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Special Waste Coordinator

3 months ago


Houston, United States Republic Services Full time
ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:
  • Safe: We protect the livelihoods of our colleagues and communities.
  • Committed to Serve: We go above and beyond to exceed our customers' expectations.
  • Environmentally Responsible: We take action to improve our environment.
  • Driven: We deliver results in the right way.
  • Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

SUSTAINABILITY INNOVATION

Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION
  • Barron's 100 Most Sustainable Companies
  • CDP Discloser
  • Dow Jones Sustainability Indices
  • Ethisphere's World's Most Ethical Companies
  • Fortune World's Most Admired Companies
  • Great Place to Work
  • Sustainability Yearbook S&P Global
POSITION SUMMARY: The Sales Coordinator, Special Waste provides technical guidance, support, and coordination of the processes and procedures developed to evaluate, approve and accept special waste streams at a Republic Landfill. The Sales Coordinator, Special Wast also ensures compliance with solid waste permits, State and Federal regulatory requirements and internal Company policies. This would include functioning as a liaison between the field Sales Representative(s), the Corporate Special Waste Department and the Landfill for the preparation, field review, submittal, formal review and approval (or rejection) of Special Waste Profiles.

PRINCIPAL RESPONSIBILITIES:
  • Assists the Special Waste Representative(s), and the existing or potential new customers, in coordinating the completion of the special waste profiles for review and submittal for approval.
  • Performs field level review of the completed special waste profiles, analytical results and ensures analytical testing requirements are achieved prior to submitting to the Corporate Special Waste Department for approval.
  • Submits completed documentation to the Corporate Special Waste Department for formal review and approval for special waste acceptance.
  • Communicates with the Corporate Special Waste Department on pending profiles and acts as a liaison between the Corporate office and the Sales Representatives and/or Customer and Republic Divisions in resolving technical deficiencies or request for additional testing or waste characterization.
  • Distributes approved profile documentation to the Landfill for their files and communicates rejected or incomplete profiles to the Sales Representative for resolution with Customer.
  • Proactively monitors approved special waste profiles for expiration dates and coordinates with the Special Waste Representative(s) or Customer on the re-certification process, schedules and required analytical data and/or documentation.
  • Develops and maintains a thorough knowledge of the current State, Federal, Landfill or Company's special waste rules, requirements and processes.
  • Submits State-required applications and/or notifications as required.
  • Manages the special waste profiles, documentation and analytical reports for existing and potential customers.
  • Tracks pending files and transfer and maintain historical files to an electronic file for storage.
  • Sells small quantity generator call-in business as defined by the Director, Special Waste Sales.
  • Regularly meets with the Director, Special Waste Sales, General Manager and Special Waste Representative(s) for review of monthly special waste activity reports and customer relationship activities as required.
  • Assists in production and distribution of marketing materials for promotion of special waste and landfill disposal services.
  • Participates in Company-sponsored activities as required.
  • Completes proactive job-related duties as assigned.
QUALIFICATIONS:
  • Knowledge of State, Federal and/or Landfill special waste rules, requirements and processes.
  • Must exhibit excellent written and verbal communication skills.
  • Basic knowledge of marketing, presentation and sales techniques required.
  • Possess well-developed time management and organization skills.
  • Ability to communicate professionally with internal and external customers.
  • Ability to complete projects and assignments with minimal supervision.
  • Demonstrated proficiency in typical office software such as Microsoft Office, including Word, Excel and PowerPoint.
  • Professional presentation skills.
  • Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
  • Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
  • Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions.
  • Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.
  • Is trustworthy and maintains the highest level of confidentiality at all times.
  • Has a service orientation; is actively looking for ways to help people.
MINIMUM REQUIREMENTS:
  • High school diploma or GED.
  • Minimum of 1 year of customer service experience.
  • Experience with MS Office including Word, Excel, PowerPoint and potential marketing type software.


Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
•Comprehensive medical benefits coverage, dental plans and vision coverage.
•Health care and dependent care spending accounts.
•Short- and long-term disability.
•Life insurance and accidental death & dismemberment insurance.
•Employee and Family Assistance Program (EAP).
•Employee discount programs.
•Retirement plan with a generous company match.
•Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.