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Business Analyst Banking Operations

2 months ago

Middleboro, United States Rockland Trust Full time

Rockland Trust is currently seeking a Business Analyst to join our Banking Operations team. This position is responsible for coordinating testing, creating and completing test scripts, data mapping, obtaining the appropriate management approvals, scheduling and implementing projects, escalating issues as they arise. The individual typically will support Loan Operations mangers and/or other Loan Operations personnel who are responsible for operational activities in support of multiple business lines and products.

Position Responsibilities:

  • Provides consultant and expert advice to various business units with design, development and implementation of technical systems.
  • Main functions include conducting research, providing analysis, making recommendations to aid in decision making for management.
  • Review information and trends to ensure that the output of processes are achieving the desired results/controls and that services are meeting agreed upon service levels.
  • Conduct maturity assessments against the process activities to highlight areas of improvement or concerns.
  • Provide analysis and recommendations for resolution of issues and process improvement.
  • Create and complete thorough test scripts and testing for any system upgrades/changes or new system implementations.
  • Assist in developing training material on the use of deployed applications, enhancements and reports.
  • Participate in Business Continuity Planning and Disaster Recovery exercises as needed.
  • Develop business intelligence data management methodology, standards, and best practices for managing reporting.
  • Maintain reporting inventory of daily, weekly, monthly, quarterly internal reporting. Access strengths and weaknesses of reporting.
  • Perform other duties, special projects as assigned.
Required Qualifications:
  • Superior composition and editing abilities.
  • Previous working experience as a Business Analyst preferred.
  • Knowledge of a wide variety of data reporting, retrieval and analysis tools. SharePoint experience preferred.
  • Experience developing presentations to communicate findings and recommendations.
  • Project Management Skills.
  • Ability to work in a fast pace environment.
  • The position requires solid knowledge of Microsoft Office.
  • The position requires solid knowledge of Horizon (core system).


Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Colleagues who work 20 hours or more per week are eligible to participate in our health insurance program. Other benefits include: Competitive compensation with performance incentive awards, Dental Insurance, a 401K and DC Plan for your retirement, Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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