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Patient Care Representative

2 months ago

South Boston, United States Sentara Full time

City/State

South Boston, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Medical Group is looking for a Patient Care Representative to join the Halifax Pediatrics.

The Patient Care Representative (PCR) is responsible for the registration process of new and current patients at the site. The Patient Care Representative (PCR) completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. This individual will also answers telephone calls and greets all patients and visitors with a smile.

Requirements:

  • High School Grad or Equivalent
  • Preferred: 12+ months experience required.
  • Ability to communicate with insurance carriers and discharge planners professionally.
  • Enthusiastic and energetic.

Keywords: Administrative, Talroo- Allied Health, PSR, Patient Service Representative, Scheduler, scheduling, #Monster, front office, medical group, SMG,

Job Summary

Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Qualifications:

HS - High School Grad or Equivalent (Required)

Skills

Communication, Service Orientation, Typing Speed 30+ WPM

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.


In support of our mission "to improve health every day," this is a tobacco-free environment.