Controls Support Engineer

2 weeks ago


New York, United States Aperture Group Full time

Controls Support Engineer | Material Handling Location:

Remote + 15% Travel Our controls system integrator client is looking for a Controls Support Engineer to join their growing Customer Service team.

Responsibilities: Provide 24/7 support to customers on a rotating basis Troubleshoot and resolve customer issues in a timely manner Assist with small projects to upgrade customers' existing systems Accurately document all customer communication Issue training documentation to customers Create training material and other process improvement initiatives for the team during downtime to better support customer needs Travel 15% annually for projects, audits, and emergencies

Qualifications: 3+ years of controls engineering experience Bachelor's degree in engineering, computer science, or related fields 3+ years of PLC programming (Allen Bradley preferred) 3+ years HMI/SCADA Development (Ignition, Wonderware, FactoryTalk View) Experience programming or implementing control systems with conveyors/in the material handling industry Maintain effective communication under pressure


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