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    2 months ago

    The Colony, United States Nothing Bundt Cakes Full time

    Benefits: Employee discounts Flexible schedule Free food & snacks Opportunity for advancement MORNING SHIFTS NEEDED: 8:30am-2pm 10am-4pm Pay ranges from $11-$14 based on customer service experience. At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop...

  • Morning Guest Service Representative

    3 months ago

    The Colony, United States Nothing Bundt Cakes #43 Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree food & snacksOpportunity for advancement MORNING SHIFTS NEEDED:8:30am-2pm10am-4pmPay ranges from $11-$14 based on customer service experience.At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the...

  • Assistant Manager

    2 months ago

    The Colony, United States The Colony Walk On's Full time

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  • Resident Services Manager

    2 weeks ago

    The Colony, United States tapwage Full time

    Responsible for resident and guest communications and experience, including but not limited to the following duties: - Serve as a community liaison and a high-level resource for residents. Be a hands-on representative for questions, concerns, and feedback. - Efficiently prioritize and communicate pertinent information promptly to appropriate team members. -...

  • Salon Manager

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    The Colony, United States The Lash Lounge The Colony - Castle Hills Full time

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  • Restaurant Manager

    3 weeks ago

    The Colony, United States Total Environment Hospitality USA Full time

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  • Restaurant Manager

    3 weeks ago

    The Colony, United States Total Environment Hospitality USA Full time

    Service Manager | Indian Fusion | Craft Brewery & Cocktail Program | Events & Music Venue | $75,000Company DescriptionTotal Environment Hospitality USA in The Colony, TX. We are a unqiue property boasting a craft brewery, American/Indian fusion cuisine, full service restaurant, and live music venue that offers curated dishes, and a vibrant atmosphere. We...

  • Guest Service Representative

    3 months ago

    The Dalles, United States VIP Hospitality Group LLC Full time

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  • Restaurant Manager

    1 month ago

    The Colony, United States Portillo's Full time

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  • Assistant Store Manager

    4 weeks ago

    The Colony, United States Spirit Halloween Full time

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  • Shift Manager

    3 months ago

    The Colony, United States Layne's Chicken Fingers Full time

    Job DescriptionJob DescriptionLayne's Visual.png 502.73 KBLayne's Chicken Fingers Shift LeaderLayne's Chicken Fingers was born and breaded in Texas. Since 1994, we have been working to perfect our recipe and our craft. We are now looking to bring our amazing chicken fingers, fries and shakes to the rest of the world (not to forget about our...

  • Beverage Service Specialist

    2 days ago

    The Colony, Texas, United States Aston Gardens Full time

    Aston GardensBartenderAbout Aston GardensAston Gardens is a prominent provider in the senior living sector, recognized for its commitment to excellence in creating and managing upscale communities tailored for seniors.With a strong reputation and a portfolio of luxury residences, we pride ourselves on delivering exceptional service and innovative living...

  • Customer Service Representative-Flooring Dallas

    3 months ago

    The Colony, United States Flooring Services Full time

    Flooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business. SUMMARY: If you are a people...

  • Customer Service Representative-Flooring Dallas

    3 months ago

    The Colony, United States Flooring Services Full time

    Job DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...

  • Sales Manager

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    The Colony, United States Homewood Suites The Colony Full time

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  • Guest Services Representative

    1 day ago

    Carmel-by-the-Sea, United States Stilwell Hotel Full time

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  • Assistant Manager

    3 months ago

    The Colony, United States LANGAN HOLDINGS LLC Full time

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  • Restaurant Sales Manager

    3 months ago

    The Colony, United States Gecko Hospitality Full time $65,000

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  • Assistant Store Manager

    4 weeks ago

    The Colony, United States Spencer's & Spirit Halloween Full time

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  • Soccer Training Manager

    4 weeks ago

    The Colony, United States TOCA USA Full time

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Guest Services Manager

2 months ago

The Colony, United States CoSM Full time

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA. Summary: The Guest Experience Manager will be responsible for directly overseeing the Guest Services team to ensure that Cosm’s established cultural and core values are met. As the Guest Experience leader, they will be responsible for working with their team to deliver the best-in-class Guest Experience. Responsibilities: Recruit, train, and develop an exceptional team to deliver Cosm’s best-in-class guest experience. Oversee daily operations of the guest services team, while partnering with other departments to provide a holistic guest centric Cosmworthy experience. Partner with the Learning and Development team to develop and maintain all guest experience related SOP’s and policies and conduct regular audits to ensure compliance with brand standards. Develop a series of guest service training programs to be conducted on a consistent basis to uphold our guest service pillars. Develop a holistic recognition program to reward the right behavior on a daily, weekly, monthly, and yearly basis. Oversight of guest feedback programs while training teams how to action plan based on data. Coordinate the day of event collaboration with all other departments for multiple programs turns within a specific day. Assist with handling the complaints or concerns from guests in relation to Guest Services Manage facility’s compliance to Americans with Disabilities Act (ADA) compliance. Oversee and manage the Lost and Found program. Experience: 3+ years of attraction, restaurant, sports, hotel, or entertainment experience. Bachelor’s degree from an accredited four-year college or university. Excellent communication, time management and organization skills. Ability to work on a team. Energy and enthusiasm. Availability to work varied shifts, including evenings, weekends, and holidays. Ability to stand and walk for long periods of time including maneuvering up and down stairs . Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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