Collections Manager
2 weeks ago
42840 Christy St, Fremont, CA 94538, USA
Job Classification
Collections Manager
Full-Time Position
Job Description
Azuga Inc. is seeking a Collections Manager to be a part of our rapidly growing company. The key responsibilities of this position are to ensure that our customers are correctly invoiced for the solutions Azuga provides and that we collect the balances owed to the company. Here are the three main responsibilities this person will manage:: invoicing, collections, and customer cancellations (churn processing).
Responsibilities
12+ years of progressive experience, including: experience managing order processing and collections experience in a SaaS (subscription-based) company
B.S. or MBA degree in Accounting or equivalent experience
Experience with a high-velocity growth small company (20-70M$).
Experience with developing and implementing billing systems, procedures, and metrics.
Strong knowledge of SaaS revenue accounting and transaction processing, order processing, and collections
Strong track record of successfully hiring, motivating, and developing people to build a world-class organization.
Experience with Netsuite or Zuora, SAP, and Salesforce is highly desirable.
Experience in managing international teams,
Experience in managing relationships with internal partners and external customers, and developing processes and systems.
Qualifications
Build up a process-focused organization with key metrics and continual improvement in quality, accuracy, and efficiency.
Overseeing an India-based team responsible for: the accurate recording of revenue through invoicing, processing charges due to customer cancellations, and management of accounts receivable.
Develop a process focus including management by exceptions and KPIs.
About you
You have strong written and verbal communication, with the ability to communicate at all levels in the organization and with customers.
You’re comfortable with the unknown “gray area” and thrive on problem-solving
You have excellent attention to detail.
You’re a multi-tasker with the ability to prioritize
You're able to work independently
You’re a hands-on, roll up your sleeves type of practitioner/leader who enjoys scaling an accounting organization in a fast-paced company.
Additional information
Full-time, exempt position reporting to the CFO
Salary and bonus commensurate with experience
Position is 100% remote
Competitive benefits package including health care, paid vacation, and 401K
Azuga Fleet is a Leader in all categories
GPS Fleet Management Software that is simple to use, affordable, customizable and easy to install.
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