Manager, Customer
3 weeks ago
We are searching for a Marketing & Customer Analytics expert with a deep technical foundation and a knack for translating complex analyses into actionable business insights. As a Manager of Marketing Analytics, you will lead Pizza Hut to new heights by owning and executing comprehensive analyses and projects from start to finish. This encompasses everything from opportunity identification and problem scoping to analysis execution and synthesizing results for stakeholders and leadership.Within the Marketing & Customer Analytics group, you'll play a pivotal role in leveraging data and technology for strategic decision-making across the organization. Your work will span the full spectrum of Marketing Analytics, including market testing of new products, evaluation of disruptive value constructs through full experimental design, and gaining deeper customer insights using our new Customer Data Platform.Responsibilities Own end-to-end identification of opportunities, development, and execution of advanced modeling for customer behavior (Churn model, Customer Lifetime value, Causal Inference for Treatment variables) Execute, improve, and streamline data processes to enhance understanding of our business health and performance using SQL, Python/R, and Excel among other analytical tools. Develop a comprehensive view of our customers, integrating data from our Customer Data Platform to inform strategic decisions. Lead market testing for new products and value constructs, employing full experimental design to validate business strategies. Craft and deliver presentations that translate complex analytical findings into clear, impactful business statements and conclusions. Foster strong partnerships with stakeholders, providing actionable insights to drive business opportunities. Stay at the forefront of industry trends, continuously updating your toolkit with new analytics tools and techniques. Collaborate with cross-functional teams to uncover business opportunities and influence strategy through data-driven insights.Minimum RequirementsEducation: 8+ years with a Bachelor's degree, or 5+ years with a Master's Degree, or 3+ years with a Doctorate in Computer Science, Statistics, Mathematics, or a related field.Experience & Skills: Required 7+ years of experience in analytics, with a specialized focus on marketing and/or customer analytics. Demonstrated technical expertise in SQL, with the ability to conduct sophisticated analyses using Python or R, and proficiency in Excel. Understanding and Experience applying advanced statistical methods to inform business strategies, while validating the underlying assumptions Exceptional ability to communicate technical subjects clearly and concisely, turning complex analyses into pithy, business-oriented statements and conclusions. Strong analytical and problem-solving skills, capable of breaking down complex issues into manageable components while focusing on critical business objectives. Experience with data management and manipulation tools, with a willingness to broaden this skill set. Experience in developing and maintaining dashboard-based reporting through BI tools (Tableau or Power BI, with a preference for Tableau).Key Characteristics: Outstanding stakeholder management and partnership capabilities. Visionary thinking, with the ability to always see the bigger picture. Proficiency in building decks and translating intricate details into understandable takeaways. Technically astute, with a strong grounding in SQL and the conversion of insights to practical applicationsWe are looking for a candidate who is not only passionate about customer and marketing analytics but also possesses a strong analytical mindset and a desire to drive significant impact in a dynamic environment. If you excel at turning data into strategic insights and are eager to lead in the realm of Marketing Analytics, Pizza Hut welcomes you to apply.Salary Range: $127,300 to $149,800 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum -Click here. At Yum, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement. 3006
-
Manager, Customer
2 weeks ago
Plano, Texas, United States Pizza Hut Full timeWe are searching for a Marketing & Customer Analytics expert with a deep technical foundation and a knack for translating complex analyses into actionable business insights. As a Manager of Marketing Analytics, you will lead Pizza Hut to new heights by owning and executing comprehensive analyses and projects from start to finish. This encompasses everything...
-
Customer Success Manager
2 weeks ago
Plano, Texas, United States Kuraray America , Inc. Full timeWho We AreFounded in 2007, Geoforce is a rapidly growing technology firm (#43 on the 2020 Dallas 100 list for fastest growing DFW private companies) that provides GPS-based tracking and monitoring of field equipment, vehicles, and other assets to over 1,300 companies in 90 countries. Our turnkey solution is delivered via a combination of our award-winning...
-
Customer Service Manager
2 weeks ago
Plano, Texas, United States The Ladders Full timeAre you a seasoned Customer Service professional ready to take the next step in your career? We're seeking a dynamic and experienced Customer Service Manager to lead our dedicated team in providing exceptional support and satisfaction to our valued customers. About Us: At Luminator Technology Group, we pride ourselves on delivering top-notch service and...
