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Collections Representative I

4 months ago

Orange, United States HonorVet Technologies Full time
Qualifications:
  • This job is a in-person/onsite role.
  • Basic computer knowledge, including Microsoft Office & Excel. 2-4 years of Collections or directly related experience. Must have strong written an verbal communication skills.

Responsibilities:
  • Ensure receivables are collected while maintaining focal point for customer relations.
  • Review open invoices to identify delinquent accounts. Initiates collection calls.
  • Research account discrepancies.
  • Communicates collection results/problems with National Account Managers. Incumbents may assistn in orienting and training lower level employees.
  • Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.
  • Make applicable notes on CARMS as to any pertinent collection activity or customer contact. Other duties as assigned.