Lead Server| Ford Idaho Center

2 days ago


Nampa, United States Oak View Group Full time

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Lead Server assists the Catering Manager in overseeing day-to-day banquet operations including table service and buffets. The Lead Server coordinates the service team to ensure that all catering events are well organized and that the expectations of the host/client are exceeded. This role will pay an hourly rate between $20.00 Plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. This position will remain open until Sept 30, 2024. About the Venue Ford Idaho Center is a multi-venue complex consisting of the Arena, Sports Center (Horsepark), Amphitheater and Rodeo Club. Nampa Civic Center is home to the John Brandt performing arts center, ballrooms and meetings rooms. This account boasts a combined 30,000 capacity and can serve up to one million guests per year. Responsibilities Maintains knowledge of the menu and any special items being offered. Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers. Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer. Ensures neat presentation of all ordered items, with no spill-over. Pre-buses tables and full buses tables when necessary during peak periods. Maintains availability to work during many peak periods. Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc). Maintains high responsiveness to customer desires and requests. Maintains a professional and clean appearance. Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience. Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered. Support and guide other employees. Qualifications Three years experience as a server, floor, or bartending supervisor in a la carte or private dining service. High-energy, outgoing personality with strong professional, interpersonal, and communication skills. Proven track record of team leadership and motivation skills. Attention to set up and service details are a must. Diplomatic team player able to foster relationships with Members, Employees, and guests. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. #J-18808-Ljbffr



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