Tax Filing Senior Manager

4 weeks ago

Tulsa, United States Alight Full time

Alight Solutions LLC

Tax Filing Senior Manager

Denver ,

Colorado

Apply Now

Our storyAt Alight, we believe a company's success starts with its people. At ourcore, we Champion People, help our colleagues Grow with Purpose and trueto our name we encourage colleagues to "Be Alight." Our Values:Champion People - be empathetic and help create a place where everyonebelongs.Grow with purpose - Be inspired by our higher calling of improving lives.Be Alight - act with integrity, be real and empower others. It's why we're so driven to connect passion with purpose. Our team'sexpertise in human insights and cloud technology gives companies and employeesaround the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education andtraining, and tremendous potential with a growing global organization,Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose throughacting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About the Role As a senior leader, you will ensure excellence in delivery for the entireTax Filing organization. Oversee and manage the client delivery of taxfiling, directly and indirectly, through colleagues and managers. ResponsibilitiesOverseeing client delivery and satisfaction in Tax Filing. This includesensuring timely and accurate responses to clients and partner teams.Additionally, it involves resolving escalations promptly and representingTax Filing effectively in client meetings.Monitoring and auditing tasks to identify trends and improvementopportunities. You will lead process enhancement efforts and drive positiveoutcomes. Your responsibilities will also include developing, reviewing,and communicating completion of Root Cause Analysis (RCA).Seeking a candidate with excellent communication and team facilitation skillsto engage with clients and internal departments. The role involves ensuringsuccessful client delivery and effectively communicating complex issues toclients.Supporting and providing timely research on compliance and regulatory issues.Facilitate issues requiring higher level escalation.Ensuring and supporting compilation, reporting, and analyzing of metrics.Ability to utilize metrics to drive improvements and close process gaps.Resolving and facilitating open items to resolution ensuring alignment withTax Filing point of view.Educating clients and providing subject matter expertise for payroll taxfiling.Mentoring and developing managers and colleagues, to include performance andaccountability.Managing Tax Filing suppliers, as appropriate, to support accurate andtimely delivery.Coordinating and/or providing needed training for new colleagues orprocesses. Coordinate and support SOP development, training, andcommunication to team. Requirements7+ years payroll tax filing or a related field.Display advanced understanding of payroll tax filing and knowledge ofregulations and legislative requirements.Demonstrate exceptional verbal and written communication skills.3+ years client interaction and management experience.5+ years people management experience.Experience leading managers and/or team leads.Possess exceptional computer skills with current technical knowledge.Experience with Payroll tax software.Flexible WorkingSo that you can be your best at work and home, we consider flexible workingarrangements wherever possible.Alight has been a leader in the flexibleworkspace and "Top 100 Company for Remote Jobs" 5 years in a row. BenefitsWe offer programs and plans for a healthy mind, body, wallet and lifebecause it's important our benefits care for the whole person. Optionsinclude a variety of health coverage options, wellbeing and supportprograms, retirement, vacation and sick leave, maternity, paternity& adoption leave, continuing education and training as well as a number ofvoluntary benefit options. By applying for a position with Alight, you understand that, should you bemade an offer, it will be contingent on your undergoing and successfullycompleting a background check consistent with Alight's employment policies.Background checks may include some or all the following based on the nature ofthe position: SSN/SIN validation, education verification, employmentverification, and criminal check, search against global sanctions andgovernment watch lists, credit check, and/or drug test.You will benotified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebratedifferences and believe in fostering an environment where everyone feelsvalued, respected, and supported. We know that diverse teams arestronger, more innovative, and more successful. At Alight, we welcome and embrace all... For full info follow applicationlink.

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