Implementation Analyst

2 weeks ago

Plano, United States Profit LLC Full time

Company Overview:

At Profit. co, we specialize in providing innovative solutions for businesses to maximize their profitability and productivity through advanced performance management software. Our goal is to empower organizations to achieve their strategic objectives with precision and efficiency. As a rapidly growing company, we are seeking a dynamic Implementation Analyst to join our team and drive our expansion into new markets.

Position Overview:

Software Implementation Analyst at Profit. co, an OKR (Objectives and Key Results) software company. This role focuses on ensuring successful deployment and utilization of the software by clients, aligning with their strategic objectives by using their product knowledge, expertise and making recommendations where appropriate.

Job Title: Software Implementation Analyst**

Location: Plano TX (In Office)

Job Type: Full-Time

Department: Implementation Services

Job Description:

As a Software Implementation Analyst at Profit.co, you will be responsible for the deployment, customization, and integration of our OKR software solutions into client systems. Your role will focus on understanding client business requirements, configuring the software to meet these needs, and ensuring a smooth transition and effective use of the software and long-term adoption.

Responsibilities:

- Analyze client needs and business processes to configure the OKR software accordingly.

- Conduct detailed client discovery sessions to understand their strategic goals and how they align with OKR methodology.

- Customize software settings for each client to ensure optimal functionality and user satisfaction.

- Train client teams on how to effectively use the software to achieve their business objectives.

- Provide technical support during the implementation phase and resolve any issues that arise.

- Collaborate with product development teams to suggest software improvements based on client feedback and implementation experiences.

- Prepare and maintain documentation on process configuration and setup for each client.

- Monitor and report on the status of implementations to stakeholders and provide updates as necessary.

Qualifications:

- Bachelors degree in Business, or a related field.

- 1 to 2 years experience in software implementation, project management, or a similar role.

- A strong understanding of OKR methodology is highly desirable.

- Excellent problem-solving skills and the ability to diagnose and resolve technical issues.

- Strong communication and interpersonal skills, with the ability to train and guide new users.

- Ability to manage multiple projects simultaneously and under tight deadlines.

Benefits:

  • Competitive salary
  • Comprehensive health benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and collaborative work environment with a focus on innovation.
  • Flexible work arrangements
  • Company-sponsored team events and outings.

Join Profit. co and be a part of a passionate team dedicated to driving business success for our clients through cutting-edge solutions and unparalleled service. If you are a motivated and results-driven individual with a passion for customer success, we want to hear from you Apply now to embark on an exciting career journey with Profit. co

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