Sales & Customer Service Associate

2 months ago


Denver, United States Massage Envy Full time

Overview:

Where Better Careers Begin

Do you have a passion for helping others? At the Massage Envy Thornton franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

Competitive base pay of $18.29/ hour plus unlimited bonuses and commissions

Company contributed medical insurance for full-time team members

o Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available

401(k) retirement plan for all team members after 6 months of employment

Paid Time Off (PTO) for full-time team members

Employee Referral Bonus Program ($500 per referred MT)

Discounted pet insurance through Fetch

A flexible schedule for a better work/life balance

In-depth product and service training

Employee Assistance Program available

40% off all products

Long-term career planning and advancement

Qualified Candidates:

Must be 18 years or older

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you

*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary:
$18.29

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