Rooms Supervisor
7 days ago
We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You’ll Shine: The Rooms Supervisor is responsible for the daily operation of the resort Housekeeping and Guest Services departments. The scope of the responsibility will include but not be limited to overseeing all administrative, accounting, property guest service, property housekeeping, associate development and other such functions as required for the two disciplines. The Rooms Supervisor will ensure the successful implementation and performance. You will be meeting the needs of the owners and covering varying schedules, forecasts and schedules weekly staffing levels, participating in unit inspections daily to ensure standards, training staff on all ROPs/DOPs standards for both departments, and being responsible for the selection and development of associates in both departments. How You'll Make an Impact: This role will ensure proper staffing and scheduling for maximum productivity. Control payroll costs to achieve maximum profitability. Communicate priorities to staff through daily and weekly meetings, ensure the guest satisfaction levels meet the goals for the site, identify areas of process improvement to ensure efficient processing for the team and guest. The Rooms Supervisor will manage strict room inventory to achieve the highest possible room occupancy percentage. Manage guest accounts to ensure correct rates are being applied, appropriate rate authorization is obtained where necessary, and a method of payment is being received. Review incoming groups to ensure all blocking needs and front office requirements are met and relay information to appropriate staff, ensure all guest resolutions are achieved and concerns responded to. Own and manage the Internal Audit process. Ensure departmental compliance with Quality Assurance, Loss Prevention and safety standards procedures for both departments. Manage and support all financial aspects of the department. Prepare annual department budget by identifying areas of cost reductions, operational improvements, explanation of variances and analysis of expense data. Maintain cost control and appearance of retail inventory. What You’ll Bring: Strong leadership skills (ability to effectively coach, mentor, and train staff). Strategic thinking. 2 to 5 years of hotel/resort experience. Excellent communication skills. Proficiency in Microsoft Excel, Word, Outlook. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date. Sick leave in accordance with applicable laws and/or ordinances Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Compensation Generally starting at $20.00 - $21.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying. #J-18808-Ljbffr
-
Room Service Operations Supervisor
2 weeks ago
Washington, United States Four Seasons Full timePosition Overview:As a Room Service Operations Supervisor at Four Seasons, you will be responsible for:1. Daily Management: Overseeing the daily functions of the room service department to ensure smooth operations.2. Staff Development: Training and mentoring team members to enhance their skills and performance.3. Quality Assurance: Ensuring exceptional...
-
Room Attendant Supervisor
1 week ago
Tacoma, Washington, United States Marriott Tacoma Downtown Full timeJob Overview:A Room Attendant Supervisor will carry out the same responsibilities as a Room Attendant while also acting as the main contact for inquiries and may be assigned specific projects. This role is chiefly accountable for ensuring that guest rooms, corridors, and communal areas are kept clean and appealing, servicing guest rooms daily in line with...
-
Room Attendant
3 weeks ago
Washington, United States Sonesta International Hotels Full timeJob Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and...
-
Room Attendant
4 weeks ago
Washington, United States Sonesta International Hotels Full timeJob Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and...
-
Room Attendant
2 months ago
Washington, United States Sonesta International Hotels Full timeJob Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of...
-
Rooms Management Specialist
2 weeks ago
Washington, United States Hilton Worldwide Full timePosition Overview:The Rooms Coordinator plays a pivotal role in the daily operations of the Housekeeping and Front Office departments. This position is essential for ensuring that guest experiences are seamless and that all room assignments are managed efficiently.Key Responsibilities:1. **Support Team Members:** Assist Housekeeping Room Attendants,...
-
Front Desk Supervisor
3 months ago
Washington, United States Canopy by Hilton Full timeDescription We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our...
-
Guest Room Operations Coordinator
2 weeks ago
Washington, United States Hilton Worldwide Full timePosition Overview:The Rooms Coordinator plays a pivotal role in ensuring seamless operations within the Housekeeping and Front Office departments. This position is essential for maintaining high standards of guest satisfaction and operational efficiency.Key Responsibilities:1. **Support Coordination:** Assist the Housekeeping Room Attendants, Houseman,...
-
Room Attendant
1 week ago
Washington, United States Concord Hospitality Full timeConcord Hospitality is seeking dedicated Room Attendants who will be responsible for:Thoroughly cleaning and maintaining designated guest accommodations in a timely and efficient manner, adhering to established protocols and hospitality standards.Organizing and maintaining a well-stocked linen cart that is neat, fully supplied, and orderly.Identifying and...
-
Room Attendant
2 weeks ago
Washington, United States Concord Hospitality Full timeConcord Hospitality is seeking dedicated Room Attendants who will be responsible for:Thoroughly cleaning and maintaining designated guest accommodations efficiently and in accordance with established protocols and hospitality standards.Organizing and maintaining a neat linen cart that is well-stocked and orderly.Identifying areas within guest rooms that need...
-
Room Attendant
2 weeks ago
Washington, United States Concord Hospitality Full timeConcord Hospitality is in search of dedicated Room Attendants, tasked with:Efficiently cleaning and maintaining designated guest accommodations, adhering to established protocols and hospitality standards.Organizing and managing a linen cart that is neat, fully stocked, and orderly.Recognizing areas within guest rooms that need attention, including fixtures,...
-
Housekeeping Supervisor
7 days ago
Washington, United States Waldorf Astoria Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Waldorf Astoria Hotels & Resorts. As a Housekeeping Supervisor, you will be responsible for leading and supervising a team of Room Attendants and Housepersons to ensure exceptional guest service and financial profitability.Key ResponsibilitiesLead and...
-
Rooms Coordinator
4 weeks ago
Washington, United States Washington Hilton Full timeDescriptionThe iconic Washington Hilton is looking for their next Rooms Coordinator (Housekeeping & Front Office) to join their team. Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with...
-
Housekeeping Supervisor
2 weeks ago
Washington, United States Hyatt House Washington D.C.The Wharf Full timeDescriptionWe are hiring a Room Inspector/ Housekeeping Supervisor!As the Housekeeping Supervisor you directly oversee housekeeping, laundry and houseperson team members.Ideal candidates:Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure...
-
Front Desk Supervisor
3 weeks ago
Washington, United States Concord Hospitality Full timeDescription We are hiring a Front Desk Supervisor! We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the Front Desk Supervisor, you are the one that brings this group to a cohesive team focused on providing our guests...
-
Room Attendant
3 weeks ago
Washington, United States Stonebridge Companies Full timeCity, State: Washington, District of Columbia Come Join Our Team! Join our team! Basic Purpose: Cleans guest rooms to exacting standards. Essential Duties and Responsibilities: Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room...
-
Housekeeper / Room Care
2 weeks ago
Washington, United States Concord Hospitality Full timeDescriptionConcord Hospitality is hiring Housekeepers who will be responsible for:Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door...
-
Rooms Coordinator
1 month ago
Washington, Washington, D.C., United States Washington Hilton Full timeThe iconic Washington Hilton is looking for their next Rooms Coordinator (Housekeeping & Front Office) to join their team. Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with fire pits and a...
-
Housekeeper / Room Care
2 months ago
Washington, United States Concord Hospitality Full timeDescription Concord Hospitality is hiring Housekeepers who will be responsible for: Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door...
-
Housekeeper - Room Care
5 months ago
Washington, United States Hyatt House Washington D.C.The Wharf Full timeDescriptionConcord Hospitality is hiring Housekeepers who will be responsible for:Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door...
