Service Lane Manager
6 months ago
Job Description
As a Service Lane Manager you will be responsible for assisting with training, motivating, counseling and monitoring the performance of the service department staff. In addition, you will be responsible for writing up repair orders, maintaining at or an above average CSI score and follow-up with guest issues or concerns to ensure customer satisfaction.
Job Title: Service Lane Manager
Schedule: Full Time (Monday-Saturday; 2 days off)
Pay: $100,000++ (Commission Role - GP on ROs, CSI & Total Shop GP)
Company Benefits
- Competitive PTO Policy - Earn 2 weeks within your first year of employment
- Multiple Low-Cost Medical Insurance Options As low as $43/week + FREE TelaHealth
- Low-Cost Dental, Vision & Life Insurance Options
- Short Term & Long Term Disability
- Fully PAID Training
- 401K
- Automotive Service & Sales Discounts
- Outlined Career Path and Opportunities for Advancement
- Interact with customers to assess vehicle issues and gather necessary information for repair orders
- Write accurate repair orders, detailing customer concerns, vehicle symptoms, diagnostic findings, recommended repairs, parts needed, and labor estimates
- Coordinate service drive activities by monitoring work progress, and ensuring timely completion of repairs
- Communicate with customers throughout the repair process to provide updates on service progress, estimated completion times, and any additional service recommendations
- Assist in hiring and training of new employees within the service department, including service advisors, technicians, and porters
- Previous experience in automotive service lane management and repair order writing within a dealership environment
- Diagnostic skills and technical knowledge of automotive systems and repair procedures
- Excellent communication and customer service skills
- Detail-oriented with the ability to write accurate and comprehensive repair orders
- Proficient computer skills and familiarity with automotive service software systems
- Leadership abilities with the capacity to manage and motivate a team to achieve department goals
- High school diploma or equivalent required
- Valid driver's license with a clean driving record (2 year minimum)
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
European Route Development Manager
1 week ago
Chicago, United States Altius Talent | Freight Forwarding Recruitment Full timePosition Overview:We are seeking a results-oriented European Route Development Manager to strengthen our presence in the European market. The ideal candidate will have extensive knowledge of European trade lanes, strong connections in the logistics industry, and the ability to speak a European language fluently. This role will involve collaborating with...
-
Customer Service Representative
2 weeks ago
Chicago, Illinois, United States SP Plus Corporation Full timeAbout the JobSP+ is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in ensuring our customers have a seamless parking experience.ResponsibilitiesEnsure customers have a seamless parking experience and facilitate the expedient flow of traffic through the facilityAssist...
-
Customer Service Ambassador
1 month ago
Chicago, Illinois, United States SP Plus Corporation Full timeAbout UsAt SP Plus Corporation, we're driven by our promise to make every moment matter for a world on the go. Our team is dedicated to delivering exceptional customer experiences, and we're looking for a talented individual to join our team as a Customer Service Representative.Job SummaryWe're seeking a highly motivated and customer-focused individual to...
-
Service Manager
4 weeks ago
Chicago, United States Continental Toyota Full timeThe Service Manager leads the team to deliver exceptional value and efficiency to our customers on a continuous basis. Plans, trains, leads, and monitors the performance of service advisors, service technicians, and warranty specialist to promote customer satisfaction and revenue growth in line with targeted business and financial objectives. The Service...
-
Service Manager
2 weeks ago
Chicago, United States Alsco Full timeDescriptionClassification:ExemptWe are Alsco Uniforms. We‘ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It‘s our job every day to make every aspect of the customer experience better. Whatever our...
-
Client Service Associate
4 weeks ago
Chicago, Illinois, United States Corporation Service Company Full timeAbout the RoleWe are seeking a skilled Client Service Representative to join our team at Corporation Service Company. As a key member of our Annual Reports Preparation & File team, you will provide exceptional service to our clients and internal stakeholders.Key ResponsibilitiesAs a Client Service Representative, your primary responsibilities will...
