Managed Services Specialist
3 weeks ago
Job Description
Job Description
Who We Are
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.
With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.
OWL Services companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgos Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.
Come join us For more information visit OWLServices.com and follow us on LinkedIn.
Role
The Managed Services Specialist is responsible for providing support to company field technicians and customers via telephone, remote services solutions, and email. Support is provided for Digital Video Recorders (DVRs); IP and analog cameras; and, Business Intelligence Solutions. This is a fast-paced job that requires attention to detail with minimal guidance, once training is complete.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provide technical support and assistance to both CBE personnel and CBE customers.
Support the customer by monitoring and maintaining CBE-installed equipment at customer sites.
Ensure proper configuration, maintenance, and monitoring of customer DVR and security cameras.
Evening and weekend on-call duties are required.
Perform other duties as assigned.
Minimum Qualifications
Three to five years of computer hardware/network troubleshooting experience and can demonstrate these abilities.
Basic knowledge of networking (i.e., program IP addresses, Subnet Masks, and Gateways).
Ability to troubleshoot the Windows OS.
Ability to diagnose computer hardware and software related problems remotely and can confer this information to employees and customers.
Must possess good communication skills, both verbally and written
Background in one or more of the following fields is a plus: video surveillance, networking, and computer repair.
Preferred:
Ability to set up and program CCTV DVRs, HVRs, and NVRs.
Ability to set up and configure various types of analog and network-based cameras.
Ability to troubleshoot connections issues, focusing, and lens configuration of analog and network-based cameras.
Compensation and Benefits
10 Paid Holidays
Flexible Time Off
401(k) Company Match
Health, Dental, and Vision Insurance
HSA and FSA
Disability & Occupational Accident Insurance
Company-Paid Life Insurance Policy
Employee Assistance Program (EAP)
World-class paid training program for you to learn the skills for long term career success.
Requisition # 1994
#J-18808-Ljbffr
-
Installer Service Specialist
7 days ago
Denver, United States O'Reilly Auto Parts Full timeCompensation Pay Range:$18.29 - $22.00 The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the stores installer counter. This position will oversee and direct the Installer, Service, Delivery Specialist, Sales Specialist, Parts Specialist, Territory Sales, Retail,...
-
Operations Specialist
7 days ago
Denver, United States Municipal Emergency Services, Inc. Full timeThe Regional Operations Specialist acts as a primary backup to the Operations Manager, overseeing and managing the operational aspects of the region. They help ensure compliance with policies and regulations, optimize processes and drive efficiency t Operations Specialist, Operations Manager, Operations, Specialist, Regional, Customer Service, Manufacturing
-
Access Services Specialist
7 days ago
Denver, United States University of Colorado Full timeApplications are accepted electronically ONLY at - Reporting to the Access Services Manager, this position is responsible for two main areas; processing and quality control of Course Reserve and Ask Us collection materials and serving library users Specialist, Customer Service, Processing, Diversity, Education, Library
-
Client Services Specialist
2 weeks ago
Denver, United States Pacific Premier Bank Full timeThe Client Service Specialist answers questions regarding investments in private equity, real estate, private debt, and more. Effectively handles client inquiries by researching and analyzing complex issues. Adheres strictly to trust regulations and Client Service, Specialist, Customer Service, Escalations, Banking, Business Services, Client
-
Client Service Distributions Specialist
2 weeks ago
Denver, United States Pacific Premier Bank Full timeThe Client Service Distributions Specialist is responsible for providing a full range of professional and technical support to customers and Bank personnel regarding all information related to transfers, distributions, and beneficiary processing. Thi Client Service, Distribution, Specialist, Customer Service, Processing, Client, Retail, Banking
-
Legal Senior Onsite Service Specialist
7 days ago
Denver, United States Ricoh Americas Corporation Full timePossess the legal background to understand client matter work flow, such as: - Charge back to firm and/or clients for work, supplies, hours, etc. - Familiar with legal technologies and software such as document management systems as well as cost reco Legal, Specialist, Senior, Service, Customer Experience, Equipment Repair, Manufacturing, Technology
-
Peer Support Specialist
7 days ago
Denver, United States Rocky Mountain Human Services Full timeWe value an equitable and inclusive workplace and seek candidates with diverse backgrounds and abilities Why work at Rocky Mountain Human Services? You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future. RMHS provides great benefits...
