Full-Time Lead Store Associate

2 weeks ago

Milwaukee, United States Aldi Inc. Full time

Our store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again. Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. As a store employee, you're also responsible for merchandising product, monitoring inventory and keeping the store looking its best. It's an opportunity to get more out of your career and grow in an exciting environment.

Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $19.50 per hour
Wage Increases: Year 2 - $20.00 | Year 3 - $20.50 | Year 4 - $20.50 | Year 5 - $21.50

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

Provides product feedback to store management, including making recommendations regarding new items to carry or those that should be discontinued
Discusses resource allocation and task delegation for the team with leadership
Regularly communicates information and updates to leadership
Supervises that store personnel comply with the companys customer satisfaction guidelines, demonstrate appropriate interactions with customers and co-workers, and maintain store cleanliness standards at all times
Ensures an appropriate resolution of operational customer concerns in the absence of store management
Ensures a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
Merchandises product neatly to maximize sale, ensures proper store signage is maintained at all times, and ensures the quality and freshness of ALDI products
Participates in taking store inventory counts according to guidelines, and supervises that store personnel adhere to inventory procedures and product handling guidelines
Assists with product ordering as directed by, or in the absence of, store management
Supervises that store personnel comply with all established company policies and procedures, including cash control policies and procedures to minimize losses
Leads peers on tasks and/or projects, acting as a first point of contact
Communicates and models job responsibilities, performance expectations, and the values of the company
Assists in the training of new employees and the ongoing development of the team.
Other duties as assigned
Performs within ALDI ACTS Competencies as outlined below.

ALDI ACTS / Job Competencies:

Plans and Prioritizes: Makes decisions, sets priorities and organizes information while thinking about the pros and cons of possible outcomes and maintaining compliance with ALDI standards
Demonstrates a Positive Attitude and Resilience: Adapts positively to pressure, setbacks, challenges and change, in order to achieve and sustain peak effectiveness
Drives for Success: Delivers excellent performance by seizing opportunities and proactively taking concrete actions that adhere to ALDI policies and procedures. Goes the extra-mile and persistently overcomes obstacles to improve results
Focuses on the Customer: Seeks to understand underlying customer needs to create value; constantly focuses on customers, and puts in effort to satisfy them. Focuses teams efforts to maintain focus on customers when running a shift
Leads and Aligns: Contributes to an energizing environment that supports the success of the store by providing direction, motivation, clarity, resources and support for associates on shift to excel in the current environment and in times of change

Education and Experience:

High School Diploma or equivalent preferred
Prior work experience in a retail environment preferred
A combination of education and experience providing equivalent knowledge

Job Qualifications:
Knowledge/Skills/Abilities

You must be 18 years of age or older to be employed for this role at ALDI
Provides prompt and courteous customer service
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including: electric/manual hand jack, floor scrubber, and cardboard baler
Ability to perform general cleaning duties to company standards
Ability to interpret and apply company policies and procedures.
Excellent verbal and written communication skills
Ability to perform basic administrative duties such as filing, filling out forms, counting and basic arithmetic equations
Gives attention to detail and follows instructions
Ability to work both independently and within a team environment
Understands and applies management principles concerning budgeting, personnel costs, and overtime expenses
Develops rapport, trust, and open communication that enhances the growth and job performance of store personnel
Ability to organize, prioritize and multi-task in a professional and efficient manner.
Ability to utilize store computers and related programs
Meets any state and local requirements for handling and selling alcoholic beverages.

Physical Demands:

Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
Ability to stock merchandise from store receiving to shelving
Ability to place product, weighing up to 45 pounds, on shelving at various heights

ALDI offers competitive wages and benefits, including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program

In addition, eligible employees are offered:

  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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