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Customer Service Representative

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Irving, United States Gecko Green Full time

Qualified candidates must be responsible, self-motivated, customer service driven individuals. We treat our employees with respect, with the knowledge that they will in turn treat our customers well. Job Type: Part Time, Full-time About us Gecko Green Lawn Care and Pest Control has been the highest rated lawn care company, and the fastest growing lawn care business in DFW for the last several years. We are locally owned, and have an excellent reputation within the community. Our customers are our top priority, and this is central to our values. We are currently seeking entry level candidates as well as those with leadership experience. We continue to open new locations year after year and promote leadership for these locations from within. Employees can expect: Positive work environment On-the-job training Growth opportunities Company perks Responsibilities: 1. Answering inbound calls & emails 2. Handling billing and scheduling requests, program questions, payment processing, sales calls, and other various customer requests 3. Following up with customers regarding pending payments 4. Following up with customers regarding services performed 5. Maintaining an organized record of various call resolutions *Additional duties as instructed by management General Qualifications: Gecko Green in seeking customer service oriented individuals with the desire to serve others. Desirable attributes include the following: Sales experience Team player Strong work ethic Attention to detail Positive attitude Excellent customer service skills Professional appearance Professional communication skills Excellent computer skills (Outlook email, Excel, Microsoft Teams) Problem solving skills The desire to go above and beyond Call center experience (preferred) High school diploma or equivalent (preferred) Ability to pass background and drug screen test (required) Benefits: · Health care reimbursement · Paid time off and paid holidays · 401(k) retirement plan with company matching · Advancement opportunities · Employee discounts on services · Medical reimbursement · Free Tele-health · Company sponsored holiday events · Independent work environment Salary: $15.00 - $18.00 per hour Schedule : · Monday - Friday · Morning shifts, day shifts, and evening shifts available · Weekend availability as needed Gecko Green is committed to diversity and inclusion. We are an Equal Opportunity and Affirmative Action Employer. #J-18808-Ljbffr