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Shift Manager

3 months ago

Middle River, United States Potomac Pizza Full time

If you enjoy working in a dynamic, high-energy environment within a growing company, we invite you to bring your expertise and enthusiasm. We pride ourselves on building professional, courteous, energetic, outgoing, and fun teams. We strive to make every guest experience a positive one and our staff is a huge part of that. Interested?

Shift Manager

Shift Managers are key to an efficiently run restaurant. You will utilize your diverse service skills as well as build your management style and learn how to effectively train other personnel. Having your unique customer service knowledge available to our front of the house staff will go a long way in creating a well-rounded dining experience for our guests.

Responsibilities:

  • Open or close the store during your shift
  • Managing all in-store transactions and customer satisfaction
  • Maintain all front of house Employee duties
  • Employee training/coaching
  • Assist in any part of the restaurant during busy hours
  • Set cashiers up with their "banks" at the start of a shift
  • Closing any "banks and preparing deposits at the end of a shift
  • Assist with disciplinary actions and training of staff
  • Completing Closing/Opening Duties as prescribed
  • Always doing what's right for the guest, while making sure to do what's best for the company.
  • Adhere to proper Cash Handling Procedures
Requirements:
  • Be an effective communicator
  • Ability to think outside the box and make snap decisions
  • Must be able to lift 40 pounds
  • May need to climb ladder up to 4 feet
  • Excellent Customer Service a must
  • Must wear non-slip footwear
  • Maintain your uniform and inspect other personnel
  • Have/obtain ServSafe & Alcohol service certifications
Benefits:
  • A fun, energetic, professional work environment
  • Opportunity to interact with teams and improve skills in a fast-paced business
  • Discounted meals
  • Growth opportunities
  • Management experience