in patent law.About the JobWe are seeking a detail-oriented and organized individual with minimum two years of experience in patent law. The ideal...

  • Sales Specialist

    3 weeks ago

    Mt Rainier, United States HP Full time

    Sales Specialist Description - Job Summary This role is responsible for understanding the organization's products and industry, engaging with key clients, and designing customized solutions while guiding junior team members. The role conducts market research, identifies new opportunities, and focuses on contract renewals. The role stays compliant with...

  • Cardiology Account Specialist

    2 weeks ago

    Mt Rainier, United States scPharmaceuticals Full time

    OverviewAt scPharmaceuticals, we are focused on exploring, developing, and commercializing innovations that will expand and advance the outpatient care of acute conditions. Our goal is to provide targeted solutions for patient populations and disease states where outpatient management will have the greatest impact.This position reports to the Regional Sales...

  • Cardiology Account Specialist

    2 weeks ago

    Mt Rainier, United States scPharmaceuticals Full time

    OverviewAt scPharmaceuticals, we are focused on exploring, developing, and commercializing innovations that will expand and advance the outpatient care of acute conditions. Our goal is to provide targeted solutions for patient populations and disease states where outpatient management will have the greatest impact.This position reports to the Regional Sales...

  • NeuroPsych Sales Specialist

    3 weeks ago

    Mt Rainier, United States Tevapharm Full time

    NeuroPsych Sales Specialist - Washington, D.C. Location: Washington, United States, District of Columbia, 20001 Job Id: 59144 Together, were on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. Its a mission that bonds our people across nearly 60 countries and a rich, diverse variety of...

  • Oracle ERP Cloud Product Functional Specialist

    3 weeks ago

    Mt Rainier, United States Agile Health Technologies Full time

    Job: Oracle ERP Cloud Product Functional Specialist Job Description: The Contractor shall provide business system analysis, solving business problems, business architecture, process optimization, business rules, business cases, business requirements, organizational change (communications), and UAT. 12 years of experience. Formulates and defines systems scope...

  • Senior Solution Architect

    3 weeks ago

    Mt Rainier, United States Amazon Web Services, Inc. Full time

    Senior Solution Architect - Amazon QuickSight Job ID: 2803480 | Amazon Web Services, Inc. Within the Gen AI/ML Specialist organization, this position is part of the Worldwide Specialist Solution Architecture Team, where you will join a global team for Amazon QuickSight (inclusive of Amazon Q). You will help guide customers in their adoption of Q and...