Information Technology Technician

3 weeks ago

Lancaster, United States Commonwealth of Pennsylvania Full time
THE POSITION

Are you looking for a great opportunity to utilize your information technology (IT) experience and knowledge? The Pennsylvania State Police is seeking an Information Technology Technician to troubleshoot and resolve technical issues with Commonwealth IT devices, systems, and services. If this opportunity aligns with your skills and interests, we encourage you to submit your application today

DESCRIPTION OF WORK

As a Information Technology Technician, you will ensure the maintenance, operability, and inventory control of troop communications equipment, including telephone, radio, and IT. Duties of the position include diagnosing, troubleshooting, and resolving IT hardware and software problems, as well as identifying needs relative to desktop computers, laptops, associated peripheral hardware, and software.

In this role, you will serve as the liaison between troop personnel, operations, and centralized technical staff for all troop matters pertaining to telecommunications and IT. In addition, you may be assigned to perform these duties within neighboring troops as needed.

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Salary:In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Two years of experience providing IT support services involving hardware and software installation, operation, and maintenance; or
  • One year of experience providing IT support services involving hardware and software installation, operation, and maintenance and completion of a one-year apprenticeship in the IT technical support field; or
  • One year of experience as an IT Help Desk Technician (commonwealth title); or
  • An associate degree in an IT field; or
  • An equivalent combination of experience and training.

Other Requirements:

  • You must be able to obtain an active Commonwealth Law Enforcement Assistance Network (CLEAN) certification issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

Legal Requirement:

  • You must pass criminal history and background investigations.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION
  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    1. your score may be lower than deserved.
    2. you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

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