-
Law Office Services Specialist
7 days ago
Denver, United States Ricoh Americas Corporation Full timeFamiliar with processes and documents such as: closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system. - Assists Office, Specialist, Equipment Repair, Customer Experience, Legal Assistant, Service, Manufacturing, Business...
-
Operations Specialist
6 days ago
Denver, United States Municipal Emergency Services (MES) Full timeJob Description Summary:The Regional Operations Specialist acts as a primary backup to the Operations Manager, overseeing and managing the operational aspects of the region. They help ensure compliance with policies and regulations, optimize processes and drive efficiency to help achieve regional organizational goals. They oversee various operational...
-
Operations Specialist
3 weeks ago
Denver, United States Municipal Emergency Services (MES) Full timeJob Description Summary:The Regional Operations Specialist acts as a primary backup to the Operations Manager, overseeing and managing the operational aspects of the region. They help ensure compliance with policies and regulations, optimize processes and drive efficiency to help achieve regional organizational goals. They oversee various operational...
-
Logistics Specialist I
2 weeks ago
Denver, United States Hi-Crush Services LLC Full timeCompany Description:Hi-Crush Inc. is a leading supplier of frac sand to Oil & Gas companies across the United States. Our logistics division, Pronghorn Energy Services, is looking for talented logistics professionals to join our growing and fast paced team in Denver, CO.What we offer:Great place to work: We are a leader in the industry due to our exceptional...
-
Logistics Specialist I
7 days ago
Denver, United States Hi-Crush Services LLC Full timeCompany Description:Hi-Crush Inc. is a leading supplier of frac sand to Oil & Gas companies across the United States. Our logistics division, Pronghorn Energy Services, is looking for talented logistics professionals to join our growing and fast paced team in Denver, CO.What we offer:Great place to work: We are a leader in the industry due to our exceptional...
-
Logistics Specialist I
4 weeks ago
Denver, United States Hi-Crush Services LLC Full timeJob DescriptionJob DescriptionCompany Description:Hi-Crush Inc. is a leading supplier of frac sand to Oil & Gas companies across the United States. Our logistics division, Pronghorn Energy Services, is looking for talented logistics professionals to join our growing and fast paced team in Denver, CO.What we offer:Great place to work: We are a leader in the...
-
Sales and Service Specialist
1 week ago
Denver, Colorado, United States Fulton Bank Full timeValue PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...
-
Social Services Specialist
2 days ago
Denver, United States Uptown Healthcare Center Full timeAre you a person who believes in providing great care? Do you believe in having a positive impact on other people's lives? Are you a team-player, quick-thinker, and ready to be a part of an organization that supports your growth?WHAT WE'RE ABOUTWe believe care goes beyond a medical chart. With kindness and integrity as our guide, we strive for excellence in...
-
IT Support Specialist Manager
6 days ago
Denver, United States Creative Financial Staffing Full timeIT Support Specialist ManagerRole MissionThe IT Support Specialist first and second levels of technical support to teachers and staff, and assists the Managing Director of Technology in installing, configuring, operating, and maintaining the schools' technology infrastructure.Overview of the role: Provides outstanding technical support to school teachers...
-
Quotations Specialist
6 hours ago
Denver, United States Rexel USA, Inc. Full timeThe Quotations Specialist is responsible for establishing relationships with customers and vendors to secure pricing positions for bids. Responsible for reviewing bid packages, formulating project quotations, and providing product knowledge. For the Specialist, Customer Service, Project Management, Manufacturing, Business Services, Skills
-
Clinical Product Specialist
2 weeks ago
Denver, United States Owens & Minor, Inc Full timeRESPONSIBILITIES - Customer Relationship Management. Serves as customers primary specialty products and services sales contact. Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of Product Specialist, Clinical, Relationship, Product Sales, Specialist, Supply Chain, Manufacturing, Technology
-
Case Administration Specialist
3 weeks ago
Denver, United States Colorado District Court Full timeMain content Job Details for Case Administration Specialist Court Name/Organization: Colorado District Court Overview of the Position: The Clerk’s Office of the U.S. District Court for the District of Colorado is accepting applications for a Case Administration Specialist. The Case Administration Specialist is primarily assigned to support a select...
-
Clinical Product Specialist
2 weeks ago
Denver, United States Owens & Minor Full timeRESPONSIBILITIES - Customer Relationship Management. Serves as customers primary specialty products and services sales contact. Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of Product Specialist, Clinical, Relationship, Product Sales, Specialist, Supply Chain, Manufacturing, Technology