Service Manager

1 week ago

Wheat Ridge, United States TruGreen Full time

Founded in 1973, TruGreen is the nation's leading lawn care provider, providing lawn, tree and shrub and pest services focused on exceeding its customers needs. The company operates more than 290 locations across the United States and Canada, with more than 14,000 employees. TruGreen is the partner with the local, tailored solutions and science-driven expertise needed to help each outdoor living space look and feel its very best. For 50 years, TruGreen has stayed committed to making its customers' outdoor living space a place they can be proud of.


We are dedicated to hiring diverse talent and seeking applicants of all backgrounds, perspectives, cultures, and experiences to ensure we create the best workplace and team.


Service Manager Overview (YEAR ROUND POSITION)

Delivers operational success by viewing the customer problem through the lens of an operator, balancing customer improvement opportunities with cost and customer capabilities, to design practical, relevant, implementable solutions that can be sustained long-term. This role will also target the management and development of others by recognizing and supporting team members’ current skill set, while fostering their potential, through timely and appropriate feedback and development, to increase individual and team contribution and impact. Maintains profit and loss accountability for between $6.5M and $9.5M.

Responsibilities

1. Demonstrates ability to manage a single site P&L and model out the financial impact of decisions made at the branch.

2. Ensures that Service Managers, Specialists, and branch employees are completing required certifications

3. Participates in and encourages team members to participate in training and development activities as scheduled; provides individualized on-the-job coaching to team members.

4. Oversees branch office functions including phone service standards, clerical services, and collections.

5. Develops plans for the efficient use of materials, equipment, and employees. Also responsible for the maintenance of the branch and warehouse cleanliness.

6.Reviews production costs and product quality, and modifies production and inventory control programs to maintain and enhance profitable operations.

7. Ensures branch-level processes enable positive customer relationships, and that employees engaging with customers are doing so in an appropriate way from a communication and content standpoint

8.Sets customer context for the team and assists the team in preparing required materials and presentations for interactions with the customer team.

9. Evaluates the quality of service provided to customers and develop procedures to minimize customer complaints.

10. Prepares regional and corporate reports.

11. Ensures recruiting, interviewing, and staffing of personnel are conducted to efficiently staff the service, sales, and administrative function.

Competencies ​​

  1. Customer Focus/Sales Growth
  2. Results Orientation/Sense of Urgency
  3. Change Mastery
  4. Integrity/Values
  5. Problem Solving and Decision Making

Education and Experience Requirements


• Bachelor's degree (BS/BA/BBA) or 6 years of related experience or equivalent combination of education and experience required. MS/MA/MBA preferred.

• Minimum of 6 years related experience required.

• Minimum of three 3 year management experience required.

• Demonstrated knowledge of the organization, products, and/or services required.

• ​Valid, permanent driver’s license from state of residence and a clean driving record per company standards are required. Current liability auto insurance required. Must be able to obtain and maintain a valid DOT medical card. Must be 21 years of age by date of hire.

• Certificates, licenses, and registrations as required by federal and state law.

Knowledge, Skills, and Abilities


• Knowledge of general business operations, principles, concepts, and best practices

• Knowledge of managerial accounting and general financial concepts, including budgeting and managing profit & loss

• Leadership and management skills, including staffing, delegation, coaching, and performance management

• Assertiveness, sales, and influencing skills

• Project and process management skills

• Organizational and time management

• Written and verbal communication skills, including public speaking and presentations

• Knowledge and skill to summarize and interpret data and draw conclusions

• Attention to detail and analytical skills

• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals

• Ability to operate a motor vehicle on company business

• Ability to travel overnight on company business as needed

  • Service Manager

    Found in: Appcast US C2 - 1 week ago

    Wheat Ridge, United States TruGreen Full time

    Founded in 1973, TruGreen is the nation's leading lawn care provider, providing lawn, tree and shrub and pest services focused on exceeding its customers needs. The company operates more than 290 locations across the United States and Canada, with more than 14,000 employees. TruGreen is the partner with the local, tailored solutions and science-driven...

  • Service Lead>

    12 hours ago

    Wheat Ridge, United States Big Lots Full time

    Big Lots! - 4260 Wadsworth Blvd , Time Squre Shopping Center [Department Manager] As a Service Lead at Big Lots!, you'll: Lead, supervise, and provide work direction to the Service Team in the store; Provide feedback to store leadership regarding the team's performance; Serve as the primary Manager on Duty when present including opening and closing the store...

  • Assistant Store Manager>

    Found in: Lensa US P 2 C2 - 1 week ago

    Wheat Ridge, United States Big 5 Full time

    Big 5 - 5185 Kipling St. - [ASM / Department Manager] As an Assistant Store Manager at Big 5 you'll: Open and close the store; Staff the store with service-oriented associates; Perform customer sales and service; Direct sales and cashier associates; Train newly hired associates; Ensure proper merchandising and compliance; Enforce of all company...

  • Office Manager

    2 weeks ago

    Wheat Ridge, United States Archadeck of Greater Denver & the Foothills Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryFlexible scheduleHealth insurancePaid time off We are Archadeck of Greater Denver and the Foothills, a Colorado-owned and operated location of Archadeck Outdoor Living, North Americas leading designer and builder of outdoor living spaces such as decks, porches, patio covers, hardscape...

