Patient Services Representative
1 month ago
The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards. Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient's chart.Verification of insurance information, verification of benefits and insurance referral information.Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.Adhere to HIPPA standards related to patient privacy and confidentiality.Assure ease of patient flow through the clinical care process.Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.Advise patients of financial obligations and collect funds according to established guidelines. Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care.Identify and resolve trouble spots and problem patterns in the provision of care.Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements. Train other patient services representatives and provide excellent customer service skills. Comply with company policies and standards.Education: High School Graduate or General Education Degree (GED)Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferredExcellent verbal and written communications skills in English. Bi-Lingual a plus.Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.Mathematical and cash management skills.Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.Proficient with Microsoft Office Suite
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Patient Services Representative
4 months ago
Lakewood, United States Signature Health Full timeDescription Patient Service Representative At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each...
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Patient Service Representative
3 weeks ago
Lakewood, United States Touchstone Medical Imaging Full timeUS Radiology is one of the largest and most progressive radiology groups in the country. Our mission is to make the best of radiology better to improve lives. With over 5,000 team members and over 175 outpatient imaging centers across 13 states, our team conducts nearly 8 million studies annually. US Radiology is a partnership of leading sub-specialized...
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Patient Services Representative, Bilingual
2 months ago
Lakewood, United States Signature Health Full timeJob Type Full-timeDescriptionAt Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a...
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Patient Services Representative, Bilingual
1 month ago
Lakewood, United States Signature Health Full timeDescription At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset,...
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Patient Access Representative I
1 month ago
Lakewood, United States The Cleveland Clinic Full timeJob Details. Patient Access Representative I - Join Cleveland Clinic's Lakewood Family Health Center and become a part of one of the most respected healthcare organizations in the world. Lakewood Family Health Center has been providing top-quality pa Patient Access, Representative, Patient, Customer Service, Healthcare, Caregiver
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Customer Service Representative
2 weeks ago
Lakewood, New Jersey, United States RWJBarnabas Health Corporate Services Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at RWJBarnabas Health Corporate Services.
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Patient Services Coordinator
2 weeks ago
Lakewood, Ohio, United States Signature Health Full timeAbout Signature HealthAt Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction. Our team is dedicated to helping individuals reach their highest potential by providing a supportive environment that promotes overall well-being.What We OfferWe offer a comprehensive...
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Patient Service Specialist
2 months ago
Lakewood, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation...
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Patient Access Representative
6 months ago
Lakewood, United States MMC Southern Campus Full timeJob Overview: The Patient Access Representative accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs which will enhance timely cash flow and reduce the days in accounts receivable. Qualifications: Required: High School Diploma or equivalent Preferred: Medical insurance...
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Patient Service Rep.
2 weeks ago
Lakewood, United States Olympic Sports & Spine Full timePatient Service Rep.Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Lakewoodclinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and full of...
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Healthcare Patient Services Coordinator
2 weeks ago
Lakewood, Ohio, United States Signature Health Full timeEstimated Salary: $45,000 - $55,000 per yearAbout Signature Health:At Signature Health, our mission is to provide high-quality integrated healthcare services for our community, specializing in patients with mental illness and/or addiction. We strive to create a supportive environment where individuals can achieve their full potential.Job Summary:The Patient...
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Customer Service Representative
2 days ago
Lakewood, United States System One Full timeCustomer Service Representative Location: Lakewood, NJ Hours: 9:00am-5:00pm Monday-Friday Contract-to-permanent opportunity! Customer Service Representative Job Duties: Manage all calls that come into the department from customers Respond to customers and wholesalers chats/messages that come in through the company website Assist customers with online...
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Customer Service Representative
3 days ago
Lakewood, United States System One Full timeCustomer Service Representative Apply (by clicking the relevant button) after checking through all the related job information below. Location: Lakewood, NJ Hours: 9:00am-5:00pm Monday-Friday Contract-to-permanent opportunity! Customer Service Representative Job Duties: Manage all calls that come into the department from customers Respond to customers and...
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Customer Service Representative
3 days ago
Lakewood, United States System One Full timeCustomer Service Representative Apply (by clicking the relevant button) after checking through all the related job information below. Location: Lakewood, NJ Hours: 9:00am-5:00pm Monday-Friday Contract-to-permanent opportunity! Customer Service Representative Job Duties: Manage all calls that come into the department from customers Respond to customers...
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Customer Service Representative
1 month ago
Lakewood, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...
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Customer Service Representative
1 month ago
Lakewood, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...
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Customer Service Representative
2 days ago
Lakewood, United States System One Full timeCustomer Service Representative Location: Lakewood, NJ Hours: 9:00am-5:00pm Monday-Friday Contract-to-permanent opportunity! Customer Service Representative Job Duties: + Manage all calls that come into the department from customers + Respond to customers and wholesalers chats/messages that come in through the company website + Assist...
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Customer Service Representative
1 week ago
Lakewood, United States Elite Full timeWe are actively seeking vibrant individuals with exceptional communication skills to join our dynamic team as Customer Service Representatives. Experience is not a prerequisite, as we provide comprehensive paid training for entry-level positions. The ability to connect with people is a fundamental requirement!As a Customer Service Representative, your...
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Customer Service Representative
6 days ago
Lakewood, Washington, United States Rent-A-Center Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Account Representative to join our team. As a Customer Account Representative, you will be responsible for providing exceptional customer service, delivering products, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide friendly and top-notch...
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Customer Service Representative
6 months ago
Lakewood, United States LoanMax Title Loans Full timeAmerican Consumer Financial Services, LLC- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our location at 301 Sheridan Blvd, Lakewood, CO 80226** Incentives: Full-Time Position: Monday - Friday...
