![Hartford Healthcare](https://media.trabajo.org/img/noimg.jpg)
Patient Service Representative
2 months ago
Description
Job Schedule: Per DiemStandard Hours: 1
Job Shift: Shift 1
Shift Details: Variable during the hours of operation, 7am to 7pm
Work where every moment matters.
Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.
Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, womens health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes.
Position Description
This per diem position will cover our Outpatient Rehab locations in Vernon, Manchester and South Windsor.
The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience.
Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits.
The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures.
Responsibilities
Greets and registers arriving patients, completes registration forms and verifies insurance
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter
Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics
Collects co-payments and office charges as needed and explains office payment billing policies to patients
Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.)
Schedules follow-up appointments and completes the necessary requisition forms and pre-cert exams
Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary
Reconciles billing and co-pays; refers payment and insurance problems to Billing Department
Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception
Provides back-up support to other front desk staff and performs other related duties in support of efficient operations of the site
Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience
Qualifications
High school diploma or equivalent required; Associates or Bachelors degree in a clinical or business field preferred.
1-2 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits.
Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits
Bilingual (highly preferred)
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
We have other current jobs related to this field that you can find below
-
Patient Services Representative
3 weeks ago
East Windsor Twp, United States PRISM Vision Group Full timePosition Description: The Patient Service Representative (PSR) is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor. The position is responsible for providing the full scope of inbound and outbound access patient interactions & functions whether by telephone, internet or face to face, patient scheduling &...
-
Patient Service Representative
2 weeks ago
East Newport, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
2 months ago
East Newport, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
2 weeks ago
East Lansing, United States US Derm Support Roles Full timeOverviewCome join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!SummaryThe Patient Service Representative is responsible for the patient check-in process,...
-
Patient Service Representative
2 weeks ago
East Hartford, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable...
-
Patient Service Representative
2 months ago
East Hartford, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable...
-
Patient Service Representative
2 weeks ago
East Lansing, United States Forefront Dermatology Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
-
Patient Service Representative
2 weeks ago
East Lansing, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
-
Patient Service Representative
1 month ago
East Lansing, United States Forefront Dermatology Full timeOverview: Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in...
-
Patient Service Representative
2 weeks ago
East Lansing, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
-
Patient Service Representative
3 weeks ago
East Chicago, United States NorthShore Health Centers Full timeThe front desk is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service. ESSENTIAL JOB...
-
Patient Service Representative
2 months ago
East Brunswick, United States Regional Women's Health Group Full time** Patient Service Representative** **Job Category****:** none **Requisition Number****:** APPOI004456 Showing 1 location **Job Details** **Description** Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, more connected, and more progressive womens healthcare...
-
Patient Service Representative
4 weeks ago
East Dublin, United States SPCPSoutheast Medical Group Full timeJob DescriptionJob DescriptionDescription:At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry's leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatched purpose.Our mission is to provide the best quality...
-
Patient Service Representative
2 months ago
East Dublin, United States Southeast Primary Care Partners Full timeJob Type Full-time Description At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry's leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatched purpose. Our mission is to provide the best quality healthcare and...
-
Client Service Representative
3 weeks ago
East Windsor Twp, United States VCA Animal Hospitals Full timeAre you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? VCA Twin Rivers Animal Hospital is seeking an Experienced Client Service Representative to join our team full time! We are proud to be an AAHA-Accredited, full service animal hospital, serving...
-
Customer Service Representative
2 weeks ago
East Setauket, United States SB Clinical Practice Management Full timeOverview: Customer Service Representative - Stony Brook CPMP Patient Accounts Location: East Setauket, NY; At the managers discretion, this role may be eligible for remote work; this position is only available to New York State Residents. Schedule: Full time Days/Hours: Monday - Friday; 8:30 AM - 5 PM Pay: $23.00 - $28.74 Our compensation philosophy aims...
-
Patient Service Representative
2 months ago
South Windsor, United States Hartford Healthcare Full timeDescription Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: Variable during hours of operation, 7am to 7pm Work where every moment matters. Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of...
-
Patient Service Coordinator
1 week ago
East Windsor, United States Hartford Healthcare Full timeDescription Job Schedule: Part Time Standard Hours: 24 Job Shift: Shift 1 Shift Details: Mon, Tues, Thurs Work where every moment matters.Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive...
-
Patient Representative
5 days ago
East Canaan, United States Hartford Healthcare Full timeDescription Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Work where every moment matters. Every day, over 35,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. ...
-
Patient Service Representative
2 months ago
East Brunswick, United States Axia Women's Health Full timeAxia Women's Health is one of the largest independent women's health care groups in the United States and is on a mission to create a more caring, more connected, and more progressive women's healthcare community. Comprised of nearly 400 providers and 200 care center locations across five states, Axia Women's Health is leading the way in women's health by...