  • Commercial Insurance Account Manager

    1 week ago

    Wheat Ridge, United States PRINCE INSURANCE GROUP Full time

    Job Description Job Description Join Prince Insurance Group, a reputable insurance agency located in Wheat Ridge, Colorado. As a Commercial Insurance Account Manager, you will play a crucial role in providing exceptional customer service and managing commercial insurance accounts. Our agency is known for its positive and inviting work environment, where...

  • Environmental Services

    Found in: Resume Library US A2 - 1 week ago

    Wheat Ridge, Colorado, United States Sodexo Full time

    Unit Description: Sodexo at Lutheran Medical Center (8300 W. 38th Ave Wheat Ridge CO 80033) is looking for an Environmental Services (EVS) Operations Manager 2 to lead all day-to-day operations of a large Housekeeping department. The selected candidate will lead a team of approximately 75 hourly Housekeeping employees, and 3 Sodexo Managers. This individual...

  • SPRING/SUMMER SEASONAL: Groundskeeping Cemetery Services

    2 weeks ago

    Wheat Ridge, United States Catholic Funeral & Cemetery Services Full time

    Job DescriptionJob DescriptionSPRING/SUMMER SEASONAL POSITION (Approximately 6 Months)40 hours a week for 5-6 months, Hiring ASAPOpportunity to become Full TimeHOURS: MONDAY-FRIDAY WITH ROTATING SATURDAYS- 40 Hours per weekPAY: $18.30 WITH OVERTIME ELIGIBILITYLOCATION: 90% Mount Olivet, 10% St. SimeonDRESS: Uniform and coat providedDriver's License...

  • Project Manager 2024-162-HAINC-CF

    Found in: Talent US C2 - 2 weeks ago

    Wheat Ridge, United States HukariAscendent Full time

    Job Description : HukariAscendent is a Woman-Owned, Small Business specializing in comprehensive engineering and technical support services associated with commercial nuclear power and Department of Energy (DOE) nuclear activities. We are seeking qualified candidates to perform the following: The Role will be responsible for driving a team...

  • RN PreOp PACU

    2 weeks ago

    Wheat Ridge, United States Surgical Care Affiliates, LLC Full time

    RN PreOp PACU - Lutheran Campus Ambulatory Surgery CenterOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a...

  • RN PreOp PACU

    1 week ago

    Wheat Ridge, United States Surgical Care Affiliates, LLC Full time

    RN PreOp PACU - Lutheran Campus Ambulatory Surgery CenterOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a...

  • Licensed Civil Project Engineer

    1 week ago

    Wheat Ridge, United States RG And Associates LLC Full time

    Job DescriptionJob DescriptionThis individual will work as a critical member of our team, assisting with the following items:Roadway and Storm drainage designDrainage reportsWater transmission and distribution and wastewater collection designPreliminary Engineering, Annual Line Status, and InflowI/Infiltration ReportsWater and Sanitary Sewer System...

  • Licensed Civil Project Engineer

    1 week ago

    Wheat Ridge, United States CareerBuilder Full time

    Job DescriptionJob Description This individual will work as a critical member of our team, assisting with the following items: Roadway and Storm drainage design Drainage reports Water transmission and distribution and wastewater collection design Preliminary Engineering, Annual Line Status, and InflowI/Infiltration Reports Water and Sanitary Sewer System...

  • Licensed Civil Project Engineer

    2 days ago

    Wheat Ridge, United States RG And Associates LLC Full time

    Job DescriptionJob DescriptionThis individual will work as a critical member of our team, assisting with the following items:Roadway and Storm drainage designDrainage reportsWater transmission and distribution and wastewater collection designPreliminary Engineering, Annual Line Status, and InflowI/Infiltration ReportsWater and Sanitary Sewer System...

  • RN PreOp PACU

    1 week ago

    Wheat Ridge, United States Surgical Care Affiliates Full time

    RN PreOp PACU - Lutheran Campus Ambulatory Surgery CenterOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a...

  • Service Manager

    1 week ago

    Oak Ridge, United States Countryside Tire and Auto Svc. Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryEmployee discountsOpportunity for advancement The Service Manager is responsible for the effective operation of the service center. Ensuring the service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The...

  • Service Manager

    2 days ago

    Oak Ridge, United States Countryside Tire and Auto Svc. Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryEmployee discountsOpportunity for advancement The Service Manager is responsible for the effective operation of the service center. Ensuring the service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The...

  • Director Nursing

    1 week ago

    Wheat Ridge, United States Surgical Care Affiliates, LLC Full time

    Director Nursing - Lutheran Campus Ambulatory Surgery CenterOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a...

  • Quality Management Director

    Found in: Talent US 2 C2 - 1 week ago

    Pine Ridge, United States Indian Health Service Full time

    Summary This position is responsible for managing the Quality Management System and maintaining accreditation of the facilities located within the Pine Ridge Service Unit. The incumbent also supervises staff of the Quality Management Department. The position reports to the Chief Executive Officer. Duties Manages, plans, directs, coordinates and...

  • Sample Login Technician

    Found in: Talent US C2 - 12 hours ago

    Wheat Ridge, United States SGS Full time

    Job Description Our Wheat Ridge, CO laboratory is looking for an entry-level Sample Login Technician to join their team! The Sample Login Technician's primary responsibilities are to receive samples, prepare bottle kits for clients, deliver samples to the labs, dispose of expired samples, and work in shipping and receiving. The Sample Login...

  • Registered Nurse

    1 week ago

    Wheat Ridge, United States Surgical Care Affiliates Full time

    Registered Nurse (RN) Operating Room - Lutheran CampusOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common...