Customer Service Associate

6 days ago


Denver, Colorado, United States Knitwell Group Full time
About Our Mission:
  At Knitwell Group, our mission is to empower women through fashion, while promoting a culture of acceptance and inclusivity. As a Sales Associate, you'll play a vital role in helping us achieve this mission by providing exceptional customer experiences and building strong relationships with our customers.

About the Job:
  As a Sales Associate, you'll work closely with our team to deliver personalized shopping experiences, leveraging your product knowledge and fashion expertise to create lasting connections with our customers. You'll also be responsible for promoting in-store events and company programs that support our brand values.

Key Responsibilities:
  
  • • Welcome customers and engage with them to understand their needs and preferences.  
  • Share your knowledge of our products and services with customers to outfit and inspire them.  
  • Create lasting connections with customers through Personal Styling appointments.  
  • Promote in-store events and company programs that support the brand.  
  • Maintain a clean, neat, and well-presented store environment.

Requirements:
  
  • • 1 year specialty retail experience.  
  • Possession of passion for styling and love of working with people.  
  • Knowledgeable about what's trending in fashion.  
  • Flexible availability, including nights, weekends, and holidays.  
  • Ability to read, write, and communicate in English.  
  • Proficient with technology, including an ability to operate store systems accurately.  
  • Strong communication skills with an ability to multi-task and balance multiple customers at one time.

Estimated Salary:
  $42,000-$55,000 annually.

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