Senior Consumer Insights Researcher

4 weeks ago

Downers Grove, United States Zurn Elkay Water Solutions Full time

Senior Consumer Insights Researcher
The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family

Job Description:

The Senior Consumer Insights Researcher will be part of Zurn Elkay's Industrial Design and Insights team. Our team occupies a central role in uncovering compelling ways to solve problems for our customers and their customers in a range of markets - from K-12 to high end hospitality and healthcare.

This is a great opportunity to make an impact - support product development, sustainability, and wellness initiatives at America's leading water solutions provider - with the widest portfolio of products and categories within residential and commercial environments. You'll partner with cross-functional teams who are passionate about human-centered innovation from product management, engineering, and commercialization.

If you're looking for an inspiring, engaging, and meaningful role - you may be a good fit for Zurn Elkay

In a typical day you will:

  • Spearhead the design and execution of custom qualitative and quantitative consumer research and analysis. This may Including research briefs, agency proposals and survey designs.
  • You will support the development of concept renderings, prototypes, concept statements, and be adept at working within budget and timeline constraints.
  • Provide analysis and triangulate insights across various primary and secondary data sources.
  • Be a thought leader in research best practices and latest techniques. This may extend to developing the Zurn Elkay research stack, identifying and acquiring market share and market sizing reports, helping assess integrity and quality of potential reports/resources, and ensuring consistent and correct interpretation across internal stakeholders
  • Support the design and execution of Zurn Elkay's trend program. Creating and presenting trend reports via analysis of secondary resources: identifying recurring themes for relevant cultural, lifestyle, market, and economic trends that impact our product categories.
  • Maintain and grow Zurn Elkay's digital research library. Cataloging all existing research and updating with new research, ensuring access and training to those that need it. Helping other team members search database and create customized, topic-based research dossiers as needed
  • Successfully represent the voice of the customer across business units, build empathy, and support confident decision making.
Experience and skills requirements:
  • You are curious, inspired, and excited make an impact on a rapidly evolving industry.
  • BA or BSc in related field - e.g. social sciences, economics, or design.
  • You have a minimum 5 years of demonstrable consumer research experience across both quantitative and qualitative disciplines with ~3 years at a research agency or research service
  • Experience in manufacturing, durable goods, or in water quality industries will be a considerable plus.
  • Demonstrable experience in both B2B and B2C research will be a considerable plus.
  • You are skilled at quantitative survey writing, programming, and fielding, and could also moderate a focus group in a pinch.
Total Rewards and Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 Weeks Vacation
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program


**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**

Equal Opportunity Employer - Minority/Female/Disability/Veteran

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