Customer Service Representative | Franklin, VA
2 weeks ago
* Customer Service Representative
**Customer Service Representative**
Dillon Supply Company is the Southeasts leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on supporting our customers needs with our experienced staff, great leading products, and top resources. Dillon has been head quartered in the triangle for over 100 years and we are looking for dedicated new team members to build our legacy for the next 100.
**PURPOSE OF ROLE**
The Customer Service Representatives key priority is to help in all phases of the sales and warehouse operation in growing revenue and assisting in customer service needs. The role helps you come in to a growing cutting edge Industrial Supply company and learn the business from the ground up. Serving customers by phone, helping walk in business, and assisting with warehouse and delivery needs. This role is an entry level role into Dillons core business that will allow you to learn a new business and understand all aspects of growing revenue and serving industrial customers.
**EXPERIENCE REQUIRED**
Excellent communication skills, ability to multitask, able to lift 50 pounds, some knowledge of construction tools, base knowledge of sales or customer service process, ability to build relationships, high capacity to learn and be adaptive, eagerness to support the team goals, professionalism, and humility.
Assists Sales team service via fielding and entering Customers requests, orders, quotes, deliveries and technical needs.
* Employee Helps branch restock and order fulfillment by assisting with inventory check-in, stock, sorting, and shipping functions. Including Steel and Industrial items.
* Employee expedites customer order fulfillment with order delivery and order pickup.
* Employee will fill orders by picking, packing, and shipping orders to fulfillment, communicating expected delivery date and explaining stock-outs to customers.
* Employee develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
* Employee maintains communication by troubleshooting, reporting, and tracking problems.
* Employee maintains and improves customer experience by following standards, recommending improved policies.
* Employee continuously seeks training and product knowledge by studying new product descriptions, participating in educational opportunities.
* Employee resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
* Employee accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Employee contributes to team effort by accomplishing related results as needed.
**Employment Type**
Full-time
To apply, please email your resume DIllon Supply
-
Customer Service Representative
2 weeks ago
Franklin, United States Vaco Full timeOur client located in Franklin, TN is seeking a Customer Service Representative to join their team. This is an excellent opportunity for someone looking to grow their career and join a dynamic team in the healthcare industry!The Customer Service Representative is a contract opportunity with a fully onsite schedule.Responsibilities:Review applications and...
-
Customer Service Representative
2 weeks ago
Franklin, United States Vaco Full timeOur client located in Franklin, TN is seeking a Customer Service Representative to join their team. This is an excellent opportunity for someone looking to grow their career and join a dynamic team in the healthcare industry!The Customer Service Representative is a contract opportunity with a fully onsite schedule.Responsibilities:Review applications and...
-
Customer Service Representative
2 weeks ago
Franklin, United States Vaco Full timeOur client located in Franklin, TN is seeking a Customer Service Representative to join their team. This is an excellent opportunity for someone looking to grow their career and join a dynamic team in the healthcare industry!The Customer Service Representative is a contract opportunity with a fully onsite schedule.Responsibilities:Review applications and...
-
Customer Service Representative
11 hours ago
Franklin, United States Virtual Full timeOur client located in Franklin, TN is seeking a Customer Service Representative to join their team. This is an excellent opportunity for someone looking to grow their career and join a dynamic team in the healthcare industry!The Customer Service Representative is a contract opportunity with a fully onsite schedule.Responsibilities: Review applications and...
-
Customer Service Representative
2 weeks ago
Franklin, United States US Tech Solutions Full timeJob Title: Customer Service Representative Location: Franklin, TN, USA 37064 (Onsite) Duration: 9 months contract Note: Candidate needs to be commute to Franklin, TN, USA 37064 Responsibilities: · The primary responsibilities are to verify insurance coverage for potential and new clients. Additionally, this person will re-verify insurance coverage...
