Client Advisor
2 weeks ago
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
•Meet and exceed individual and store sales and other commercial KPIs
•Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
•Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
•Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
•Be efficient in following-up and delivering after-sales services to our clients
•Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
•Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
•Foster team work and a positive work climate
CLIENT ENGAGEMENT
•Build meaningful relationships with Clients
•Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
•Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
•Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
•A proven track record in delivering sales and exceeding targets
•Previous experience in Clientelling
•A strong interest in fashion, art and culture
•Strong product knowledge and good understanding of store retail operations
•Understanding of competitor products
•Experience in working as part of a team
•Fluent in local language; English proficiency is desirable
•Other language knowledge is desirable
•Demonstrates Confidence, Curiosity, Conviction, and Care
•Enjoys being part of a team
•Energetic, Pro-active and self-motivated
•Detail-oriented and creative with a passion for selling
•Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
•Results driven and commercial mindset
•Flexible, collaborative and adaptable approach to work
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
•Expected base salary for the role will generally be between $20.00 and $23.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
•This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Posting Notes: USA || California (US-CA) || Canoga Park || RETAIL OFFLINE || MAINLINE || n/a ||
-
Client Advisor, Gifts
1 month ago
Canoga Park, United States Neiman Marcus Full timeAs a Client Advisor you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Client Advisor will service clients who come into our s Client Advisor, Gifts, Advisor, Home, Client, Retail, Technology
-
Auto Repair Advisor
5 days ago
Canoga Park, California, United States Monaco Motors Full timeMonaco Motors in Canoga Park, CA is seeking a full-time Service Advisor with 5+ years of experience.We offer a competitive salary up to $90,000 per year, depending on qualifications. This includes a bonus plan attached to production and additional pay for each year of service.The typical schedule is Monday - Friday, no weekends. As a Service Advisor at...
-
Service Advisor Expert
6 days ago
Canoga Park, California, United States Monaco Motors Full timeWe are seeking a highly skilled Service Advisor to join our team at Monaco Motors in Canoga Park, CA. As a Service Advisor, you will be responsible for checking in clients, creating estimates, and selling needed repairs.With a competitive salary of up to $85,000 - $100,000 per year, depending on experience, we offer a bonus plan attached to production. Our...
-
Transportation Client Advisor
2 days ago
Winter Park, Florida, United States World Insurance Associates, LLC. Full timeJob Description:We are looking for a skilled Transportation Client Advisor to join our team as a Commercial Lines Risk Manager. In this role, you will be responsible for identifying, prospecting, and cultivating new business opportunities for our Transportation clients. With a focus on providing risk management solutions, you will have access to our...
-
Insurance Client Advisor
2 days ago
Clifton Park, New York, United States GTM Insurance Agency Full timeJob OpportunityGTM Insurance Agency is seeking a skilled Insurance Client Advisor to join our team. As an expert in employee benefits, you'll be responsible for advising clients on benefits solutions and strategies that drive business growth and optimize benefits plans.About the Position:Advise clients on benefits solutions and strategies that align with...
-
Motor Vehicle Service Specialist
6 days ago
Canoga Park, California, United States Monaco Motors Full timeWe are seeking an experienced Service Advisor to join our team at Monaco Motors in Canoga Park, CA. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and driving business growth.The salary for this position is up to $100,000 per year, depending on experience, with opportunities for bonuses based on production. Our...
-
Store Associate
4 months ago
Canoga Park, United States Aritzia Full timeTHE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY You look good here. Join our high performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages with unlimited growth potential. Wages starting at $20-$30/hour. You'll experience a world-class Retail...
-
Relationship Development Associate
2 days ago
Avon Park, Florida, United States Kestra Financial Independent Advisor Full timeWe are seeking a Relationship Development Associate to join our team at Kestra Financial Independent Advisor. As a key member of our dynamic team, you will contribute to our commitment to service excellence.The estimated annual salary for this position is around $70,000 - $90,000 depending on experience and location.Job OverviewIn this role, you will be...
-
Luxury Retail Sales Associate
4 weeks ago
Canoga Park, California, United States Venus Et Fleur Full timeJob OverviewVenus Et Fleur, a bespoke rose atelier, seeks an experienced Client Advisor to join our team at Westfield Topanga.As a Client Advisor with Venus Et Fleur, you will play a vital role in building strong relationships with our customers, while fostering your career growth. We encourage our team members to flourish and thrive in a dynamic...
