Commercial Insurance Account Manager

2 weeks ago


Wheat Ridge, United States PRINCE INSURANCE GROUP Full time

Job Description

Job Description

Join Prince Insurance Group, a reputable insurance agency located in Wheat Ridge, Colorado. As a Commercial Insurance Account Manager, you will play a crucial role in providing exceptional customer service and managing commercial insurance accounts. Our agency is known for its positive and inviting work environment, where teamwork and collaboration are highly valued. In this position, you will have the opportunity to utilize your customer service skills to build strong relationships with clients and provide them with tailored insurance solutions. Your responsibilities will include managing policy renewals, handling inquiries and requests, and providing accurate and timely information to clients. We are looking for a detail-oriented individual with excellent communication skills and a strong desire to exceed client expectations. The ideal candidate will have previous experience in customer service and knowledge of commercial insurance policies and procedures. Applied TAM experience will be helpful

Benefits

Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Retirement Plan Career Growth Opportunities

Responsibilities 1. Manage and oversee commercial insurance accounts, ensuring timely and accurate policy renewals 2. Provide exceptional customer service to clients, addressing inquiries and requests 3. Collaborate with insurance carriers to negotiate terms and coverage options 4. Conduct policy reviews and identify opportunities for upselling or cross-selling 5. Stay up-to-date on industry trends and changes in commercial insurance regulations6. Assist clients in filing claims and ensure proper documentation 7. Maintain client records and update information in the agency database8. Build and maintain strong relationships with clients, insurance carriers, and team members

Requirements 1. High school diploma or equivalent, additional education in insurance or related field is a plus 2. Previous experience in customer service, preferably in the insurance industry 3. Strong communication skills, both verbal and written 4. Excellent organizational skills and attention to detail 5. Knowledge of commercial insurance policies and procedures 6. Proficiency in Microsoft Office Suite and insurance agency management systems. Applied TAM Experience is a Plus. 7. Ability to work effectively in a collaborative team environment 8. Professional and positive attitude, with a strong commitment to customer satisfaction

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