Current jobs related to Patient Support Representative; Health Center Operations - Cleveland - The Centers
-
Contact Center Support Operator II
3 weeks ago
Cleveland, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and...
-
Call Center Support Operator II
2 months ago
Cleveland, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare...
-
Call Center Support Operator I
2 months ago
Cleveland, United States Cleveland Clinic Full timeQualified candidates must reside in the Cleveland, Ohio areaJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless...
-
Patient Support Specialist
1 month ago
Cleveland, United States Syneos Health Inc Full timeUpdated: July 30, 2024 Location: Cleveland, OH, United States Job ID: 5242 You’re a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients,...
-
Call Center Support Operator
2 months ago
Cleveland, United States Cleveland Clinic Full timeQualified applicants must be in the Cleveland, OH are as training is required on site. Answers and provides information to inbound and internal callers by accessing electronic alphabetical, geographical directories and transfers to appropriate destination. Answers and processes after hour patient and emergency internal calls to physicians using prescribed...
-
Community Health Advocate
4 days ago
Cleveland, Ohio, United States Care Alliance Health Center Full timeCare Alliance Health Center is seeking a dedicated Community Health Advocate to bridge the gap between our health services and the community we serve. This role is vital in ensuring that individuals have access to the care they need, regardless of their background or circumstances. The ideal candidate will be passionate about improving health outcomes and...
-
Patient Care Coordinator
1 week ago
Cleveland, Ohio, United States Southwest General Health Center Full timePosition OverviewThe Patient Services Representative serves as the initial point of contact for patients within the department. This role is essential in ensuring smooth operations and effective communication between patients and healthcare providers.Key ResponsibilitiesManage the processing of patient information and medical records efficiently.Facilitate...
-
Patient Access Representative
3 months ago
Cleveland, United States Cleveland Clinic Full timeJoin Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in...
-
Call Center Support Operator II
3 weeks ago
Cleveland, United States The Cleveland Clinic Full timeJob Details. Call Center Support Operator II Join Cleveland Clinics Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized Operator, Call Center, Support, Customer Service, Caregiver, Medical
-
Patient Access Representative
2 weeks ago
Cleveland, United States Cleveland Clinic Full time**A caregiver in this position works Day/Evening/Night/Weekend shifts, from 7:00am-3:30pm.**Join Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around...
-
Contact Center Support Operator I
2 months ago
Cleveland, United States Cleveland Clinic Full timeAnswers and provides information to inbound and internal callers by accessing electronic alphabetical, geographical directories and transfers to appropriate destination. Answers and processes after hour patient and emergency internal calls to physicians using prescribed protocols and procedures.This is a remote position but it does require training for 1 - 2...
-
Community Health Worker
3 months ago
Cleveland, United States Care Alliance Health Center Full timeJob Summary:Focuses on improving access to health care services, increasing health and screening, enhancing communication between community members and health providers, and reducing the need for emergency and specialty services. Coordinate/participate in community events, meetings, and other agency and community activities to promote and increase the...
-
Bilingual Patient Service Coordinator
1 day ago
Cleveland, Ohio, United States Care Alliance Health Center Full timeAbout the RoleWe are seeking a highly skilled and multilingual Patient Service Representative to join our team at Care Alliance Health Center. As a key member of our staff, you will be responsible for providing exceptional patient care and support in a fast-paced environment.Key ResponsibilitiesPatient Communication: Professionally greet and address patient...
-
Patient Access Representative
4 weeks ago
Cleveland, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Twinsburg Family Health & Surgery Center and become a part of one of the most respected healthcare organizations in the world. Twinsburg Family Health & Surgery Center is a state-of-the-art facility that is dedicated to providing world class care through advanced specialty care, primary care and surgical services.As a Patient Service...
-
Patient Dining Call Center Supervisor
3 days ago
Cleveland, Ohio, United States Aramark Full timeJob Overview Aramark Healthcare+ is in search of a Patient Dining Call Center Supervisor to lead the call center operations for our Food Service department, focusing on patient dining services. This role is pivotal in managing the call center's daily activities, ensuring exceptional service delivery to our clients. Key Responsibilities Recruit, train, and...
-
Patient Support Representative; BH Urgent Care
2 months ago
Cleveland, United States The Centers Full timeJOB SUMMARY Under the supervision of the Behavioral Health Urgent Care Program Manager, ensures the highest level of customer service, professionalism and communication is performed while greeting and registering patients as they check in, verification of documents, scheduling of medical, behavioral and/or dental appointments and answering phones in...
-
CDL Van Driver
6 days ago
Cleveland, Ohio, United States Care Alliance Health Center Full timeAbout Care Alliance Health Center Care Alliance Health Center is a non-profit organization dedicated to providing high-quality, comprehensive medical and dental care to individuals in need, regardless of their ability to pay. We strive to create a compassionate and supportive environment where patients feel valued and empowered. CDL Van Driver - Patient...
-
Patient Access Representative
1 week ago
Cleveland, United States Cleveland Clinic Full timeAt Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...
-
Patient Service Representative II
2 days ago
Cleveland, United States University Hospitals Full timeDescriptionWhat You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers....
-
Cleveland, United States Metro Health Full timeLocation: METROHEALTH MEDICAL CENTER Biweekly Hours: 64.00 Shift: 7a-7p The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other...
Patient Support Representative; Health Center Operations
1 month ago
Patient Support Representative; Health Center Operations 12201 Euclid Ave, Cleveland, OH 44106, USA Req #1236 Thursday, August 1, 2024 Job Summary Ensures the highest level of customer service, professionalism and communication is performed while greeting and registering patients as they check in, verification of documents, scheduling of medical, behavioral and/or dental appointments and answering phones in a timely manner. Essential Job Duties & Responsibilities Responsible for receptionist duties including answering phones, directing calls, taking messages and greeting visitors. Enter, update, and verify all data necessary for the patient and third-party payers in EPIC and other electronic systems. Ensures information received is accurate. Schedules appropriately with Providers. Gather signatures for all required forms. Maintain smooth patient flow through communication between patient, provider, MA/RN and other clinical support and enabling staff. Review the daily schedules for insurance eligibility and assist uninsured patients with applying for Medicaid or applying for the sliding fee discount program. Maintains patient confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) for all protected health information. Attends departmental and staff meetings as required. Contributes to departmental and organizational decision-making through active participation in the process. Works effectively and positively with co-workers, volunteers, and other departments. Maintains confidentiality of all client, staff and agency-related data in accordance with Center policies. Scan documents into EHR. Performs appointment reminder calls as required. Responsible for collecting co-pays, sliding fee payments, past due balances and any portion of the cost of services at the time of check-in or check-out. Connecting patients to the right resources internally, based on their needs. Performs other duties as assigned. Job Qualifications High school diploma or equivalent required. Prior experience interpreting health plans, verifying coverage and interpreting co-pays is preferred. Prior experience working with an electronic database and accurate maintenance of client or patient data. Electronic Health Record system preferred. Job Skills Team player Detail oriented Knowledge of medical terminology helpful Ability to accurately maintain information in an electronic health record. Dependable, adaptable and flexible; ability to respond to unexpected situations as they arise. Excellent interpersonal skills Maintain open communication with other clinic staff Maintain professional demeanor at all times with patients, volunteers, stakeholders and other clinic staff. Physical Demands/Work Environment This job operates in a medical clinic. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers and Circle Health Services. About The Centers The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for continuing education and credential renewal Life Insurance Retirement Savings (401k) with a company contribution Mental Health Support Employee Assistance Program Calm Subscription Short and Longterm Disability The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr
