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Patient Service Manager

5 months ago


Baltimore, United States Johns Hopkins Medicine Full time

**Patient Service Manager**

**Requisition #:** 2600

**Location:** Johns Hopkins Intrastaff, Baltimore, MD 21201

**Category:** Non-Clinical Professional

**Work Week:** Temporary Full Time

**Weekend Work Required:** No

**Date Posted:** Feb. 24, 2022

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you will have exposure to cutting-edge technology and groundbreaking medical research.

**Requirements:**

Plan coordinate and manage patient/resident food service activities, complying with the standards established by the Johns Hopkins Hospital within the Johns Hopkins Health System and all regulatory agencies. Establish and maintain effective working relationships with other departments of the hospital to provide a unified approach to patient/resident care.

* Plans, organizes, directs and supervises kitchen service activities and delivery of food to patient floors. Implements established policies, procedures, techniques and methods to achieve objectives in food service and delivery.

* Ensure compliance to food safety, sanitation, and overall workplace safety standards.

* Works with and through lead workers to maintain efficient work flow. Ensures work areas and equipment is in a clean, orderly and sanitary condition according to established standards/practices.

* Coordinates the scheduling, loading, delivery and pickup of food carts.

* Maintains compliance with established policies, procedures, objectives, quality assurance, safety, environmental and infection control. Maintains records, reports, and statistics as required.

* Directs and assists with care and maintenance of equipment/supplies. Evaluates and justifies needs and prepares requisitions. Maintains supply levels. Calls for equipment maintenance and documents.

**Qualifications:**

High School/GED required, BS in food services, hospitality preferred.

Related field or five years previous management experience in large-scale, high-volume food service operation required.

Required to obtain and maintain current Baltimore City Food Services Manager Certificate.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.