Team Lead Housekeeping

3 months ago

Truckee, United States Vail Resorts Full time
Create Your Experience of a Lifetime

Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits
  • Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for making sure our facilities are clean and meet brand standards, Housekeepers are detail-oriented masters of Hospitality.

Job Specifications:
  • Expected Pay Range: $23.00 - $25.99 / hour
  • Shift & Schedule Availability: Full Time, Year Round
  • Skill Level: Advanced
Job Responsibilities:
  • Organize and assign room assignments for daily cleaning service to guest rooms as well as common areas and commercial spaces.
  • Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system.
  • Submit work orders, as needed
  • Ensure excellent internal and external guest experience
  • Emphasize safety culture among staff and keep them informed of safety policies and procedures.
  • Assist in training housekeepers and houseman
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Enforces policies and procedures
  • Direct and be in charge of department when housekeeping managers are not present.
  • Performs other related duties as assigned or requested.
  • Other duties as assigned
Job Requirements:
  • 1-3 years of previous housekeeping experience preferred guest service or hospitality a plus
  • Must be able to communicate in English, bilingual a plus
  • Ability to work a flexible schedule including split shifts, nights, holidays, and weekends
  • Must be able to lift and carry up to 50 lbs.
  • Must be able to stand for extended periods, up to 4 hours while consistently bending and lifting
  • Detail-oriented, self-motivating, and strong communicator, both written & verbal
  • Experience related to vacuum/equipment repair, plumbing, carpet cleaning, etc. a plus
  • Must be flexible, adaptable, versatile, and responsive to the needs of the housekeeping responsibilities


The expected pay range is $23.00 - $25.99. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 504251
Reference Date: 08/16/2024
Job Code Function: Housekeeping

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