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Operations Sales Manager

2 months ago

Rockford, United States The Ladders Full time
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Job Purpose:

The Operations Sales Manager, will be assisting the Enterprise Sales Manager to be the driving force behind market share expansion and enhanced profitability. The primary responsibility of this position is to develop, grow and inspire a customer-focused team and optimize performance of sales, including but not limited to business development of parts, mobile and service sales efforts throughout the region. Specific areas of concentration include accountability for the adoption of Arcadium CRM, time management preparedness, extensive travel (fifty percent) throughout the territory.

Shift: Monday - Friday 8:00 a.m. - 5:00 p.m.

Location: Must be willing to travel to dealership locations in Southern Wisconsin and Northern Illinois

Pay: $80,000 to $100,00/yr plus Incentive (Based on Experience)

Essential Duties and Responsibilities:

Honor Commitments:

  • Ensure all team members conduct themselves with integrity in alignment with company values.
  • Ensure the execution of company initiatives to better serve and support customers.
Create Positive Experiences:
  • Appropriately communicate and manage employee, customer, supplier, and vendor relationships.
  • Create an environment/culture where employees, customers, and suppliers feel they are part of a family.
Foster Lifelong Learning:
  • Partnering with Human Resources, recruit, develop, and retain world class associates who are capable of delivering exceptional experiences for customers while focusing on company objectives.
  • Collaborate with Human Resources to appraise employee performance.
  • Partner with Corporate Training to develop staff, which includes active support and reinforcement of training initiatives.
  • Determine the current state of sales, resolve challenges, and seize opportunities.
  • Constantly be up to date with your region and industry trends.
  • Find new learning opportunities to enhance personal and team skills.
Exhibit Pioneering Spirit:
  • Constantly evaluate opportunities to grow market share through geographic and product application strategies.
  • Always be looking for opportunities to grow the JX enterprise.
Demonstrate Good Stewardship:
  • Accountable for the performance & sales output (parts, service, mobile service, body shop, new truck sales, used truck sales, lease, & rental, etc.).
  • Working with key team members; responsible for deploying specific actions necessary to ensure consistent high quality results and customer satisfaction.
  • Make solid business decisions with transparency of results.
  • A clear understanding of JX offerings.
Partner with the Operations Manager(s) to achieve mutual goals:
  • Advise on critical accounts.
  • Develop an understanding of customer needs to improve problem resolutions.
Collaborate in marketing and data analytics to utilize CRM information for target market and account activities.
  • Identify product requirements and competitive conditions within each local market.
Contribute to the growth and development of the organization, its associates, customers, suppliers, and communities in ways that may not be outlined above.

Other Duties as Assigned:
  • Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:
  • Bachelor's degree in business, finance, or related field, or equivalent experience.
  • A minimum of three years of management experience is required.
  • Ability to negotiate and communicate with various customers - internally and externally.
  • Demonstrate a sense of urgency, focused on follow through and closing deals.
  • Intermediate computer skills, CRM software experience required.
  • Disciplined, with good organizational and time management skills.
  • Able to work with minimal supervision.


JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.