Technical Application Manager

2 weeks ago

Edmond, United States Ciber Full time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

General Description:
Record (EHR) software related to patient care delivery, registration, scheduling, and billing. Partners with clinical, revenue cycle, and operational support staff to develop, implement, and maintain software solutions to support optimal care delivery and healthcare operations.
Provides work direction to staff aligned with the department's tactical and strategic objectives. Elevates team members thinking and understanding of the field by infusing best practice knowledge into the work. Manages the selection, development, and coaching of team members. Provides information technology operational leadership and support for business and clinical functions, including medical, dental, and behavioral health, and enabling services for technical infrastructure, including databases, web services, environments, and production support.

Essential Job Functions:

  • Understand the business needs and workflow of the multiple operations of the hospital and ambulatory services to deliver Epic.
  • Understand the data needs to provide solutions to deliver metrics, reports, and dashboards.
  • Directly manages and guides the Technical teams in the application and upgrades.
  • Manages multiple Epic environments, including Disaster Recovery.
  • Work with advanced leadership to understand the business needs and workflow to deliver an integrated Epic solution.
  • Responsible for state-wide technology network technology operations, including electronic health records, population health, healthcare analytics, and business intelligence systems to advance the goals.
  • Serves as relationship manager for technology software vendors.
  • Participates in the procurement process for technology vendors, managed service providers, and equipment. Provides procurement recommendations.
  • Oversees internal technology support and technology analysts supporting efficient and effective technology operations (e.g., server, network, client, AV, software, hardware)
  • Manage the Epic Core Systems team (database administration, web services, and production support).
  • Direct work of staff, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient staff utilization.
  • Hold regular team meetings and meet regularly with direct reports. Plans, develops, manages, monitors, and is accountable for department capital and operating budgets. Approve expenditures against budget.
  • Maximizes staff performance and technical expertise through clearly defined objectives, training, skill development, and performance evaluation.
  • Collaborates with Epic application teams, advanced leadership, and vendors to provide technical leadership for implementing and supporting software applications, enhancements, and modifications for legacy systems and in scoping, implementation planning, and conversion to new systems.
  • Ensures seamless maintenance of service and functionality after system conversion.
  • Serves as a key member of the Epic Management team and guides the technical direction.
  • Work with the Clinical and Revenue Cycle Application teams to develop a strategy for implementing regular SUs and upgrades and maintenance of Epic systems.
  • Participate in regional and national Epic User Groups to share best practices and collaborate on new and enhanced products.
  • Participate in appropriate Administrative and Steering Committees related to key CNDH/DFS initiatives to represent Epic capabilities.
  • Plans, prioritizes, summarizes, directs, and supervises staff, users, and vendors for technology systems and support functions, emphasizing complete, accurate, compliant, and secure systems.
  • Prepares and recommends short- and long-term goals and objectives for the technology development and support functions and in support of the overall healthcare data & technology strategy.
  • Each employee is responsible for attending any training required for the position or profession as determined by the line of support or the executive leadership. Also, those who supervise, manage, or otherwise lead employees (or teams) must ensure that each employee receives all required training.
  • All other duties as assigned.
Knowledge, Skills, and Abilities:
  • Required
    • Understand healthcare business and clinical areas as they relate to application software.
    • Demonstrated experience in requirements for application needs and software testing, including understanding how the software interacts with the technical architecture.
    • Enterprise backup administration.
    • Network administration and security (DNS).
    • Operational database (ODB) operating system administration.
    • Server virtualization design and administration.
    • Storage design and administration.
    • Knowledge of Microsoft Operating Systems.
    • Windows administration security.
Education and Experience:
  • Bachelor's Degree in a technical or business-related field is required.
  • A master's Degree is preferred.
  • Equivalent proven work experience, technical training, and some college may be considered.
  • Minimum 5-7 years relevant managerial experience in application development, support, and maintenance, successfully leading teams to complete deadlines is required.
  • Experience working to define needs, provide analysis, and document the consequences of change.
  • A minimum of 2 years of project management experience and a strong understanding of project management methodologies are required.
  • Licenses/Certifications/Other:
    • Must be available for emergency and after-hours issues.
    • Travel as required for training, certifications, or continuing education.
    • Must remain current on certifications as needed for job function.
    • Current licensure is required for healthcare professionals.
    • Nursing Informatics certification, Certified Associate in Healthcare Information and Management Systems (CAHIMS), Certified Professional in Healthcare Information and Management Systems (CPHIMS), or Certified Professional in Digital Health Transformation Strategy (CPDHTS) is preferred.
    • Must hold one or more Epic certifications is required within the first 90 days of employment and within 90 days of starting Epic certification training.
    • Completion of the Sphinx assessment is required.

