Collections Customer Service Representative

5 days ago


Brooklyn, United States Aerotek Full time

**Description:**

Will assist our daily operations for customer phone calls and emails regarding order statuses, invoice requests, and return requests, handling issues with carriers and effectively utilizing existing systems and programs to allow for smooth day-to-day process. Must know MAS90.

Schedule: 9:00 am - 6:00 pm, Monday - Friday.

**Skills:**

Inventory management, Data entry, Inventory control, excel data entry, Shipping and receiving

**Top Skills Details:**

Inventory management, Data entry, Inventory control, excel data entry

**Additional Skills & Qualifications:**

Essential Duties and Responsibilities: The essential functions include, but are not limited to the following:

Utilizing company internal software to perform daily operations

Being able to accurately match up information from documents to database

Answering all emails in a timely fashion

Customer Feedback

Filing claims with carriers

Market Research

Develop product knowledge to provide support as needed

Qualifications

Must be a team player

Establish goals and works toward achievement

Ability to work both independently and within a team environment

Maintain High level of accuracy, detail orientation and organization skills

Be able to interpret and apply company policies and procedures

Be able to be flexible and manage multiple tasks efficiently

Maintain clear, concise written, verbal and presentation skills be able to not just analyze but also tell the story behind the numbers

Must be available to start working right away

Must speak and write FLUENT English

**Experience Level:**

Entry Level

**About Aerotek:**

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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