Customer Service Representative

6 days ago

Fargo, United States Planet Fitness Full time
Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Wellness resources
Job Summary

The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities
  • Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Other
  • Employee Recognition Program
  • Advancement Opportunities

Check us out on LinkedIn at:

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Customer Service Representative

    2 months ago

    Fargo, United States Circle K Full time

    Circle K - 1020 19th Avenue N [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    2 months ago

    Fargo, United States Holiday Companies Full time

    Holiday Stationstores - 1020 19th Avenue N [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...

  • Customer Service Representative

    2 weeks ago

    Fargo, United States U-Haul Full time

    Location: 1436 Main Ave, Fargo, North Dakota 58103 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    4 months ago

    Fargo, United States U-Haul Full time

    Location: 1436 Main Ave, Fargo, North Dakota 58103 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    3 weeks ago

    Fargo, United States U-Haul Full time

    Location: 5200 Veterans Blvd, Fargo, North Dakota 58104 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Mortgage Customer Service Representative

    5 months ago

    Fargo, United States Bell Bank Full time

    This position is the primary point of contact for mortgage loan customers and mortgage bank employees. This position is required to maintain working knowledge of all Bell Bank, State, federal and investor guidelines in order to ensure compliance with Customer Service Representative, Customer Service, Mortgage, Representative, Retail, Banking, Payment

  • WFL- Customer Service Representative

    3 weeks ago

    Fargo, United States WCRI Full time

    Job Description: WFL- Customer Service Representative Location: Fargo, ND, 58103 We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and...

  • Customer Service Representative

    6 months ago

    Fargo, United States Dayton Freight Full time

    Overview: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Responsibilities: Customer Service...

  • PT Evenings Customer Service Representative

    6 months ago

    Fargo, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Customer Service Representative greets members, prospective members and guests,...

  • Customer Service Representative

    1 month ago

    Fargo, North Dakota, United States Gate City Bank Full time

    Explore Opportunities at Gate City BankJob Description:As a Customer Service Representative at our Fargo Southpointe Office, you play a pivotal role in delivering exceptional customer service. You'll support customers with various financial transactions and serve as a source of knowledge, educating them on an array of bank products and services.Key...

  • Customer Service Representative Mornings 5am-10am

    6 months ago

    Fargo, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Customer Service Representative greets members, prospective members and guests,...

  • Customer Service Representative

    1 month ago

    Fargo, North Dakota, United States EA Solutions Full time

    Job Opportunity:We are seeking a highly skilled and dedicated individual to join our team as a Part Time Customer Service Assistant. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients through various communication channels.Key Responsibilities:* Provide top-notch customer service...

  • Customer Service Representative

    1 month ago

    Fargo, North Dakota, United States Best Buy Full time

    Key Responsibilities:• Greet and engage with customers in a friendly and welcoming manner.• Utilize acquired skills and knowledge to recommend products and services that meet customers' current and future needs.• Assist customers with sales orders, returns, and exchanges.• Serve as a brand ambassador and promote Best Buy's products and services.•...

  • Customer Service Representative

    1 month ago

    Fargo, North Dakota, United States SpartanNash Full time

    At SpartanNash, we prioritize delivering exceptional customer experiences through innovative solutions. Our retail store associates play a vital role in this mission, ensuring that every customer interaction is positive and memorable. As a retail sales associate, you will be the face of our brand, providing top-notch service and support to our customers. If...

  • Customer Service Ambassador

    1 month ago

    Fargo, North Dakota, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing a high level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests.Handle all front desk activities,...

  • Customer Service Representative

    2 months ago

    Fargo, United States GXO Logistics Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career...

  • Customer Service Representative

    2 months ago

    Fargo, United States GXO Logistics, Inc. Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a...

  • Customer Service Representative

    2 months ago

    Fargo, United States GXO Full time

    Logistics at full potential. At GXO, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, youll have the support to excel at work and the resources to build a career...

  • Customer Service Ambassador

    7 days ago

    Fargo, North Dakota, United States Planet Fitness - PF Baseline Fitness Full time

    We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Planet Fitness - PF Baseline Fitness. In this role, you will provide exceptional customer service to our members, prospective members, and guests, ensuring a positive experience at our fitness center.Key Responsibilities:Provide superior customer service to members,...

  • Customer Service Representative

    4 weeks ago

    West Fargo, North Dakota, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting our products, and achieving sales goals.Key ResponsibilitiesCustomer Service: Ensure high levels of customer...