  • Regular Student Technical

    2 weeks ago

    Edmond, United States University of Central Oklahoma Full time

    Job DetailsJob Location Main Campus - Edmond, OK Position Type Student Salary Range $8.50 - $11.00 Hourly Job Shift Day Job Category OTRS Ineligible Position Overview This is a regular student technical position in which the student will assist staff or faculty with supporting the classrooms, labs, or departments. Duties may include setting up, picking up,...

  • Sr. Manager of Manufacturing Engineering

    3 weeks ago

    Edmond, United States ClimateMaster Full time

    DescriptionPOSITION SUMMARY The Sr. Manager of Manufacturing Engineering has overall responsibility and accountability for, tooling, equipment automation, risk management, and manufacturing engineering disciplines (designing, implementing, and monitoring all processes and systems associated with process reliability, capital investments, and technical...

  • Tax Manager

    3 weeks ago

    Edmond, United States FORVIS Full time

    Description & Requirements As a Tax Manager at FORVIS, you value working closely with others to plan for the future and to help successful companies and their owners avoid surprises, coordinate tax strategies, and grow. You will provide authentic support to your teammates and clients and communicate regularly with them to understand their businesses and...

  • Supplier Quality Manager

    1 week ago

    Edmond, United States The Boeing Company Full time

    Performs management activities across multiple (2 or more) Quality Management Job Families. Develops and executes business plans, policies and procedures and develops organizational and technical strategies. Provides education and coaching on the Qua Manager, Quality, Business Partner, Technology, Management

  • Sr. Manager of Manufacturing Engineering

    15 hours ago

    Edmond, United States ClimateMaster Full time

    DescriptionPOSITION SUMMARY The Sr. Manager of Manufacturing Engineering has overall responsibility and accountability for, tooling, equipment automation, risk management, and manufacturing engineering disciplines (designing, implementing, and monitoring all processes and systems associated with process reliability, capital investments, and technical...

  • Territory Manager

    2 days ago

    Edmond, United States Boston Scientific Full time

    The Territory Manager is primarily responsible for selling the Intracept technology and providing clinical and technical information to healthcare professionals and their patients to achieve sales objectives. Join our vision to transform the treatmen Territory Manager, Manager, Territory, Healthcare, Communications, Product Sales, Manufacturing

  • Area Manager

    3 weeks ago

    Edmond, United States Stantec Full time

    We create great places and the connections that get people and goods moving-whether by car, bus, train, plane, or their own two feet. Working within the context of the communities we serve, we provide planning, engineering, and infrastructure management services that fit the needs of our clients and improve the overall transportation experience. Join our...

  • School of Engineering, Makerspace Manager-ENGIN

    3 weeks ago

    Edmond, United States University of Central Oklahoma Full time

    Job Details Description Position Overview: Oversees operation of and coordinates day-to-day activities and safety of the College of Mathematics and Science School of Engineering Makerspace. Provides administrative support duties related to the Makerspace. Assists with and helps facilitate events, meetings, and outreach activities in the...

  • FWSP Student Technical

    4 weeks ago

    Edmond, United States University of Central Oklahoma Full time

    Job Details Description Position Overview The College of Fine Arts and Design Melton Gallery Assistant position is designed for students with an interest in the arts, design, and exhibitions. Gallery Assistants will be responsible for sitting the gallery during regular business hours, monitor an opening during the day or evening, including...