-
Customer Success Manager
4 weeks ago
Plano, United States FiberLight Full timePosition Overview The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight' s customers, and internal sales team members. The specialist is responsible for the pre- and post-sale process which includes teaming with our...
-
Customer Success Manager
1 day ago
Plano, United States FiberLight Full timePosition Overview The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight’ s customers, and internal sales team members. The specialist is responsible for the pre- and post-sale process which includes teaming with our...
-
Customer Success Manager
2 weeks ago
Plano, Texas, United States FiberLight Full timeJob Description Job Description Position Overview The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight' s customers, and internal sales team members. The specialist is responsible for the pre- and post-sale process...
-
Customer Success Manager
4 weeks ago
Plano, United States Fiberlight, LLC Full timeJob DescriptionJob DescriptionPosition Overview The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight’ s customers, and internal sales team members. The specialist is responsible for the pre- and post-sale process...
-
Customer Success Manager
3 days ago
Plano, United States A-SAFE USA Full timeKey Responsibilities & Duties:Retain and nurture L, R, M and K customer relationships within territory, providing post-sale support ensuring success with products and services.Grow L, R, M and K business within territory with cross-selling and upselling products and servicesEnsure customers’ onboarding experience is efficient and gather / verify all...
-
Customer Experience Manager
3 weeks ago
Plano, United States The Amlon Group Full timeJob DescriptionJob DescriptionThe Manger of Customer Experience will play a central role in the integrity of customer interactions across all functional areas. Looking at the entire process from quote to settlement/invoice, this position will have responsibility for ensuring a smooth and efficient transfer of key information within the organization and...
-
Customer Success Manager
3 months ago
Plano, United States Sapience Analytics Corp Full timeCompany Description Sapience Analytics is a SaaS software provider focused on providing world class Workplace Analytics to companies around the world. Sapience is the complete People Analytics solution. Most People Analytics solutions focus on understating work patterns either by collecting data from external sources, for partial work activity, from only...
-
Customer Success Manager
2 months ago
Plano, United States Sapience Analytics Full timeCompany Description Sapience Analytics is a SaaS software provider focused on providing world class Workplace Analytics to companies around the world. Sapience is the complete People Analytics solution. Most People Analytics solutions focus on understating work patterns either by collecting data from external sources, for partial work activity, from only...
-
Customer Success Manager
4 weeks ago
Plano, United States Sapience Analytics Corp Full timeCompany Description Sapience Analytics is a SaaS software provider focused on providing world class Workplace Analytics to companies around the world. Sapience is the complete People Analytics solution. Most People Analytics solutions focus on understating work patterns either by collecting data from external sources, for partial work activity, from only...
-
Customer Success Manager
4 weeks ago
Plano, United States Sapience Analytics Full timeCompany Description Sapience Analytics is a SaaS software provider focused on providing world class Workplace Analytics to companies around the world. Sapience is the complete People Analytics solution. Most People Analytics solutions focus on understating work patterns either by collecting data from external sources, for partial work activity, from only...
-
Customer Success Manager
2 months ago
Plano, United States PathSpot Full timeThe food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving both customer and employee health within leading enterprise brands. Our team values customer-centric thinking,...
-
Customer Success Manager
2 weeks ago
Plano, Texas, United States PathSpot Full timeThe food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving both customer and employee health within leading enterprise brands. Our team values customer-centric thinking,...
-
Customer Success Manager
4 weeks ago
Plano, United States PathSpot Full timeThe food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving both customer and employee health within leading enterprise brands. Our team values customer-centric thinking,...
-
Customer Success Manager
4 weeks ago
Plano, United States PathSpot Full timeJob DescriptionJob DescriptionThe food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving both customer and employee health within leading enterprise brands.Our team values...
-
Customer Success Manager
2 weeks ago
Plano, Texas, United States OpenGov Full timeOpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, were transforming communities so they can thrive Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are...
-
Customer Success Manager
4 weeks ago
Plano, United States OpenGov Full timeOpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are...
-
Senior Customer Onboarding Manager
3 weeks ago
Plano, United States Leadr Full timeFirst of all - Thank You! This probably isn't the first job description you've read today. Maybe this is one of over 100 you reviewed this week. So, before we go any further, we want to stop and say thank you for considering this role. We know you have options and we'd like you to consider adding us to that list. About Leadr: Simply put - Leadr is a...