-
Private Client Associate
2 days ago
Florham Park, New Jersey, United States Oppenheimer & Co. Full timeAbout the PositionWe are looking for a highly skilled Private Client Associate to join our team in Florham Park. As a key member of our division, you will be responsible for supporting Financial Advisors in sales, marketing, and day-to-day operations.Key ResponsibilitiesLearn and adapt to service the needs of various accounts to answer day-to-day questions...
-
Vehicle Maintenance Coordinator
5 days ago
Canoga Park, California, United States Monaco Motors Full timeAre you a motivated individual looking for a challenging role in vehicle maintenance?Monaco Motors in Canoga Park, CA has an exciting opportunity for a Service Advisor with 5+ years of experience.This position comes with a competitive salary up to $92,500 per year, including a bonus plan tied to production.Responsibilities include checking in clients,...
-
Customer Experience Associate
2 days ago
Avon Park, Florida, United States Kestra Financial Independent Advisor Full timeAbout Kestra Financial Independent Advisor We are a leading financial services company dedicated to providing innovative solutions to our clients. Our team is passionate about delivering exceptional service and building long-term relationships with our customers. Job Description This is an exciting opportunity to join our team as a Client Service Associate,...
-
Service Delivery Representative
2 days ago
Avon Park, Florida, United States Kestra Financial Independent Advisor Full timeKestra Financial Independent Advisor Overview We are a forward-thinking financial services company committed to delivering exceptional service and innovative solutions to our clients. Our team is passionate about building long-term relationships with our customers and providing tailored support to meet their unique needs. Job Title: Client Service Associate...
-
Client Relationship Manager
2 days ago
Florham Park, New Jersey, United States Oppenheimer & Co. Full timeAbout the RoleThe Registered Client Service Associate will play a crucial role in supporting our Financial Advisors in delivering exceptional client service and driving business growth. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.Main...
-
Bottega Veneta Luxury Sales Associate
2 weeks ago
Canoga Park, California, United States Bottega Veneta Full timeJob Opportunity at Bottega VenetaWe are seeking a skilled Client Advisor to join our team at Westfield Topanga. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, driving sales growth, and delivering exceptional customer service.Key Responsibilities:Meet and exceed monthly sales targets through...
-
Policy Advisor Specialist
2 days ago
Allen Park, Michigan, United States Allstate Insurance - John Parr Agency Full timeWe are seeking a Policy Advisor Specialist to join our Allen Park team at Allstate Insurance - John Parr Agency. In this role, you will act as an advisor to assist clients in finding the right insurance solutions. With a salary range of $32,000 to $40,000 per year, plus commission and bonuses, this is an exciting opportunity to build a successful career in...
-
Leadership Mentor for Financial Advisors
3 days ago
Overland Park, Kansas, United States Dyal Agency Full timeBecome a Leadership Mentor for Financial AdvisorsLeadership Mentor for Financial Advisors - Empower individuals to achieve their financial goals as a Leadership Mentor for Financial Advisors with Dyal Agency.We are seeking highly motivated and driven individuals with strong leadership potential to join our team as a Leadership Mentor for Financial Advisors....
-
Senior Tax Advisor
3 weeks ago
Florham Park, New Jersey, United States Spartan Placements, LLC Full timeJob OverviewSpartan Placements, LLC is seeking a Senior Tax Advisor to join our Business Advisory Services team. As a key member of our team, you will be responsible for providing tax expertise and guidance to clients.
-
Financial Services Advisor Position
2 days ago
Rego Park, New York, United States New York Life Insurance Company Full timeAbout Our OpportunityWe are seeking entrepreneurial financial professionals to join our team as financial advisors. In this role, you will have the opportunity to build relationships with clients and help them achieve their financial goals.Our comprehensive training program will equip you with the skills and knowledge necessary to succeed in this field. You...
-
Brokerage Registered Client Service Associate
2 months ago
Winter Park, United States Truist Financial Corporation Full timeThis is an in-office position. The locations are Orlando/ Winter Park or Lakeland, FL Responsible for the general servicing and support of the Financial Advisors. This includes administrative and operational support, business development assistance, Client Service, Brokerage, Financial Advisor, Associate, Registered, Broker, Retail