20149 - Service Desk Representative I

2 weeks ago


West Point, United States Hyundai AutoEver America Full time

20149- Service Desk Rep I Job Summary: Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. Job Responsibilities: • Manage assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable manner • Install, maintain, setup, troubleshoot and configure PCs, laptops, networked printers, to include Zebra and Scrap printers, and peripherals • Perform imaging system administration for all PCs, laptops, scanners and other networked devices, as assigned • Open/Close and update incident history via ITSM, or other Helpdesk applications, as assigned • Backup/Restore user profiles and data, in-compliance with assigned procedures • Document, maintain, upgrade or replace hardware and software • Adhere to naming standards and labeling of all assets • Adhere to Customer Support standards and procedures to ensure priorities and goals are met • Performs other duties as assigned Required Skills, Attributes & Education: • High School diploma or equivalent experience • 1 year experience in the IT field. • Basic understanding of networking. • Troubleshooting skills. • Micro soft office suite, Windows, Microsoft Exchange server. • Antivirus software. • Ability to think logically and to analyze troubleshoot issues and implement appropriate corrective action. • Ability to plan, organize, coordinate work assignments. • Ability to complete projects on time. • Ability to work well independently and in a team environment. • Ability to interact positively with internal and external customers. • Skill in the utilization of correct grammar, spelling, punctuation, and required formats. • Ability to multi-task. Powered by JazzHR



  • West Point, United States Hyundai AutoEver America Full time

    20149 - Sr Service Desk Rep. West Point, GA (fully onsite) CBU: KaGA PURPOSE: Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or...


  • West Point, United States Hyundai AutoEver America Full time

    20149 - Sr Service Desk Rep. West Point, GA (fully onsite) CBU: KaGA PURPOSE: Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or...


  • West Point, United States Hyundai AutoEver America Full time

    20149 - Sr Service Desk Rep. West Point, GA (fully onsite) CBU: KaGA PURPOSE: Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record...


  • West Point, United States Hyundai Autoever America Full time

    Job DescriptionJob Description20149 - Sr Service Desk Rep.West Point, GA (fully onsite)CBU:  KaGAPURPOSE:Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets,...


  • West Des Moines, United States Co-op Solutions Full time

    SHIFT: 10:30 am - 7:00 pm CSTThe OpportunityWe are seeking a talented Service Desk Specialist I who will partner with a supportive team and leader to respond to and diagnose technical problems for internal employees.On January 2, 2024, Co-op Solutions and PSCU became a single entity – combining two talented teams with the same mission  – both built on...


  • West Columbia, United States Schulte Companies Full time

    Schulte Companies - 201 E. Exchange Boulevard [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby...


  • West Salem, United States 1st Community Credit Union Full time

    Job DescriptionJob DescriptionAre you looking for a new career or an individual starting out in the workforce? 1st Community Credit Union (1st CCU) is a mid-sized credit union with three branches located in Western Wisconsin. We currently are recruiting a 30 hour a week Member Service Representative I (MSR 1) to work in our West Salem office. In this...


  • West Point, United States ThreePDS Inc. Recruiting, Staffing, and Consulting Full time

    Job DescriptionJob DescriptionThe Help Desk Technician will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact. Responsibilities of the role shall include:Ensuring all Thayer-owned IT equipment is...


  • West Des Moines, United States CU Cooperative Systems, Inc. Full time

    We are seeking a talented Client Services Representative I to provide the highest quality customer care to PSCU/ Co-op Solutions credit unions and other internal clients by providing timely problem resolution in order to assist with managing and reta Client Service, Representative, Office, Solutions, Client Relations, Business Services


  • West Des Moines, United States Co-Op Financial Services Full time

    THE OPPORTUNITY: We are seeking a talented Client Services Representative I to provide the highest quality customer care to PSCU/Co-op Solutions credit unions and other internal clients by providing timely problem resolution in order to assist with managing and retaining existing client relationships while managing special projects as assigned. On January...


  • West Des Moines, United States Co-op Solutions Full time

    THE OPPORTUNITY: We are seeking a talented Client Services Representative I to provide the highest quality customer care to PSCU/Co-op Solutions credit unions and other internal clients by providing timely problem resolution in order to assist with managing and retaining existing client relationships while managing special projects as assigned.On January 2,...


  • West Covina, United States Inside Sales Representative Full time

    Job DescriptionJob DescriptionWe are seeking a career minded individual to join our sales team in food service equipment and supplies. As an inside sales / project manager, you will handle sales from large equipment to smallwares from our 40,000sqft showroom. You will be trained to provide solutions to customer's bottleneck in procuring food service...


  • West Salem, United States 1st Community Credit Union Full time

    1st Community Credit Union is a midsized Credit Union based in Western Wisconsin with 3 locations. Our offices are located in Tomah, Sparta, and West Salem. We service 14 counties in our field of membership. We are currently seek a Call Center Representative I to work in our West Salem Location. This position will provide information and member service...


  • High Point, United States Graham Personnel Services Full time

    Graham Personnel Services has an immediate need for a Client Services Representative position in High Point. Job Overview. The Client Services Representative position involves working with the Sales Team on client accounts. Maintain client relationsh Client Service, Representative, Client Relations, Retail, Staffing


  • Smith Point, NY 11967, USA, United States Sun River Health Full time

    Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess,...


  • West Palm Beach, United States City of Riviera Beach Full time

    Job DescriptionJob DescriptionSummary ObjectiveUnder limited supervision, provide IT solutions for municipal functions and administer, support and maintain technology platforms; and other related duties as assigned. Minimum Qualifications:High school diploma or GED (Education will be verified) and one (1) year experience in information technology, user...


  • West Des Moines, United States Co-op Solutions Full time

    THE OPPORTUNITY: We are seeking a talented Client Services Representative I to provide the highest quality customer care to PSCU/Co-op Solutions credit unions and other internal clients by providing timely problem resolution in order to assist with managing and retaining existing client relationships while managing special projects as assigned. On January...


  • West Columbia, United States US Tech Solutions Full time

    Job Title: Enrollment Representative, I Location: Columbia SC 29203 Duration: 3 Contract (Possible Extension) Job Description: Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates. Job...

  • Deputy Sheriff I

    7 days ago


    West Chester, United States County of Chester Pennsylvania Full time

    The Deputy Sheriff I will be assigned to a great variety of tasks involving all functions of the Sheriffs Office. These tasks will vary from prisoner transport and security to desk and administrative responsibilities, as listed below. Criminal backg Deputy Sheriff, Deputy, Sheriff, Training, Firearm, Skills


  • Stevens Point, United States Bgclubpc Full time

    **Front Desk Coordinator (Summer)** YDP - Youth Development Program Stevens Point, Wisconsin Minimum Experience **Mid-level** Front Desk Coordinator Job Description Location : Berard Center ( 941 Michigan Ave. ) , Stevens Point, or Plover Center ( 2401 Cedar Dr., Plover ) Primary Duties : Provide guidance and role modeling to members. Work with other Front...