Senior Buyer, Hotel, Rail

3 months ago

Eau Claire, United States Holiday Vacations Full time

**Senior Buyer, Hotel, Rail & Cruise**

CAROUSEL_PARAGRAPH

* Eau Claire, Wisconsin

* Supply Chain/Purchasing

* 27501

* Full-Time Year-Round

** Share Job**

** Job Description**

**Overview**

**COMPANY SUMMARY:**

At Holiday Vacations, our goal is to enrich lives with valued travel experiences. We offer inclusive guided tours led by a professional Tour Director to more than 65 destinations on six continents. We travel by motor coach, trains, airplanes, and cruises on itineraries that bring the destination alive for our guests. We are headquartered in Eau Claire, Wisconsin and are a subsidiary of Xanterra Travel Collection, the largest national park concessionaire in the U.S. Xanterra also operates an upscale biking and walking tour company, a luxury small ship cruise line, and an iconic American railway, just to name a few.

**POSITION SUMMARY:**

The Senior Buyer is expected to own responsibility for negotiating and contracting hotels, rail, and cruise line inventory across the entire HV product line. He/she is responsible for ensuring that all are analyzed, planned, and negotiated to be better than alternatives. He/she must thoroughly understand the supplier landscape and 1) seek relationships where HV can have a pricing advantage, 2) that each component purchased provides the best value or represents a highlight that makes the tour resonate with high quality.

The Senior Buyer partners and works closely with Destination Managers and Destination Specialists and strives to maximize revenue and margin with proper cost controls through skilled and deliberate negotiation prowess. To be successful, the Senior Buyer will combine entrepreneurial creativity with methodical fiscal management to zero in on opportunities and create supplier relationships that provide HV and their guests with the best possible solution.

**Responsibilities**

****MAJOR AREAS OF RESPONSIBILITY INCLUDE:****

* Negotiates preferred rates and contract terms with hotels, rail providers, cruise lines, and other large volume or valued relationships

* Creates and maintains key executive level relationships with hotels, rail providers, cruise lines, and DMOs, and represents HV with travel trade suppliers and partners worldwide

* Proactively looks for opportunities to ensure HV is afforded upfront the most competitive pricing and other value-added considerations such as included amenities, room category upgrades, free Wi-Fi, cocktail parties, and other enhancements where available

* Develops and uses history and trend purchasing data that compares increases in component level costs to identify opportunities for negotiated savings or value enhancements

* Identifies opportunistic and/or distressed inventory that HV can package around to create tours that are compelling from a value and price consideration

* Ensures that net rates have a drop provision or other considerations to emulate better or more compelling consumer-facing offers in market closer to departure

* Provides timely feedback to partners from guest survey data, taking initiative to correct performance and seek reimbursement should the need arise

* Participates and is an active contributor in inventory meetings that optimize availability with demand, and solicits supplier participation in value-added offers to generate customer interest

* Develops and maintains metrics, analytical reports, key performance indicators, and units of measurements to optimize awareness and efficiency on a daily, weekly, and monthly basis

* Continually looks for ways to use our technology tools to enhance and/or automate the tour development business process, from conception through execution

* Together with Destination Managers, develops relevant tourist board and DMO relationships to identify cooperative marketing contribution opportunities

* Seeks to understand emerging trends, opportunities, and threats, and keeps abreast of current news and security issues

* Other duties as assigned

**Qualifications**

**KNOWLEDGE, SKILLS, AND EXPERIENCE:**

* Undergraduate degree or equivalent expertise plus five years experience in hospitality, tourism, sales, marketing, business administration, or related field

* Preference provided for candidates with key hotel, rail, cruise, and other relationships, and five or more years management level knowledge with similar volume product and purchasing responsibility

* Excellent and proven negotiating, networking, and analytical skills with a broad understanding of finance (ROI) and planning, budgeting, and forecasting

* Equally strong communicator both verbal and written, with the ability to mentor, train, and direct actions of others to gain outcomes that support business objectives

* Requires advanced Excel skills using pivot tables, v lookups, macros, plus solid experience with Microsoft Office. Preference provided for candidates with group tour reservations system and/or database background, Peak 15, and/or Microsoft Dynamics experience.

* Must possess innovative and creative thinking skills to think out of the box with regards to complex solutions, especially with respect to industry and competitive trends

* Must be a team player with the ability to work with a multitude of departments and staff members of all levels, including with senior executives internally and with parent company

* Requires strong interpersonal skills and ability to problem solve, and work under pressure of immediate deadlines

* Demonstrated natural curiosity to understand business performance and the why behind results

* Must be able to travel domestically and/or internationally as needed for site inspections, destination familiarization, conferences, etc., and possess significant destination knowledge, in addition to experience traveling by the means of conveyance offered in our tour packages such as motor coach, cruise, trains, and aircraft

**WORKING CONDITIONS:**

Work is preferred to be performed in the corporate headquarters in Eau Claire, Wisconsin. Hours of work will generally be during the regular business week. There will be variation in hours due to the time of year and department demands. Travel will be required, sometimes internationally.

Work is performed in an office environment with low to moderate noise level, with occasionally distracting noises i.e., office equipment. Ability to sit for extended periods of time, as well as some walking, bending, twisting, stooping, and lifting of light/medium materials up to 50 pounds. Frequent mental and visual concentration is required for computer usage.

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