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Customer Service Representative Fueler/Washer
3 months ago
What’s the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile.
Main Responsibilities:
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
Helping make sure our facilities are clean, safe environments for our customers and associates
Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
Competitive starting salary
Opportunity for growth
Location and schedule flexibility
Strong, well-rounded training programs
Advanced vehicle maintenance technology
Career stability
Qualifications:
High school diploma (or equivalent)
Valid driver’s license
Excellent customer service and communication skills
The ability to work well as part of a team
The ability and willingness to work outside
Basic mechanical ability and tool usage (preferred)
Basic computer skills
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job
As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
Physical Requirements:
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 2000 E Wilshire Ave, 1st Floor
Primary Location: US-CA-Santa Ana
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2409016
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