Account Manager, Creative

4 weeks ago

Chicago, United States Hyatt Full time

Organization- Hyatt Corporate Office, Chicago

Summary

The Opportunity

Hyatt seeks an enthusiastic Account Manager to join our in-house creative team. In this role, you will be collaborating closely with the broader global brand and marketing teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

Annual allotment of free hotel stays at Hyatt hotels globally Flexible work schedules Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for various opportunities to develop personally and professionally.

The Role

The Account Manager will the planning, budgeting, coordination, and execution of all Hyatt in-house creative projects for a variety of brands and will interface directly with members of the brand and marketing teams. The Account Manager must be an effective leader, build stakeholder relationships, and manage a team of staff and contractors. The Account Manager has primary responsibility for working with creative managers to ensure projects are scheduled efficiently and each aspect of project development is handled flawlessly, on schedule, on budget, and on brand, ensuring best-in-class creative output. This person also manages the budget for Hyatt's in-house creative.

Special initiatives and cross-functional projects

Establish and manage department workflow process, provide quality assurance of all creative deliverables and project management oversight including creating timelines, keeping tasks and teammates on schedule, following up on tasks, presenting deliverables to stakeholders, brainstorming, and troubleshooting solutions. Implement and work to budget and within tight deadlines in a fast-paced environment, ensuring both quality and efficiency. Develop and manage client relationships in a matrixed organization, including leading communication and gaining consensus between multiple stakeholders and working with stakeholders to establish strategic intent and scope of projects. Establishes and manages agency relationships as needed. Demonstrate a commitment to Hyatt's core values.

Qualifications

Experience Required:

Minimum 5 years of industry/client or agency experience supporting a creative team Strong project management skills Strong influencing skills Previous budget accountability Ability to multi-task and work efficiently under pressure with careful attention to detail is a must Self-motivated, organized, and accountable Well-developed communication skills including the ability to articulate creative concepts and rationale to other team members and stakeholders

Experience Preferred:

Bachelor’s Degree or a related field, or comparative work Advanced knowledge and experience with Microsoft 365 Smartsheet experience

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. #J-18808-Ljbffr

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