ServiceNow CSM Architect

4 weeks ago


Atlanta, United States Tata Consultancy Services Full time

•Serve as primary technicalpoint-of-contact for projects.
•Act as key interface between thedevelopment team and the customer
•Define technical solutions forarchitecture and design that are aligned with clients business problems andServiceNow CSM implementation best practices.
•Co-lead requirements gatheringworkshops with Business Functional team members to provide technical guidance,and assist with capturing all necessary business, functional and technicalrequirements necessary to design and implement the solution.
•Collaborate with Business Functionalteam members to write/estimate stories.
•Oversee developers work, and ownoverall quality and delivery of development.
•Capable of executing hands-ondevelopment for stories that cannot be delegated.
•Responsible for sprint demos, deliveryof additional development artifacts and documentation, and knowledge transferactivities as required.
•Work collaboratively with EngagementManager to monitor for scope creep and resolve critical path technical issuesand challenges.
•Provide mentorship to developers andplatform engineers on technical design standards and best practices.
•Proactively maintain expert knowledgeand understanding of the latest ServiceNow platform and product offerings

#LI-CM2



  • Atlanta, United States ServiceNow Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...


  • Atlanta, United States Cynet Systems Full time

    Job Description: The Outcome Architect possesses a deep understanding of technical aspects of software development; and has strong organizational and communication skills to effectively collaborate with customers/partners, business analysts, other project team architects, and work with developers & QA. In addition to other areas, the architect will be...


  • Atlanta, United States Infojini Full time

    Supervises, guides, and/or instructs subordinate staff. Analyzes user requirements, procedures, and problems to automate business processes, upgrade or modify existing systems, and review system-wide capabilities, workflow, and scheduling limitations. The Outcome Architect will have at least 10 years' experience in software delivery and expertise in at least...

  • ServiceNow Architect

    1 month ago


    Atlanta, United States JobRialto Full time

    Description: The Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration...


  • Atlanta, United States HAN IT Staffing Inc. Full time

    Role: Service Now ITSM ArchitectLocation: Atlanta, GADuration: Long-Term ContractJob Description:Should have Experience in ServiceNow ITSM, Customer Workflow, CSM, IRM etc and next Gen UI.Provide Technical thought leadership to clients on ServiceNow implementations.Experience in Lift and Shift of ServiceNow implementation.Lead and deliver requirements,...


  • Atlanta, United States NR Consulting Full time

    Job Title: ITAM ServiceNow Developer Location: Atlanta , GA ( Remote ) Duration: 6+ Months Contract Job Description •4+ years' experience •Responsible for supporting designing, Implementing & developing ServiceNow modules (TRM, SAM, HAM) •Support and collaborate with process owners, enhancing core applications and ensuring delivery and on-going...


  • Atlanta, United States Group Nine Full time

    Title: Service Now ITSM ArchitectLocation: Atlanta, GA (Need Local candidates)Duration: Long Term Contract Job Description:Should have in Experience in ServiceNow ITSM, Customer Workflow, CSM, IRM etc and next Gen UI.Provide Technical thought leadership to client on ServiceNow implementations. Experience in Lift and Shift of ServiceNow implementation. Lead...


  • Atlanta, Georgia, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Atlanta, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Atlanta, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Atlanta, United States ServiceNow Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...


  • Atlanta, United States InfoVision Inc. Full time

    Job Title: Lead ServiceNow DeveloperLocation: Atlanta, GA (Need to work Onsite)Duration: Long-termWork Mode : OnsiteJob Description:· 12+ Year of overall IT Experience· Experienced ServiceNow Architect with proven capability and experience to support building ServiceNow Capability.· Design accountability for Organization’s ServiceNow strategic...


  • Atlanta, United States InfoVision Inc. Full time

    Job Title: Lead ServiceNow DeveloperLocation: Atlanta, GA (Need to work Onsite)Duration: Long-termWork Mode : OnsiteJob Description:· 12+ Year of overall IT Experience· Experienced ServiceNow Architect with proven capability and experience to support building ServiceNow Capability.· Design accountability for Organization’s ServiceNow strategic...


  • Atlanta, United States Delta Air Lines, Inc. Full time

    Responsible for technical leadership across the ServiceNow Platform which may include: - Application Architecture - Technical Infrastructure - Development Practices - Discovery and Service Mapping Practices - Decision Support - Testing Practices - Pr Technical, Technical Architect, Advisor, Support, Development, IT, Airline


  • Atlanta, United States Delta Air Lines, Inc. Full time

    How you'll help us Keep Climbing (overview & key responsibilities) Responsible for technical leadership across the ServiceNow Platform which may include: * Application Architecture * Technical Infrastructure * Development Practices * Discovery and Service Mapping Practices * Decision Support * Testing Practices * Production Efficiencies Ensure consistency...


  • Atlanta, United States Delta Air Lines Full time

    ServiceNow Technical Advisor United States, Georgia, Atlanta Information Technology 14-May-2024 Ref #: 24829 LinkedIn Tag: LI-CM3 How you'll help us Keep Climbing (overview & key responsibilities) Responsible for technical leadership across the ServiceNow Platform which may include: • Application Architecture • Technical Infrastructure •...


  • Atlanta, United States Saxon Global Full time

    ServiceNow Admin/Developer This role strategically aligns with Architects and additional technical design teams on projects responsible for configuring complex solutions on the ServiceNow Platform. Gathering and documenting functional requirements, and developing technical requirements are required in this role. The candidate will have an in depth...


  • Atlanta, United States GXO Logistics Full time

    Logistics at full potential.At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career...

  • Solutions Architect

    1 month ago


    Atlanta, United States Inspire Brands Full time

    JOB DESCRIPTION The Solutions Architect is responsible for the architecture and solution design of Inspire’s multi-brand Enterprise & Franchisee Applications ecosystem which is the backbone of critical functions within Inspire such as HR, Accounting, franchise operations, and guest support. This person will lead complex projects and ensure the success of...

  • GA TECH

    7 days ago


    Atlanta, United States LanceSoft Full time

    Title : GA TECH - OIT- ServiceNow Business Analyst Sr. Job ID: # 670857 Client: State of GA Duration: 06+ Months Job Description The ServiceNow Senior Business Analyst will support the implementation from proposal to delivery. Includes developing a thorough understanding of the client’s requirements then applying industry best practices and detailed...