Appointment Specialist/Lead Generation Specialist
3 weeks ago
Position is Monday-Friday from 8am-5pm at our headquarters located in Scotia, NY
Skills Needed:
Phone Skill, Customer Service, Sales, Organized, Experience with Excel & Experience with Outlook
Responsibilities:
- Handle in-bound & out-bound lead flow, follow-ups, text and email outreach.
- Develop new sales opportunities by scheduling appointments through outbound calling.
- Learn to overcome objections; ask for an appointment.
- Document and update customer records based on interactions.
- Call and schedule warm and hot leads.
Job Requirements:
- Perform outbound call campaigns from leads provided.
- Answer inbound calls from existing and potential customers.
- Meet and exceed daily outbound call quotas.
- Giving excellent customer service and engaging with each prospect.
Qualifications:
- Minimum 3 year of inside sales and/or customer service experience preferred.
- Strong phone presence and the ability to work in a fast-paced environment required.
- Work hard-play hard mindset.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Superior communication and customer service skills.
- Strong record of positive Customer Satisfaction results.
- Ability to read and comprehend instructions and information.
- Commitment to personal and professional standards of excellence.
- High School Diploma or GED required
We offer:
- Base pay is based on experience.
- Generous Incentive plan
- Generous PTO and Paid Holidays
- 401(k) and Matching
- Health insurance w/ dental and vision
- Aflac
Our Core Values:
- INTEGRITY, TEAM APPROACH, TRANSPARENCY, POSITIVE ATTITUDE, ACCOUNTABILITY
To Apply Please Email Resume to:dvrooman@velocityprint.com
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