  • Director Care Management

    2 weeks ago

    Edmond, United States INTEGRIS Health Full time

    Job DescriptionThe Director Care Management provides administrative oversight related to the operations of Care Management. In addition, the Director provides operational leadership in the development of standardized policies and procedures in the areas of Care management for all INTEGRIS facilities. Adheres to National Patient Safety Goals as appropriate...

  • Construction Manager

    3 weeks ago

    Edmond, United States Turner & Townsend Full time

    Company Description Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education,...

  • District Manager

    1 week ago

    Edmond, United States Waste Connections Full time

    Waste Connections is looking for an Landfill District Manager to join our team in Oklahoma City! This is a large and active landfill processing nearly 700k tons annually in an urban environment. We are looking for a dynamic District Manager eager to have a hands on role in every aspect of the business on a daily basis. Why join us: Tremendous opportunities...

  • Vertical Market Manager

    2 weeks ago

    Edmond, United States ClimateMaster Full time

    DescriptionPOSITION SUMMARY We are searching for a skilled vertical market manager to create, oversee and manage client relationships on a national basis for our company. In this role, you will act as the senior representative for the company and work with and create our national clients and partners. To ensure success as a national account manager, you...

  • Manager, Managed Care Contracting

    5 days ago

    Edmond, United States Ou Health Full time

    Position Title: Manager, Managed Care Contracting Department: Financial Services Job Description: General Description: The Manager, Managed Care Contracting is responsible for negotiation and implementation of Commercial, Government payer and Value-based contracting. Critical responsibilities of this position encompass contract administration including...

  • Information Systems and Operations Management, Adjunct

    3 weeks ago

    Edmond, United States InsideHigherEd Full time

    Job DetailsJob Location: Main Campus - Edmond, OKPosition Type: AdjunctJob Category: OTRS IneligibleDescription Position Overview:Note: Adjunct positions at UCO are part-time teaching positions. This posting is to create a pool of interested applicants from which the Department may draw as sections become open at any point in the current academic year. This...

  • Warehouse Manager

    3 weeks ago

    Edmond, United States PPG Industries Full time

    As a Warehouse Manager, you will act as a member of a supervisory team responsible for raw material and finished goods facilities. You are accountable to assist in maintaining a safe, organized and efficient distribution operation of warehouse supporting the Oklahoma City PPG Plant. Key Responsibilities Maintaining the loading and shipment raw material and...

  • Warehouse Manager

    2 weeks ago

    Edmond, United States Maven Group LLC Full time

    ** Warehouse Manager** ** The Maven Group, LLC - Oklahoma City, OK** **Warehouse Manager** Oklahoma City, OK **Responsibilities:** * Maintains the receiving, warehousing, and distribution functions by initiating, coordinating, and enforcing the Companys operational policies, procedures and practices. * Develops and maintains material flow, material...

  • Construction Manager

    3 weeks ago

    Edmond, United States SERVPRO of North Oklahoma City Full time

    Job DescriptionJob DescriptionSERVPRO of North Oklahoma City is looking for a Construction Manager!Benefits:SERVPRO of North Oklahoma City offers: Competitive compensation Superior benefits Career progression Professional developmentAnd more!As a Construction Manager with SERVPRO of North Oklahoma City, you will be responsible for ensuring the highest...

  • Controls Technical Specialist I

    5 days ago

    Edmond, OK, United States Nestlé Purina Pet Care Full time

    Controls Technical Specialist I (Industrial Automation Controls Technician) We’re a leader in the pet care industry, which means we’re not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it...

  • Service Manager

    2 weeks ago

    Edmond, United States Archetype Permanent Solutions Full time

    About Us: Archetype Permanent Solutions is at the forefront of connecting talented individuals with meaningful opportunities. We are a dynamic and rapidly growing company, offering unparalleled opportunities across the nation on behalf of our clients. Our culture is all about fostering fast growth and enabling you to shape your future with us. We pride...