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Logistics Coordinator Team Leader
2 months ago
Logistics Coordinator Team Leader | Clark National Accounts
Fuel the future of logistics excellence at Clark National Accounts with your leadership As the Logistics Team Leader for Clark National Accounts, you'll step into a pivotal leadership role, driving the development and execution of streamlined fulfillment workflows and logistics strategies tailored for our expanding roster of multi-unit clients. With our customer base rapidly growing, you'll ensure our team is equipped with the right talent, processes, and systems to deliver exceptional service. Your influence will extend across departments, acting as an ambassador and strategist for stakeholders in Procurement, Programming, Order Optimization, Outbound Transportation, Warehousing, Account Management, and Business Development. This role isn't just about leading logistics; it's about shaping our future success and empowering a dynamic team to thrive.
KEY ROLE HIGHLIGHTS
Leadership and Strategy Development:
Overseeing the development and implementation of fulfillment workflows and reports. Strategizing to accommodate the growing portfolio of multi-unit customers. Ensuring high standards of service excellence as the customer base scales.
Team Management and Development:
Leading and inspiring the growth, performance, and professional development of the Logistic Coordinator Team. Hiring, mentoring, coaching, and conducting performance reviews. Fostering a cohesive team environment focused on collaboration and individual expertise.
Cross-functional Collaboration:
Acting as an advocate, ambassador, and product owner across various departments. Collaborating with stakeholders including Procurement, Programming, Order Optimization, Outbound Transportation, Warehousing, Account Management, and Business Development. Driving initiatives to optimize interactions between teams and enhance operational efficiency.
Operational Excellence and Continuous Improvement:
Monitoring and optimizing fulfillment processes, order logs, and quality assurance. Identifying automation opportunities and implementing process improvements. Tracking and reviewing key performance indicators (KPIs) to ensure goals are met.
ESSENTIAL DUTIES & RESPONSIBILITIES
Leadership and Team Management:
Lead and manage the Logistic Coordinator Team, including hiring, mentorship, coaching, and conducting performance reviews. Foster a collaborative and high-performance team culture focused on achieving departmental and organizational goals. Set clear performance targets and objectives for the team and monitor progress towards KPIs.
Development and Implementation of Fulfillment Workflows:
Oversee the development and implementation of efficient fulfillment workflows. Ensure processes are scalable and adaptable to accommodate the growing customer base. Continuously review and optimize fulfillment processes to improve efficiency and customer satisfaction.
Strategic Planning and Execution:
Develop strategic plans and initiatives to enhance logistic capabilities and meet customer needs. Collaborate with cross-functional teams (e.g., Procurement, Programming, Order Optimization, Warehousing) to streamline operations and improve service delivery. Drive initiatives to automate repetitive tasks and enhance operational efficiencies.
Performance Monitoring and Continuous Improvement:
Monitor and analyze key performance indicators (KPIs) related to logistics and fulfillment. Identify areas for improvement and implement solutions to enhance performance and operational effectiveness. Conduct regular reviews of order logs, quality assurance results, and other metrics to ensure accuracy and efficiency.
Professional Development and Team Engagement:
Support the professional development of team members through training, mentorship, and career growth opportunities. Foster a positive and inclusive work environment that encourages teamwork, collaboration, and innovation. Promote a culture of continuous learning, feedback, and improvement within the Logistics Team.
Communication and Reporting:
Communicate effectively with stakeholders, team members, and leadership regarding logistics strategies, initiatives, and performance. Prepare and present reports, analyses, and recommendations to management on logistics operations, KPIs, and performance metrics. Ensure transparency and clarity in communication to facilitate informed decision-making and alignment across the organization.
EDUCATION and/or EXPERIENCE
2 to 3 years of relevant experience in data analysis, management, or logistics
Bachelors degree in a related field, or equivalent combination of education and experience
KNOWLEDGE, SKILLS, & ABILITIES
Organizational Skills
Strategic Thinking
Adaptability and Flexibility
Decision-Making
Outstanding verbal and written communication skills
Strong emotional intelligence with the ability to connect with others both in-person and remotely
Strong problem-solving abilities
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment
LANGUAGE SKILLS
Business Proficiency in English is required.
PHYSICAL DEMANDs
Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role may work in an office setting and/or telecommute from home. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
TRAVEL REQUIREMENTS
May require occasional travel to Company locations, up to 10%
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