Customer Care Associate
3 months ago
- Full-Time (40 hrs/wk): Monday-Friday, 9:00AM-6:00PM
- Alternating Saturdays
- Competitive Wage: $18/hour
- Answer incoming calls from customers
- Order parts for our customers, stores, and warehouses
- Schedule sales orders, exchanges, credit memo's, and in-home repairs
- Follow-up with customers
- Process cancellations & reschedule deliveries
- Contact customers to schedule furniture deliveries
- $ Competitive Wages $
- Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH
- Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories
- Casual Dress Attire
- Upon job offer, must be able to pass a background check prior to starting employment
- Computer and telephone experience required
- Ability to listen and effectively resolve problems
- Ability to act calmly under stressful conditions
- Exhibit excellent verbal communication and listening skills
- Possess customer-satisfaction focus with excellent customer service and interpersonal skills
Furniture Mart USA is an Equal Opportunity Employer
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