-
Customer Service Representative
2 weeks ago
Franklin, United States US Tech Solutions, Inc. Full timeJob Title: Customer Service Representative Location: Franklin, TN, USA 37064 (Onsite) Duration: 9 months contract Note: Candidate needs to be commute to Franklin, TN, USA 37064 Responsibilities: · The primary responsibilities are to verify insurance coverage for potential and new clients. Additionally, this person will re-verify insurance coverage...
-
Customer Service Representative
1 week ago
Franklin, United States Manpower Inc Full timeOur client in Franklin, MA is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Service Team. The ideal candidate will have professionalism, reliability and organizational skills which will align successfully in the organization. Job Title: Customer Service...
-
Healthcare Customer Service Representative
1 week ago
Franklin, United States A-Line Staffing Solutions Full timeJob DescriptionJob DescriptionA-Line Staffing is now hiring Healthcare Customer Service Representative in Franklin, TN. The Healthcare Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.Healthcare Customer Service Representative CompensationThe pay for this...
-
Taco Bell
1 month ago
Franklin, United States Taco Bell - Franklin Full timeTaco Bell - Franklin is currently hiring a full time or part time Restaurant Supervisor for our Franklin, NC location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Franklin in order to achieve customer satisfaction, quality...
-
Restaurant General Manager
5 days ago
Franklin, United States HHB Restaurant Recruiting Full timeAre you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this quick-service restaurant management position in Franklin, VA As a Restaurant General Manager,...
-
Customer Service Representative
2 weeks ago
Franklin Park, United States Addison Group Full timeJob DescriptionJob DescriptionCustomer Service Representative - DIRECT HIRE- Franklin Park, ILOur client is currently seeking a Customer Service Representative to join their team. The individual in this role will be the main point of contact for customer calling in, obtaining customer information, updating the systems and scheduling appointment for a...
-
Customer Service Representative-$60k
2 weeks ago
Franklin, United States Canadian Executive Search Group Inc Full timeCanadian Executive Search Group (USA) is currently seeking an Customer Service Representative for an Industrial Manufacturing client in the Franklin, TN area. Location: Franklin, TN Schedule: Full Time Compensation: $60k-$65kResponsibilities: Order Processing: Collect, control, and process orders from A to Z. Ensure scheduled delivery and invoicing as...
-
Restaurant General Manager
6 days ago
Franklin, United States HHB Restaurant Recruiting Full timeJob DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this quick-service restaurant management position in Franklin, VAAs a...
-
Franklin, United States Franklin Animal Clinic Full timeJob DescriptionJob DescriptionCompany DescriptionFranklin Animal Clinic is a well-established, progressive, fast paced 8 doctor general practice located in Franklin,IN. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cold Laser Therapy, In-House...
-
Crop Advisor
6 days ago
Franklin, United States J.R. Simplot Full timeThe J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. The J.R. Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food...
-
1593 PT Customer Service Specialist
2 weeks ago
Franklin, United States German American Bancorp, Inc. Full timeJob Title: 1593 PT Customer Service Specialist - Franklin, KY Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial...
-
Customer Service Representative
6 days ago
Franklin, United States Johnson Comfort Full timeJob DescriptionJob DescriptionCustomer Service Representative Johnson Comfort is looking for a Customer Service Representative to join our team in our Franklin office. This individual will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset...
-
TSA Customer Service Representative
2 weeks ago
Franklin, United States Staples Full time**TSA Customer Service Representative** **Function: Retail Locations** **Address: 2000 Mallory Lane** **City / State: Franklin, TN US** **Date Posted: February 27, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1203344** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As...
-
Customer Service Representative
2 weeks ago
Franklin, United States Custom Fabricating & Supplies Full timeJob DescriptionJob DescriptionCustom Fabricating & Supplies, a recognized leading provider of industrial masking products and solutions, is looking for a self-motivated and experienced Customer Service Representative to join our team at our location in Franklin, WI. The Customer Service Representative is often the first line of contact for our clients and...
-
1593 PT Customer Service Specialist
3 days ago
Franklin, United States German American Bancorp Full timeJob Title: 1593 PT Customer Service Specialist - Franklin, KY Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs.This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services....