-
Field Service Engineer II
2 weeks ago
Chicago, United States Customer Service Associates Full timeEquipment Management Service and Repair - EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR's customer-centric model enables the Company to customize and deliver the...
-
Project Manager
2 months ago
Chicago, United States The Judge Group Full timeThis a long term contract (12+ month) and hybrid to downtown Chicago. W2 ONLY. Job Summary: The Project Manager will be responsible for overseeing the implementation and management of ServiceNow projects related to Service Desk and Service Management. This role requires a strong understanding of ITIL processes, project management methodologies, and extensive...
-
Intermodal Operations Specialist
1 month ago
Chicago, United States Swift Transportation Full timeJob DescriptionJob DescriptionSchedule: Sunday-Thursday nights 7pm-5amCompensation: Starting at $23What we offer: Competitive starting salary commensurate with experience and geographic location.Potential bonus pay based on company performance.Opportunities to volunteer and give back to local communities.Comprehensive Benefits Package which...
-
Service Desk Manager
2 months ago
Chicago, United States RL Canning Full timeService Desk Manager Onsite – (Chicago, IL) **We are not offering visa sponsorship or C2C for this position due to resource requirements Who We Are RL Canning is a global IT managed service and consultancy dedicated to working alongside our customers to enhance the digital workplace with a clear focus on value by maximizing technology and...
-
Automotive Service Manager
4 weeks ago
Chicago, United States Murgado Automotive Group Full timeMurgado Automotive Group is a leader in the automotive industry, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow. We are currently seeking a motivated and experienced Automotive Service Manager to join our team and lead...
-
Food Service Manager
1 month ago
Chicago, United States destinationone Consulting Full timedestinationone Consulting specializes in recruitment across diverse sectors including Healthcare Health Tech Government Municipalities NonProfits Legal Public Accounting Food and more. We are proactively building a data bank for opportunities in these fields. By applying you ensure our recruiters can quickly match you with suitable roles when they...
-
Food Service Manager
1 month ago
Chicago, United States destinationone Consulting Full timeJob Descriptiondestinationone Consulting specializes in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable...
-
Automotive Service Manager
3 months ago
Chicago, United States Advantage Auto Group Inc Full timeAdvantage Dealer Group is currently seeking a Service Manager to join our outstanding team, must be flexible and focused on maintaining a high level of customer satisfaction. Responsible for overseeing the Service department, ensuring it is profitable and running smoothly. Understand customers concerns/issues and find an appropriate resolution. Set and...
-
HVAC Service Manager
2 weeks ago
Chicago, United States Gpac Full timeAre you an HVAC Service Manager who's ready to take on a new challenge? Look no further! gpac, a 30+ year recruitment company, is partnered with a well-established company in the Mechanical Construction industry to find the perfect Project Manager.The HVAC Service Manager will lead staff members to install, repair and maintain heating and air conditioning...
-
Food Service Manager
1 month ago
Chicago, United States Destinationone Consulting Full timeJob Description destinationone Consulting specializes in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable...
-
Emergency Services Manager
1 month ago
Chicago, United States destinationone Consulting Full timedestinationone Consulting specializes in recruitment across diverse sectors including Healthcare Health Tech Government Municipalities NonProfits Legal Public Accounting Food and more. We are proactively building a data bank for opportunities in these fields. By applying you ensure our recruiters can quickly match you with suitable roles when they...
-
Emergency Services Manager
2 months ago
Chicago, United States destinationone Consulting Full timeJob Descriptiondestinationone Consulting specializes in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable...
-
Operations Service Manager
6 months ago
Chicago, United States Burlington Stores Full timeOverview Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at...
-
Service Manager of Toro
1 month ago
Chicago, United States AccorHotel Full timeWhat Awaits You:Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago and Accor properties worldwidefor you and your family.Complimentary meals at our onsite employee cafeteria.Lifelong Learning: Sharpen your skills through tailored programs at our Academies.Impactful Work: Contribute to our Corporate Social Responsibility initiatives.Health and...