Business Systems Analyst

4 weeks ago


Tacoma, United States CareerBuilder Full time

Primary Functions

Proactive and constructive partnership, engagement and collaboration with business sponsors and stewards to address application issues, and identify, prioritize, and plan enhancement opportunities.
Stewardship and technical management of assigned Enterprise Class IT Services/Applications through development and maintenance of multi-year IT Service Roadmaps and Warranty/Utility Metrics, following IT Operational Excellence practices.
Lead's complex design and configuration efforts relating to assigned IT Service/Applications. Increase their value as business solutions by enhancing system functionality and resolving technical or functional problems.
Proactively engages in, enables, and supports Business Intelligence and Analytics initiatives. Undertakes complex data management, data transformation, and integration activities. Defines and leads database and data maintenance for assigned IT Services/Applications, including developing and validating data sets.
Supports application users following ITIL Incident, Problem, Change and Service Request practices. Works within established Service Level Agreements with all business partners.
Defines and performs system maintenance tasks to ensure application availability. Ensures cybersecurity requirements are maintained. Performs system updates and upgrades as required.

Required Education and Experience

Bachelors degree in computer science, business, or a related field is required. An additional four (4) years of relevant experience may substitute for a bachelors degree.
Six (6) years of progressively responsible experience supporting enterprise applications, users, and data required.
Successful candidates must possess a combination of strong interpersonal, functional and technical skills.
This includes knowledge of Microsoft Cloud Platforms (including Azure and Microsoft 365), IT best practices and methodologies (ITIL, SDLC, DevOps, and Agile), and supporting complex Enterprise Class Applications and Platforms, both on-premises and SaaS.
Experience required includes Microsoft Power BI, database and data management and maintenance via Microsoft SQL server.
Must have strong technical writing and communication skills, as well as the ability to work constructively and collaboratively with business stakeholders, think critically, maintain personal accountability and drive change, and work in a demanding environment while managing priorities based on defined strategies and goals.

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Diversity, Equality, and Inclusivity

This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE).
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