Restaurant Host/Ticket Desk

6 months ago

Garland, United States Entertainment Promotions Full time

Primary Job Duties:

  • Provide a pleasant greeting and a smile to all guests as they arrive including opening doors
  • Seat guests as quickly as possible in the proper section based upon seating rotation
  • Monitor existing reservations and schedule future restaurant reservations following the STRIKE+REEL reservation guidelines
  • Sell admission tickets to Guests. Collect and examine tickets or passes to verify authenticity
  • Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating
  • Enforce the movie ratings system courteously and effectively
  • Assist guests with fun card purchases at the kiosks
  • Must be able to answer the phone and provide general information about STRIKE+REEL
  • Show genuine appreciation for our guests as you walk them to their table while providing them clean menus, the name of their server, and a listing of the chef specials
  • Thank the guests as they are exiting and invite them back
  • Greet and assist group services with the arrival of group/party guests
  • Assist servers when necessary with bussing, side work, etc
  • Assist at Dessert Bar as needed during peak times
  • Assist in food running as needed during peak times
  • Assist in maintaining cleanliness of the lobby area, door windows, and host stand
  • Assist as needed in other areas as requested by a lead or manager
  • Maintain uniform standards and a professional appearance
Requirements

Physical Requirements:
  • Standing for long periods of time
  • Must be able to lift 40 lbs
  • Must have a great attitude and smile
  • Must be able to multi-task and maintain composure during peak business hours
Special Requirements:
  • Must be at least 16 years old
  • Obtain training certification per company policy
Standard Company Expectations:
  • Goes beyond normal expectations without compromising the company mission, vision and values.
  • Demonstrates the ability to be courteous and accountable in all situations.
  • Responding to guests' special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests.
  • Works in a friendly, and diligent manner with fellow team members, supervisors, and managers.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.

Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.

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