Current jobs related to Resident Services Manager - The Colony - tapwage

  • Assistant Residence Manager

    2 weeks ago

    The Bronx, United States THE INSTITUTES OF APPLIED HUMAN DYN Full time

    Job DetailsLevelManagementJob LocationBronx - Bronx, NYPosition TypeFull TimeEducation Level2 Year DegreeSalary Range$19.86 HourlyJob ShiftAnyDescriptionSummaryThe Assistant Residence Manager will be responsible for the overall supervision and monitoring of assigned residence providing ongoing supervision, support and training as necessary to all program...

  • Customer Service Representative-Flooring Dallas

    5 months ago

    The Colony, United States Flooring Services Full time

    Flooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business. SUMMARY: If you are a people...

  • Nurse Manager of Surgical Services

    2 months ago

    The Colony, United States Medical City Frisco Full time

    Description IntroductionWe are seeking a Nurse Manager of Surgical Services with Medical City Frisco to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!BenefitsMedical City Frisco, offers a total rewards package that...

  • Surgical Services Manager

    1 month ago

    The Colony, United States Medical City Frisco Full time

    About the RoleWe are seeking a highly skilled and experienced Nurse Manager of Surgical Services to join our team at Medical City Frisco. As a key member of our leadership team, you will be responsible for overseeing the supervision, coordination, and evaluation of business practices and procedures related to the operating room.Key ResponsibilitiesSupervise...

  • Client Service Associate

    1 week ago

    The Colony, United States Stifel Full time

    Summary The Client Services Associate (Registered) will assist one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, perform a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s)...

  • Service Technician

    1 month ago

    The Colony, Texas, United States Scheels Full time

    Scheels Destination DriveAs a Service Shop Technician at Scheels, you will be responsible for:Key Responsibilities:Efficiently providing maintenance and assembly of customer and store equipmentSafely filling CO2 and compressed air tanks for paintball markersMaintaining accurate and detailed records for store and customer equipmentAssisting with delivering...

  • Service Shop Technician- Full Time

    1 month ago

    The Colony, United States Scheels Full time

    Scheels - 4450 Destination Drive [Field Technician / Maintenance Mechanic] As a Service Shop Technician at Scheels, you'll: Efficiently provide maintenance and assembly of customer and store equipment; Safely fill CO2 and compressed air tanks for paintball markers; Maintain accurate and detailed records for store and customer equipment; Assist with...

  • Nurse Manager of Surgical Services

    1 month ago

    The Colony, United States Medical City Frisco Full time

    About the RoleWe are seeking a highly skilled and experienced Nurse Manager of Surgical Services to join our team at Medical City Frisco. As a key member of our leadership team, you will be responsible for overseeing the supervision, coordination, and evaluation of business practices and procedures related to the operating room.Key ResponsibilitiesSupervise...

  • Service Shop Technician

    3 weeks ago

    The Colony, Texas, United States Scheels Full time

    Scheels Destination DriveWe are seeking a skilled Service Shop Technician to join our team at Scheels. As a key member of our maintenance team, you will be responsible for:Key Responsibilities:Efficiently providing maintenance and assembly of customer and store equipmentSafely filling CO2 and compressed air tanks for paintball markersMaintaining accurate and...

  • Leasing Professional

    4 weeks ago

    The Colony, United States South Oxford Management Full time

    Job DescriptionJob DescriptionWho We AreSouth Oxford Management is a full-service property management company with locations in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford...

  • Leasing Specialist

    4 weeks ago

    The Colony, Texas, United States South Oxford Management Full time

    Job OverviewSouth Oxford Management is seeking a highly motivated and customer-focused Leasing Professional to join our team. As a key member of our community, you will be responsible for delivering exceptional resident experiences and driving business growth through effective leasing and marketing strategies.Key ResponsibilitiesCoordinate community...

  • Resident Physician

    4 weeks ago

    Rimrock Colony, United States Spectrum Ventures Full time

    Join Our Team as a Resident PhysicianWe are seeking a highly skilled and dedicated Resident Physician to join our team at Spectrum Ventures. As a key member of our Vascular and Endovascular Surgery department, you will be responsible for providing exceptional patient care and contributing to the success of our clinic.About the RoleParticipate in...

  • Restaurant District Manager

    1 month ago

    The Colony, United States Gecko Hospitality Full time $75,000 - $85,000

    District ManagerFast-Casual Texas BBQ$75k to $85k plus bonus and more!Gowing Local Favorite Our company is seeking a professional, motivated, and passionate District Manager to build sales and create a positive experience for everyone who walks through our doors. Do you have the passion and drive to lead our team to success as our District Manager? Using...

  • Restaurant District Manager

    1 month ago

    The Colony, United States Gecko Hospitality Full time

    Job DescriptionJob DescriptionDistrict ManagerFast-Casual Texas BBQ$75k to $85k plus bonus and more!Gowing Local FavoriteOur company is seeking a professional, motivated, and passionate District Manager to build sales and create a positive experience for everyone who walks through our doors. Do you have the passion and drive to lead our team to success as...

  • NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service Managers

    1 month ago

    The Colony, United States Mavis Tire Supply Full time

    NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service ManagersNTB is proud to join Mavis Tires Family. We're looking for full-time Automotive Assistants and Service Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the The Colony, TX area. With over 2,000 retail locations,...

