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eCommerce Amazon Account Manager
2 months ago
Job Responsibilities
Drive daily A-Z account management for brand health and listing health on the Amazon Seller Central platform (FBA)
Responsible for achieving and analyzing sales goals and profitability goals for your assigned ASIN portfolio
Create and review reporting from both Amazon Seller Central/ Vendor Central reports and our internal database
Analyze metrics and course correct on actionable KPIs to meet each individual ASIN goals and brand goals
Monitor and manage Amazon FBA inventory requirements needed to support sales forecast while being flexible and communicating with other sales channel managers regarding the supply chain
Analyze, optimize, and manage Amazon advertising campaigns and budgets to achieve the best ROAs while supporting sales goals by reaching the right Amazon shoppers
Collaborate effectively with other sales channel managers and internal stakeholders to manage Amazon product launches, cross-marketing, promotional calendars, and other seasonal programs
Track, monitor, and adapt to Amazon competition to ensure that your assigned ASIN portfolio is always competitive to support marketing ROI and sales conversion metrics
Help create and develop best in class Amazon product pages, SEO content, A+ content, and Amazon storefront maintenance to boost conversion rates
Develop and pitch short-term and long-term strategies to drive sales and creatively contribute to company revenue and profit objectives on Amazon across other brands and their categories
Daily engagement and management of the duties for a small offshore virtual assistant team that supports daily operations
Daily engagement with company cross-functional teams that requires project management skills and strong communication to work towards supporting company operations and company brands goals
Proactively solve Amazon account and listing issues with SOPs, Amazon Seller Support, Brand Registry, and good judgment
Engage and develop a strong relationship with our Amazon SAM to solve critical Amazon account and listing issues, while gaining access to Amazon promotions and special events
Stay up-to-date on the Amazon platform, e-commerce industry trends, and social media tools to adapt existing brand strategies while also informing internal stakeholders of impactful changes
Skills Requirements
Bachelors degree and/or AA Degree in a relevant field
MUST HAVE 3+ years personally managing and successfully growing Amazon account(s) on the Amazon Seller Central platform
MUST HAVE 2+ years of experience successfully managing all aspects of Amazon Advertising personally or through an agency
MUST HAVE MINIMUM Intermediate to Advanced knowledge/proficiency in Microsoft Excel
Can demonstrate working knowledge and daily use of vital Amazon reports located in Seller Central reporting to support all aspects of Amazon account management
Can demonstrate command over Amazon Seller Central flat file and bulk file operations from creation, maintenance, and the organization of versions/archives
Can demonstrate experience successfully utilizing Seller Support, Brand Registry, and/or SAS Core to solve account issues, listing issues, and infringement issues
Can demonstrate optimization and seasonal maintenance of Amazon product pages including graphic asset, SEO content, and A+ content creation
Can demonstrate working knowledge and daily use of common Amazon 3rd party tools to assist with competitive analysis and scope of improvement
Can demonstrate good leadership and management of a small team supporting Amazon account management
Can demonstrate the ability to drive and take ownership of multiple work streams will judicially recruiting team assets, available resources, and tools to routinely deliver expected output
Can demonstrate strong time management skills and project management experience
Can demonstrate strong analytical skills and critical thinking skills used to exercise good judgment when problem-solving to determine multiple options and appropriate actions
Must be extremely organized, analytical, with a strong attention to detail and procedure
Operates with a can-do attitude while being eager to dive in with a no-task-too-small mentality
Experience with widely-used project management software like Asana, Microsoft Teams, Trello, or similar
PREFERRED: 1+ years Vendor Central platform experience
PREFERRED: Experience with other online retail channel management (ex. Walmart)
Assessment:As part of our screening process we will be requesting candidates to complete some skills assessments to better understand their experience and strengths.
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