  • Client Services Specialist

    4 weeks ago

    The Colony, United States Imprimis Full time

    Imprimis Group, Inc. has partnered with a leading recycling services client in The Colony, TX that is hiring for Client Services Specialist. Our client is growing and hiring top talent to join their customer service team. This role is to support the Client Service, Specialist, Customer Service, Client Support, Service Manager, Business Services, Staffing

  • Deputy Head of Nursing Services Manager

    1 month ago

    Westwood Colony, United States ZephyrTech Full time

    Company & Personnel Consulting Daniel EhrendWe are seeking a highly skilled and dedicated professional to join our team at ZephyrTech as a Deputy Head of Nursing Services. As a key member of our healthcare consulting team, you will play a vital role in supporting our clients in the healthcare and social sector.Our mission is to provide high-quality...

  • Restaurant Manager

    3 weeks ago

    The Colony, Texas, United States Layne's Chicken Fingers Full time

    Job Title: General ManagerWe are seeking a highly motivated and experienced General Manager to join our team at Layne's Chicken Fingers. As a General Manager, you will be responsible for the overall success of our restaurant, including managing staff, maintaining high-quality food and service, and driving sales and profit growth.Key...

  • Assistant Manager

    4 weeks ago

    The Colony, Texas, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for leading our store operations, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesLead and manage store operations, including inventory...

  • General Manager

    3 weeks ago

    The Colony, Texas, United States Layne's Chicken Fingers Full time

    Job Title: General ManagerJob Summary:We are seeking a highly motivated and experienced General Manager to join our team at Layne's Chicken Fingers. As a General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage and supervise...

Resident Services Manager

2 months ago

The Colony, United States tapwage Full time

Responsible for resident and guest communications and experience, including but not limited to the following duties:

- Serve as a community liaison and a high-level resource for residents. Be a hands-on representative for questions, concerns, and feedback.
- Efficiently prioritize and communicate pertinent information promptly to appropriate team members.
- Superior time management skills with clear communication written and verbal.
- Alternate with Management in hosting team huddles to share patterns, goals and opportunities for the team to focus work on achieving together.
- Gain extensive knowledge of the community, retailers, and Billingsley to promote community engagement at its highest level.
- Represent the Billingsley Values internal and external.
- Understand how to deliver difficult conversations such as neighbor complaints and be able to enforce policies with empathy.
- Actively seeks resident resolution resulting in positive feedback from residents via online review & resident surveys. Studies reviews and surveys for patterns and opportunities.
- Partner with the Property Manager to monitor and respond to online reviews and resident surveys.
- Check Birdeye on a weekly basis to ensure all reviews have a response.
- Coordinate monthly scheduled resident events by planning, ensuring appropriate marketing, assisting with the staff coverage of the events and accurately tracking the results of each resident event.
- Oversees the process of rentable spaces including marketing, booking and overall condition of the rentable spaces. Must understand the budgeted expectations of revenue for these spaces and partner with marketing on advertising to help ensure they meet or exceed budgeted expectations.
- Walking the community to assist in maintaining curb appeal and identifying building actions items to ensure resident and company expectations are met. This includes joining the monthly landscape walks with the Management team.
- Responsible for identifying and charging all applicable lease violations to residents accounts and notifying the residents of the violation. Also ensuring that you are monitoring the monthly budgeted expectations of revenue for these charges.
- Responsible for knowing how to efficiently read a resident ledger and will have the ability to apply a courtesy waiver if it falls within Billingsleys policies and procedures. In addition, helping to identify errors on a ledger that is brought to our attention by a resident.
- Proactive approach with property-wide communication with residents on a consistent basis. Examples: Pet reminders, pool rules, amenity rentals, etc.
- Ensuring a point of contact with each move-in to introduce yourself as their Resident Services Manager and share with them how your position can impact their experience.
- Perform annual audits on items such garages, storages, and other rentable items to check for accuracy in vacancies.
- Work closely with the Service Team on reoccurring or high-priority repairs in residents apartments and initiate communication with the resident.
- Learn a basic level of maintenance knowledge to help troubleshoot resident calls that may not need to convert into a service request.
- Complete follow-up communication with residents for service requests.
- Represent Billingsley professionally through attire and behavior per the Billingsley Standards of Excellence.
- Deliver the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Answer incoming resident phone calls and assist with all questions or concerns.
- Partner with the Management team to lead emergency situations including incident reporting according to Billingsley policy and procedures.
- Must attend all Leasing training courses in the event of assisting with an overflow of prospective leasing traffic to ensure consistent Billingsley language is used.
- Partner with the Director of Leasing and/or Property Manager to approve and countersign new leases.
- Responsible for minor account adjustments in the system as it relates to lease violation charges as well as charges for rentable items such as garages and storages.
- Perform other related duties as assigned to meet the needs of the business.

Scheduling

- The ability to work weekends is required.

Job Qualifications:

- High School Diploma or equivalent required.
- Minimum one year of Customer Service experience.
- Prior Multi-Family industry experience preferred.
- Computer/Electronics: Skilled in using computers, tablets, office equipment and mobile phones to communicate, enter data, or process information, including Microsoft Office applications. Yardi experience a plus.

Benefits and Perks:

- Robust benefit package, including Medical, Dental, and Vision
- Company-paid Life and Disability coverage
- 401(k) with generous company match
- Employee lease discounts available
- Monthly employee recognition awards
- Career path and growth opportunities available
- Fun and team-oriented culture